Alperstein & Associates, LLC Reviews 

704
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 423 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally knowledgeable, friendly, and patient when guiding them through the complex debt consolidation process. Consumers note that the overall journey feels remarkably smooth and stress-free, with helpful representatives consistently making them feel completely comfortable and supported throughout. Some people were dissatisfied with unexpected high fees and the requirement to stop paying credit cards while waiting for accounts to reach collections. Reviewers also mentioned occasional communication difficulties when trying to reach support agents, alongside financial concerns about additional service costs.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism, extensive... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives are helpful, professional,... See more

User experience

Users describe positive interactions with user_experience, highlighting a stress-free and supportive process.... See more

Service

Reviewers highlight positive aspects of service, noting that representatives are informative, professional,... See more

Payment

Consumers find payment to be ambiguous as experiences vary greatly regarding debt management programs. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional, knowledgeable, friendly. Answered all my questions. Gave me a great sense of stability and a firm footing in this process now and in the future, whenever I need help or advice. I look f... See more

Rated 5 out of 5 stars

Bruce Rapp is an Awesome and Amazing person who just cares and loves to help people. I really appreciate his honesty and just being real and down to earth. He made me feel comfortable and insure... See more

Rated 5 out of 5 stars

Jared Robinson was clear in explaining its debt settlement program and patient with me in answering my myriad questions. He assuaged my concerns with his knowledge and calming influence. I am excited... See more

Rated 5 out of 5 stars

Rich was professional, while still showing compassion and understanding. He was very clean with things, and also checked to make sure I was understanding everything. And he worked with me and never... See more


Company details

Written by the company

At Alperstein & Associates, LLC our attorneys defend you against both national, regional and local creditor companies. In the event you need an experienced attorney, we are on your side to defend you from those creditors and help you resolve your debt. Our team will guide your through all options for putting debt behind you. This will help you make an informed decision and select the solution that best fits your financial parameters. Our lawyers pride themselves on being seasoned trial attorneys, rather than just “litigators.” We place ourselves on each client’s team, working with each client to achieve their goals and minimize obstacles, all the while keeping an eye not only on the short-term result, but on the long-term impact of each client. This allows us not only to help our clients achieve the most favorable outcome, but to be proactive in helping position our clients for their future. Our firm motto is to provide our clients with the highest level of service and representation for the most competitive and affordable rate. Our attorneys focus solely on our clients’ desired result(s). In order to keep our costs down, our attorneys engage in a thorough pre-suit investigation of each case. This allows us to discover whether a favorable settlement or extensive litigation is in our client’s best interests. You can contact us to address your legal needs by calling one of our partners to schedule a free initial consultation. At the end of that consultation, we will give you a straight and honest assessment, even if it means suggesting that you not retain our services. We are licensed to represent clients in various states throughout the country.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

704 reviews

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4.7

All reviews

(704)

425 reviews in the last 12 months

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Rated 1 out of 5 stars

This place is a scam

This place is a scam. They are not a law firm. They had $4,700 in my account and when I cancelled, they sent me back $122.00.
Only one 'settlement' and then they wanted me to give them another $5,000.00 every couple of months to get 2 other settlements. If I had that money, why would I need their help? I would have kept paying the debt.
Do not use these people. I have worked with my credit card companies in the past - I just had so much going on, I wanted some professional assistance. This in not the place. You can do better on your own talking with your credit card companies.
Alperstein just took my money and made my credit worse.
Going a different way now. But do not be scammed by these people.

29 May 2026
Unprompted review
Rated 1 out of 5 stars

After reviewing everything

After reviewing everything, this company is no different intaking care of consolidation with creditors. The sales Rep stated that this would be handled by a law firm! Objective is to billed saving account once that builds up, then they start paying the negotiated balance. However this may take up to 6 months. The CC companies can still take you to court and ask for settlement. It may stop interest. Nonetheless, if the CC companies can still pursue you legally what good is the program!? Also after the fact said for another monthly fee I can add a legal service.
Why is it that companies have a to hide updates and not be transparent from the start!
Extremely unhappy!
Robin Patrick Gunwall

12 June 2026
Rated 5 out of 5 stars

Bruce Rapp is an Awesome and Amazing…

Bruce Rapp is an Awesome and Amazing person who just cares and loves to help people.
I really appreciate his honesty and just being real and down to earth.
He made me feel comfortable and insured me that we will be okay… This is what I needed to hear.
Looking forward working with him.🤗

17 June 2026
Rated 4 out of 5 stars

I really like the way Sam worked around…

I really like the way Sam worked around my available time due to so many things going on with my life right now. Like everyone else the cost is always a factory but is better than what I would have paid. However I hope things can be expidated sooner

15 June 2026
Rated 5 out of 5 stars

So professional

Rich was professional, while still showing compassion and understanding. He was very clean with things, and also checked to make sure I was understanding everything. And he worked with me and never once made me feel ashamed of situation.

12 June 2026
Rated 5 out of 5 stars

Excellent CSR

Excellent CSR, very professional and very kind. Knowledgeable about the system and its benefits and functions. Good listening skills and shows availability anytime I have any questions or concerns. Nick was Outstanding and he loves his job. Respectfully, Mrs. Wakeley

10 June 2026
Rated 3 out of 5 stars

When I trusted you to handle my credit…

When I trusted you to handle my credit cards accounts I expected you to have at least payed something on each one based on 2 accts nothing has been paid and have now been reported to collection agency claiming not enough in my acct I explained from beginning I was retiring and the amount I agreed to pay would be enough to negotiate YOU LIED

10 June 2026
Unprompted review

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