Alpha Capital Group 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Been with Alpha Capital for a couple years now and I gotta say the support is genuinely good, not the copy-paste kind of replies you usually get. I messaged them a bunch of times over the years with r... See more

Rated 5 out of 5 stars

I have found Alpha Capital group to have great customer service. They reply within an hour of emailing support and also on live chat. I had an issue with Rise for payments but ACG were able to resol... See more

Rated 5 out of 5 stars

I have a live trading account with Capital for a while now, and everything works great. Today, I had a question about trading on my Direct Account during high-impact news events. Although this is clea... See more

Rated 5 out of 5 stars

I had a conversation with their chat support and Mohit guy is such a great person,He gave me solution to my problem .i request alpha capital to give him a promotion he has done a great job. I wish i c... See more

Company details

  1. Alternative Financial Services

Written by the company

Alpha Capital Group is a proprietary trading company set up for traders, by traders! We are looking for profitable traders who can demonstrate an ability to react to the markets, manage risk and be consistent with their trading strategy.


Contact info

Breach of guidelines

All reviews

(21,721)

8,683 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ban because I use public ip of coffee shop

AlphaCapitalUK design payouts, approve them, then ban accounts right after? 🚩
​1️⃣ Earned over $21,000 in payouts ($10,790 & $10,828 approved on dashboard).
2️⃣ Compliance claims IP violation due to public coffee shop Wi-Fi access.
3️⃣ Submitted full proof of location & public Wi-Fi usage as requested.
4️⃣ Compliance acknowledged receipt on Aug 11 saying it was "referred to relevant staff."
5️⃣ Complete silence & radio silence since.
​Banning legitimate traders for public Wi-Fi overlap after approving a $10k+ payout is unacceptable.
​Please review and respond to my emails.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

I had an issue logging in.

I had an issue with logging in, so I contacted support, and they helped me within seconds. Pradeep, in particular, was extremely helpful. Overall, an amazing company with amazing people!

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Sharma is a real gem

Sharma is a real gem - super fast and super helpful. Good experiance with Alpha Capital - Rules are fair. good spread. Good customer service. Still yet to have a payout with these guys so yet to comment on this.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Support from Pradeep!

Outstanding Support from Pradeep!

I had an issue that needed quick attention, and Pradeep handled it brilliantly. The resolution was fast, efficient, and completely clear with no follow-up questions needed. I couldn't be more satisfied with the level of service provided. Highly recommend Alpha Capital Group for their top-tier customer support!

27 August 2026
Unprompted review
Rated 4 out of 5 stars

Great experience

Overall, I’ve had a good experience with ACG. The account and payout process have been straightforward, and I’m happy with the service overall. My only area for improvement would be payout processing speed — a slightly faster and more consistent turnaround would make the experience even better.” Nevertheless thanks to the Alpha Team 🔥, special shout-out to David for always sticking out to help

26 August 2026
Unprompted review
Rated 1 out of 5 stars

🚨 SCAM ALERT

🚨 SCAM ALERT — TRADERS BEWARE! 🚨

I bought around 20 accounts with Alpha Capital Group, and my experience has been extremely frustrating. They refused my first payout, then before my second payout they emailed me saying I had been placed in their 1% Risk Management Group. On the very first day that email was sent—before I had even seen or read it—they later claimed I had breached the new 1% rule and used that to reject my third payout. Then, on my next payout request, they rejected me again for alleged “over-risking,” even though I risked less than 1%. After that, they closed all of my accounts and provided no compensation or refund for those accounts. After spending money on around 20 accounts and repeatedly having payouts rejected under changing or disputed reasons, I personally feel I was treated unfairly and would strongly warn other traders to be extremely careful before buying accounts from Alpha Capital Group.

25 August 2026
Unprompted review
Rated 1 out of 5 stars

⭐⭐⭐ (3/5)

⭐⭐⭐ (3/5) — Fast support, but no slippage protection

I had a Stop Loss set at 306$ risk on a Gold trade, which ended up executing at 471$ due to a fast market spike — a 165$ difference (+54%).

To their credit, support (Gerard) responded quickly and provided clear tick-by-tick data showing exactly what happened. However, they confirmed they apply no maximum slippage cap or fair-fill policy — meaning during fast market moves, your actual loss can significantly exceed your intended Stop Loss with no limit.

If you trade instruments like Gold that can spike suddenly, be aware of this and use a wider safety buffer on your Stop Loss. Support was responsive and transparent, but the lack of any slippage protection is a real risk to know about beforehand.

26 August 2026
Unprompted review
Rated 1 out of 5 stars

NO PIERDAN SU DINERO Y TIEMPO!!

NO PIERDAN SU DINERO Y TIEMPO!!
esta empresa pasas sus desafíos y te ponen excusas como tuviste una operación que duro menos de 2 minutos y no te podemos dar la cuenta o abriste 3 operaciones del mismo activo muy seguidas y eso es saturación de mercado , no te podemos dar la cuenta pero te damos una para que empieces otra vez.

POR FAVOR GENTE REPLIQUEN MI CALIFICACION PARA QUE ESTA EMPRESA DEJE DE EXISTIR ES UNA ESTAFA!

LAS CALIFICACIONES POSITIVAS SON CLARAMENTE CREADAS POR BOTS.
DON'T WASTE YOUR MONEY AND TIME!!

This company goes through its challenges and they give you excuses as you had an operation that lasted less than 2 minutes and we can't give you the account or you opened 3 operations of the same asset very consecutively and that is market saturation, we can't give you the account but we give you one so you start again.

PLEASE PEOPLE REPLY TO MY RATING SO THAT THIS COMPANY STOPS EXISTING IS A SCAM!

POSITIVE RATINGS ARE CLEARLY CREATED BY BOTS.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Got paid out after making 15% profits…

Got paid out after making 15% profits on my account! Honestly didn’t expect to receive it anymore after some hours, but it still came within 48 hours. Great firm, great dashboard and great support. I want to thank ANUSH for the help he gave me when I needed it, for being patient and for having low cortisol.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

I received my first payout today from…

I received my first payout today from Alpha Capital, and i am so happy. I have been going at it for a long time now, always falling short of the requirements.

Finally i got the direct funded account, met the withdrawal threshold, i didn’t know i breached the impact news rule and i was penalized but when i finally hit the threshold again, passed my interview, then i placed my withdrawal request on Monday 24th of August, and today the 26th of August the money hit my account.

It feels good to know that as long as you fulfill the requirements of any account you are trading, you’ll get paid. I was a bit nervous ngl but now i have proof that it is real.

26 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look