The only reason for giving 4 stars instead of 5 was because of a missed delivery. I cannot see why the small package wasn’t pushed through the door first time, like it was on the second delivery. Oth... See more
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Review summary
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I know it is not recommended, but I put the cooling mat in the freezer for a couple of hours. This way, I can lie or sit on it, and it goes a long way toward soothing the osteoarthritis in my hips. I... See more
Phone was answered quickly, and the person I spoke to was immediately able to identify the items I needed. Goods arrived two days later. Couldn’t realistically ask for better.
Thank You Alpha Clinics! I am glad that I have found Alpha Clinics and the efficient ordering and posting service for my hearing aid accessories. Thank you so much. David Flower
Company details
- #20 of 20 best companies in Audiologist
Written by the company
We offer the best possible vision and hearing health care within the U.K. Bringing our renown 5* services to the comfort of your own home. We pride ourselves on giving patients the energy and motivation to do the activities they want to do.
Contact info
Clayton House, Fort Street, BB1 5DP, Blackburn, United Kingdom
- 01254661028
- info@alphaclinics.co.uk
- alphaclinics.co.uk
4.5
Excellent
391 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 24 hours
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Good price and speed of delivery.
26 July 2026
The service was excellent from order to…
The service was excellent from order to delivery, with useful updates on the delivery date.
26 July 2026
Excellent products to use for my Widex…
Excellent products to use for my Widex RIC hearing aids. Quick delivery
26 July 2026
Still waiting
Still haven’t received anything from you although promised it Wednesday 29th July 🥴 it’s now Sunday 2nd august
2 August 2026
Reply from Alphaclinics
Hi Sheila, we can see this was sent out on time and has since been delivered. Should you require a next day delivery service we recommend clicking this at the checkout. Best regards
An excellent source for my hearing aid…
An excellent source for my hearing aid needs. Fair prices too
26 July 2026
delivery service is brilliant
28 June 2026
Great service
Great service
Easy to contact, good prices
Highly recommended , used numerous times
26 June 2026
Providing feedback on what has been…
Providing feedback on what has been ordered and when they will be delivered.
25 June 2026
First time order
First time ordering domes and filters for hearing aids and glad I found this site. Descriptions very clear and found what I needed straight away. Prices were very reasonable and placed order. Could not believe it when I received them the very next day. Well done 👍
25 June 2026
The receivers seem ok
The receivers seem ok, but I thought I was going to get 5 of each.
Now I realise they are a series 5 model! I can't remember but did the series 4 pictures start off with a 4 in the title?
25 June 2026
Nothing wrong really
Nothing wrong really, just seemed to take a while but that could be due to the new postal regime. Thank you.
25 June 2026
We have not had an opportunity to to…
We have not had an opportunity to to use the cool pads as the weather has cooled,down.
27 May 2026
I ordered a right hand Bernafon…
I ordered a right hand Bernafon receiver, when it came it had the wrong plug, you need to be careful when ordering there is not enough information on the website to make sure you get the receiver correct, best you call them first, they didn't stock this receiver so it came from one of their suppliers, I sent it back not sure I will get a credit it was £40 the web site only shows you one end of the receiver
29 May 2026
I have requested information on how to…return package
I have requested information on how to return this charger which was not compatible with my hearing aids although the online information said it should. I could not charge my hearing aids and therefore the charger does not work. Received on Tuesday 2nd June. I requested info on returning goods yesterday 3rd June
3 June 2026
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