I'm in this treatment for about 5-6 months now and can't expect to grow hair back over nigh, as was loosing it for decades. As I was skeptic as nothing is happening for some time, there is a visible b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I decided to give this product a try and was pleasantly surprised by the results—it really worked! I did run into an issue with a recent purchase, as the system duplicated my order, but the support te... See more
Company replied
I had problems with tracking my order and I raised this with Alphainfuse customer service team. They responded promptly to every email , reassured me at a time I felt a little frustrated. They explain... See more
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I have been looking at this companies product for a while and wasn't sure if I am honest, but seeing the reviews i thought let's try it out what can I lose other than my already thinning and ba... See more
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4.4
Excellent
796 reviews
Replied to 79% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Victoria was amazing and very…
Victoria was amazing and very understanding. She made sure she did everything she could to help me out and resolve my problem, I am very happy and appreciative. Thank you again Victoria!!
20 March 2026
Unprompted review
Reply from Alphainfuse
HI Big Lou,
Thank you for your kind words!
We’re delighted to hear that you had such a positive experience with our support team. Providing understanding, attentive, and solution-focused assistance is exactly what we strive for, and it’s great to know that came through.
We truly appreciate your feedback and your support.
– AlphaInfuse Support Team
Thank u for your help
20 March 2026
Unprompted review
Reply from Alphainfuse
Hi Chris,
You’re very welcome!
We truly appreciate your support and are always here to help whenever you need us.
– AlphaInfuse Support Team
nice to meet you
The speed of delivery, the security of orders, and the good management by the workers to resolve any problems
20 March 2026
Unprompted review
Reply from Alphainfuse
Hi Silvia,
Thank you for your kind feedback!
We’re really pleased to hear that your experience—from delivery speed to order security and customer support—met your expectations. Our team works hard to ensure everything runs smoothly from start to finish, so it’s great to know that came through.
We truly appreciate your support and trust in AlphaInfuse.
– AlphaInfuse Support Team
Good customer service
Good customer service, they are attentive to assist you and provide a quick response.
19 March 2026
Unprompted review
Reply from Alphainfuse
Hi,
Thank you for your kind feedback!
We’re really glad to hear that you felt supported and received quick, attentive assistance from our team. Providing responsive and helpful service is something we take great pride in.
We truly appreciate your support.
– AlphaInfuse Support Team
Great Product and Service!
We have been using this product and we have seen great results! Not only is the product great, but the customer service is amazing too! We love it!
19 March 2026
Unprompted review
Reply from Alphainfuse
Hi Sarah,
Thank you so much for your amazing feedback!
We’re thrilled to hear that you’re seeing great results and having a positive experience with both the product and our customer support. That combination is exactly what we strive for—real progress backed by reliable support every step of the way.
We truly appreciate your trust and are grateful to have you as part of the AlphaInfuse community.
– AlphaInfuse Support Team
Great customer service
The company is receiving a large demand for the product. Everywhere I go guys are talking about this product! This company makes it very easy to order the product online. Customer Support Representative Victoria was so resourceful in addition to the response turn around time being within minutes of my inquiry!
18 March 2026
Unprompted review
Reply from Alphainfuse
Hi Josh,
Thank you for your fantastic feedback!
We’re truly glad to hear that your experience—from ordering to support—was smooth and efficient. It’s great to know our team was able to respond quickly and provide the help you needed.
We’ll be sure to pass along your kind words to the team. Your support means a lot to us, and we’re grateful to have you as part of the AlphaInfuse community.
– AlphaInfuse Support Team
The customer service with AlphaInfuse is great.
The customer service with AlphaInfuse is extremely responsive and most helpful with all of my questions and concerns.
18 March 2026
Unprompted review
Reply from Alphainfuse
Hi Will,
Thank you for your kind words!
We’re delighted to hear that you found our customer service responsive and helpful. Supporting our customers with clear, timely assistance is something we truly prioritize, so it means a lot to know we met your expectations.
We really appreciate you taking the time to share your experience.
– AlphaInfuse Support Team
Great Concept, Great Customer Service
I really like the concept of the infusion process. Although, much to my consternation, I didn’t have hair regrowth. When I contacted the company Victoria handled my claim and offered me either a full refund or another 4 month supply of Alphainfuse. There was no hesitation on Victoria’s part to respond to her customer. Always hopeful for a good outcome, I opted for the extra 4 months.
Customer service is 100% so, you have nothing to lose but your bald spot, in my case a very large spot. Hopeful and appreciative of the customer service
16 March 2026
Unprompted review
Reply from Alphainfuse
Hi Terry,
Thank you for sharing your experience in such detail.
We truly appreciate your openness and your continued trust in AlphaInfuse. We understand how frustrating it can be not to see immediate regrowth, especially when dealing with more advanced areas—but as you mentioned, outcomes can vary depending on factors like follicle activity and how long the area has been affected.
That said, we’re really glad to hear that our support team was able to assist you promptly and provide a solution without hesitation. It’s important to us that every customer feels supported throughout their journey.
We admire your optimism and commitment, and we’re hopeful this next phase brings you closer to the results you’re looking for.
– AlphaInfuse Support Team
Alphainfuse
Hi, I thought I'd give Alphainfuse a try I've got nothing to lose apart from my hair. I've been using it now for 6 weeks and I can see that there is signs of hair starting to grow back so I will carry on using it and hope in another 6 weeks I will be able to see a significant change. The only problem I have had is when I use the micro needle head it has leaked a couple of times when you press it onto your scalp even with a new one so I ordered some more and the service has been great, thank you.
18 March 2026
Unprompted review
Reply from Alphainfuse
Hi Martin,
Thank you for sharing your experience!
We’re really glad to hear you’re already noticing early signs of regrowth after 6 weeks—that’s a great sign and exactly what we hope for at this stage. Staying consistent over the next few weeks can make a meaningful difference, so it’s great to see you committed to the process.
We also appreciate you pointing out the issue with the micro-infusion head. Occasionally, slight leakage can happen due to pressure or alignment during application, but we’re glad to hear our team was able to assist you quickly and get replacements out without hassle.
Thank you again for your trust and for giving AlphaInfuse a try—we’re excited for your continued progress.
– AlphaInfuse Support Team
The product works very well.
17 February 2026
Unprompted review
Reply from Alphainfuse
Hi Xiao,
Thank you for your feedback!
We’re really glad to hear that you’re having a positive experience with the product. It’s always great to know it’s making a real difference.
We truly appreciate you taking the time to share this.
– AlphaInfuse Support Team
hair growth
I have been using the hair growth for over a month now and I have started to see a difference and I have used a few!!
A product I would highly recommend!!
The service I have received has also been outstanding. I am definitely going to use them again
17 March 2026
Unprompted review
Reply from Alphainfuse
Hi Wayne,
Thank you for sharing your experience!
We’re really glad to hear you’ve started noticing a difference—especially after trying other products before. That early progress can be a big confidence boost, and it’s great to see it paying off for you.
It also means a lot to know our customer service made a positive impression. We’re committed to supporting you every step of the way.
We truly appreciate your recommendation and look forward to being part of your journey moving forward.
– AlphaInfuse Support Team
Very nice product I see the difference…
Very nice product I see the difference on my hair
18 March 2026
Unprompted review
Reply from Alphainfuse
Hi Tabish,
Thank you for your kind words!
We’re really glad to hear you’re noticing a difference in your hair—that’s exactly what we aim for. Seeing those early improvements can be a big confidence boost, and we’re excited for you to continue your journey.
We truly appreciate your support!
– AlphaInfuse Support Team
Customer Service was amazing
The C/S was amazing and the women who i delt with answered all my questions and helped me with my order.
I just started to use the product I am hoping it works for me.
17 March 2026
Unprompted review
Reply from Alphainfuse
Hi Jj,
Thank you for your kind words!
We’re really glad to hear that you had a great experience with our customer support team and that all your questions were clearly answered. Providing helpful, responsive guidance is something we take pride in.
You’re just at the beginning of your journey—stay consistent with the routine, as that’s where real progress starts to show. We’re excited for you and appreciate you placing your trust in AlphaInfuse.
– AlphaInfuse Support Team
Very honest with customer and very…
Very honest with customer and very reliable.
15 March 2026
Unprompted review
Reply from Alphainfuse
Hi Wasim,
Thank you for your kind words!
We truly appreciate you recognizing our commitment to honesty and reliability. That’s exactly what we strive to deliver with every customer interaction and experience.
Your support means a lot to us.
– AlphaInfuse Support Team
There is no REFUND
Doesn't work and do not believe the refund, they do not give you and offer 50% back at best
16 March 2026
Unprompted review
Reply from Alphainfuse
Hi Nick,
Thank you for sharing your feedback.
We’re sorry to hear that you feel this way. We can confirm that your refund has already been fully processed in line with our 120-day guarantee. In some cases, it may take a short period for the funds to reflect depending on your payment provider.
We understand how frustrating this experience must have felt, and we appreciate you bringing it to our attention.
– AlphaInfuse Support Team
Reply from Alphainfuse
Hi Sohaib,
Thank you for your feedback!
We’re glad to hear that your cancellation experience was smooth and hassle-free. Making processes simple and straightforward for our customers is always a priority.
We appreciate you taking the time to share your experience.
– AlphaInfuse Support Team
Great customer service always happy to…
Great customer service always happy to help.
16 March 2026
Unprompted review
Reply from Alphainfuse
Hi Matt,
Thank you for your kind words!
We’re really glad to hear you had a positive experience with our support team. Being responsive and genuinely helpful is something we always strive for, so it means a lot to know that came through.
We truly appreciate your support!
– AlphaInfuse Support Team
Slight problem with delivery but this…
Slight problem with delivery but this was given high priority and dealt with the team and would use again.
16 March 2026
Unprompted review
Reply from Alphainfuse
Hi Steve,
Thank you for your feedback!
We’re glad to hear that, despite the slight delivery issue, our team was able to step in quickly and prioritize your case. Ensuring that any concerns are handled promptly is very important to us.
We truly appreciate your understanding and are happy to know you’d choose us again.
– AlphaInfuse Support Team
It's totally scam
It's totally scam. I've been using the product for almost 4 months now. But Didn't see any improvement, instead I'm losing more hair! Such a waste of money. I cannot recommend this product.
15 March 2026
Unprompted review
Reply from Alphainfuse
Hi Arnie,
Thank you for sharing your experience.
We’re sorry to hear that you didn’t see the results you were hoping for after several months of use. Hair regrowth can vary significantly from person to person, depending on factors such as the stage of hair loss, follicle condition, and individual response to treatment. In some cases, especially where follicles have been inactive for a long time, visible regrowth can be more limited.
That said, while your order was outside of the 120-day guarantee period, we have still issued a full refund as a gesture of goodwill. We believe in treating our customers fairly and doing our best to leave every situation on the right note.
We appreciate you giving AlphaInfuse a try and taking the time to share your feedback.
– AlphaInfuse Support Team
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