NEVER AGAIN! Ordered a complete patio set. a few of the little plastic inserts/sliders in the bottom of the chairs were missing and damaged and I requested Alphamarts send a few to me. They wanted... See more
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Ordered Side Table E02GF0704-053-01 through local retailor and unit top arrived damaged. Contacted Alphamarts per the instructions in the box. They showed immediate concern and replaced the unit with... See more
We ordered the antique style cabinet, which arrived earlier than expected. After going through the parts list we noticed that the holes on a panel didn’t align with the corresponding one. We emailed A... See more
Purchased the furniture, came as described, had problem with one rocking chair bracket supports were missing. Contacted customer service "Yvonne" was very helpful and sent me the missing brackets imme... See more
Company details
Information provided by various external sources
Online shopping for a great selection of camping, outdoor, patio, home and kitchen and other items by Alphamarts.com, Best Service & Free Shipping.
Contact info
4811 W.DESERT INN RD, 89102, LAS VEGAS, United States
- 877-606-2818
- service@alphamarts.com
- alphamarts.com
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This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Fast and responsive customer service
Fast and responsive customer service. I bought 8 outdoor dining chairs. Assembly was easy for all of them, but I noticed the arm of one chair was rough with metal shards. I contacted customer support and they responded within a day. Once the part was identified they shipped it to me and it arrived very quickly and I was able to easily replace the defective arm.
Great product and excellent customer…
Great product and excellent customer service.
Alphamarts stood behind their product…
Alphamarts stood behind their product and replaced it when it arrived slightly damaged. We would order from them again.
Outdoor dining set
I purchased an outdoor dining set from Home Depot. When received one chair was damaged and missing hardware. We were told by Home Depot to contact Alpha Mart. They from day one were awesome to deal with and were able to replace our chair and hardware.
Captiva Designs Charcoal Patio Grill with 2 Liftable Enamel Charcoal Trays
Ordered and received in 2 days. Easy assembly just follow the directions. I put this together in 4 hours. Have used once and it has exceeded all of my expectations. Love the idea of having separate controls to lower the coals on either side, great concept. No paint peeling or rust.
Absolutely a great purchase with many future years of use.
Bought table and chairs
Bought table and chairs, had a problem with one part of a chair, but was sorted out after contacting seller who sent me a replacement. A good experience all round
Great Customer Service
I ordered the Patio Dining set with 6 chairs. When the order arrived one chair arm had a small gouge on it, After contacting Customer Service they shipped me out a replacement arm.
They were very helpful in resolving the problem.
Customer service and product are excellent
Customer service was excellent. I had some questions on assembly and they sent a video from the factory assembling the product. The product itself is great. Very comfortable, reasonable price, and sturdy. Highly recommend it and the company
Wonderful customer service
Wonderful customer service. Appreciate all of the help with a problem.
Great customer service
Great customer service - one part missing and they followed up and shipped me what was needed within a week, thank you!!
9 piece set
I ordered a 9 piece rattan patio set. 2 chairs were damaged. I sent pictures and it was replaced within a week. Very happy with their prompt response.
Great costumer service
I ordered a storage cabinet and while putting it together I discovered I was sent a wrong piece. After speaking with costumer service and sending them a picture of the issue, they immediately sent me a replacement. I was expecting it to arrive within a week but it ended up arriving two days later! I was extremely impressed with their customer service and I would absolutely order from them again.
I bought six chairs and one came in…
I bought six chairs and one came in damaged. I contacted customer service and the replacement part was sent very fast. I was very impressed with the way they handled everything. Also the chairs are heavy duty and feels like they will last a while on my deck.
A perfect set up
We love our table and chairs. Looks great & perfect for family
Customer service was excellent
Customer service was excellent, the 7 piece outdoor furniture is well made, sturdy and has great cushions! We’re very pleased with our purchase, looks beautiful and well worth the price! If you’re on the fence, go for it!
Purchased a chair set from this company…
Purchased a chair set from this company through Amazon. Two of the chairs were damaged during shipping. I notified customer service and was sent replacements within two days. I am very satisfied with both the product and the service I received.
Purchased a patio table and 4 chairs
Purchased a patio table and 4 chairs. Comfortable and functional. Customer service assisted me with help on installation and sending a free replacement part.
We had ordered the patio set
We had ordered the patio set, plus extra chairs. The chairs were very sturdy and well made. The table came damaged, but after contacting Alphamarts, and sending a few pictures, they sent us a new table right away. Very professional.
Attractive Outdoor Couch
I purchased an L-Shaped outdoor couch. The price was good and the couch looks good with quality materials. I had a couple of issues - missing part and assembly instructions not compatible with product. However, Alphamarts quickly responded and shipped the replacement part. They also maintained good communication. As for assembly, we just forfeited the instructions, and put it together with common sense.
i did have a problem with one bar stool…
i did have a problem with one bar stool Yvonne was quick to respond & solve the problem.
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