Alphamarts.com Reviews 

714
•
TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

NEVER AGAIN! Ordered a complete patio set. a few of the little plastic inserts/sliders in the bottom of the chairs were missing and damaged and I requested Alphamarts send a few to me. They wanted... See more

Rated 5 out of 5 stars

Ordered Side Table E02GF0704-053-01 through local retailor and unit top arrived damaged. Contacted Alphamarts per the instructions in the box. They showed immediate concern and replaced the unit with... See more

Rated 5 out of 5 stars

We ordered the antique style cabinet, which arrived earlier than expected. After going through the parts list we noticed that the holes on a panel didn’t align with the corresponding one. We emailed A... See more

Rated 5 out of 5 stars

Purchased the furniture, came as described, had problem with one rocking chair bracket supports were missing. Contacted customer service "Yvonne" was very helpful and sent me the missing brackets imme... See more

Company details

  1. Home Furniture Shop

Information provided by various external sources

Online shopping for a great selection of camping, outdoor, patio, home and kitchen and other items by Alphamarts.com, Best Service & Free Shipping.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

714 reviews

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No recent history of asking for reviews

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4.5

All reviews

(714)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent company

We ordered a patio and chairs set which arrived quickly(through a large home improvement company). The table had some damage probably from shipping. We contacted Alphamart and they were very helpful and sent a new table. It arrived within a few days. I would definitely order again from Alphamart.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Great product with even better support

We bought two sets of sofas and rockers. The items themselves were well made and very nice. One of the sofas had a duplicate piece. There was supposed to be a part C and part D, however I had two part C and no part D. I contacted them and they were absolutely fantastic. They solved the issue quickly. This is an example of how a company should serve the customer.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Alphamart is a Five Star Company

We are giving Alphamarts.com 5 stars. We ordered 6 outdoor patio dining chairs and are very happy with the quality. We did have one defective chair. Alphamart has by far the best Customer Service we had to call. First contact was on May 9th and the new replacement chair was delivered 10 days later.

19 May 2024
Unprompted review
Rated 5 out of 5 stars

One of the chairs I received had…

One of the chairs I received had manufacturing mistakes, no pre drilled holes in the metal. After contacting Alphamarts, this was resolved with them sending not just one, but two replacement chairs. The quality of the patio dinning set is excellent, as well as the customer service by Zeke and Tiffany.

6 May 2024
Unprompted review
Rated 5 out of 5 stars

While I am an older female

While I am an older female, I was able to put this 7 piece patio set together in about an 2 days! All pieces were there and instructions were a little intimidating however easy to follow! Wonderful set and company!

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service!

There was a slight dent in the extender and I tried to go back to the place we purchased. Instead, I decided to contact the company Alphamart and they were great....sent a new one out right away!

Excellent Customer Service!

7 May 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer service!!

One part of the sofa I purchased was marked incorrectly and would not fit. Customer service quickly remedied the problem sending me a new assembly very quickly. Could not ask for better service! Extremely satisfied.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Ordered 7 seat outdoor patio set back in February. Didn't get a chance to put together until this past Saturday. Once we started the assembly, we noticed missing piece or incorrect piece. I contacted customer service by email that afternoon. I'm thinking I would not hear anything until Monday. Anyway received response e-mail later that night. On Tuesday, I received the correct piece. It took like 2 days to resolve. This is what I consider GREAT customer service. The outdoor set is very good quality. I will definitely buy from them again!

20 April 2024
Unprompted review
Rated 5 out of 5 stars

It's a long but good story

It's a long but good story. We recieved a product as a gift. We were unable to make it work for us. They went way out of there way to give us options that were more than expected. Thanks to Anna and Alphamarts.com

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

The product is good quality and was shipped in the specified time frame. A small part was missing upon unpacking. When I contacted the company via email, they responded promptly and mailed a replacement part. 5 stars is for a good product and great customer service.

20 March 2024
Unprompted review

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