Banner for Alpha Travel Insurance

Alpha Travel Insurance Reviews 

17,371
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 128 reviews, reviewers overwhelmingly had a great experience with this company, often returning year after year for their travel insurance needs. Customers consistently mention that obtaining a quote is very straightforward and prices are exceptionally reasonable compared to other options on the market. Many people appreciate finding affordable packages that comfortably fit their specific travel budgets and medical conditions without experiencing any major hassle. Users also find the digital platform extremely easy to navigate and simple to understand when browsing through various policy choices. Consumers frequently note that the entire online process is clear, providing helpful options, quick documentation, and supportive assistance whenever contacted.

What people talk about most

Price

People report positive experiences with price, consistently finding rates to be reasonable, competitive, and... See more

Service

Clients share positive opinions on service, highlighting competitive rates and user-friendly online tools.... See more

User experience

Reviewers highlight positive aspects of user experience, consistently noting that the website and online... See more

Website

Consumers find website satisfaction to be exceptionally high, consistently praising the platform for being... See more

Value for money

Reviewers mention positive feedback about value for money, highlighting very reasonable prices and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back from a wonderful 10 days holiday in Fuerteventura. Enjoyed every moment , safe in the knowledge that Alpha were there if we needed them . Our annual holiday insurance was not needed on this... See more

Rated 5 out of 5 stars

I don't often write reviews but unfortunately, during my last snowboarding holiday the worst happened. My accident, a dislocated shoulder and not my fault, necessitated a helicopter lift. Alpha Trav... See more

Rated 5 out of 5 stars

Used this company before and the price was always reasonable, service agent was very helpful, and took time to explain any queries i had. Highly recommended.

Rated 5 out of 5 stars

Website is easy to understand and negotiate. Sections are clear and it’s good that a number of price options are available. I have bought a number of policies now over the years .


Company details

  1. #43 of 66 best companies in Travel Insurance Company
  2. #121 of 226 best companies in Insurance agency
  3. #70 of 138 best companies in Insurance company

About Alpha Travel Insurance

Written by the company

Alpha Travel Insurance has been specifically designed to be simple and straightforward – unusual for an insurance company we appreciate, but let’s face it, life is complicated enough. From our simple to follow website, through to our policy wordings, we’ve gone to great lengths so that everything is clear and easy to understand. Alpha stands out from the crowd because we have no ‘gimmicky extras’ in our policies, we simply give you the cover that provides you with the protection you need for your trip.

Why choose Alpha?

Written by the company

FREE cover for over 100 activities
We are able to provide cover for over 100 adventure and sports based activities. These are automatically included free of charge in your policy, why not try something new and live life to the full!
Save 15% when you book online
Enjoy a fantastic 15% saving on your purchase when you shop with us online (vs our customer service prices). The discount is automatically applied so you can be sure that the price you see is the price you pay.
Cover starts from under £10
At Alpha Travel Insurance, we offer a variety of low-cost travel insurance policies to fit your needs and budget. With no upper age limit on single trip policies (depending on your destination and duration of choice), and the ability to tailor your excess to what suits you, we offer you peace of mind at a great price. Easy peasy!
Air Doctor Connect
As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!

Contact info

Alpha Travel Insurance

Cover starts from under £10 – get your quote now

4.6

Excellent

TrustScore 4.5 out of 5

17k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(17,371)

127 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Knew what they were talking about!

The person who dealt with my application for travel insurance actually had a medical understanding of my pre-existing conditions unlike the other so-called expert companies I had tried. As a result I got my annual insurance and am looking forward to many happy holidays - thank you so much!

9 February 2026
Rated 2 out of 5 stars

Tried to register to create an account

Tried to register to create an account. Message given, 'there was an error registering your details, please try again' Message continued until I gave up. No idea what the problem is. Hope there are no issues when I go on holiday!

11 February 2026
Alpha Travel Insurance logo

Reply from Alpha Travel Insurance

Hi Alison,

Thank you for taking the time to leave us a review and I am sorry to learn you had trouble registering for the Customer Area.

We have sent you an email to discuss this further.

Kind regards,

Claire
Alpha Team

Rated 5 out of 5 stars

Why change????

Has become the families goto for travel insurance. The test of all insurance companies was during COVID. When most stepped back Alpha stepped up and gave good service and advice... Priceless

16 February 2026
Rated 3 out of 5 stars

Help!

I had to ring at least 3 times for my husbands name to be delated as he isn't going on the holiday with me. sorted in the end.

16 February 2026
Alpha Travel Insurance logo

Reply from Alpha Travel Insurance

Hi Monica,

Thank you for taking the time to leave us a review. Despite taking a few attempts, I am pleased this has been resolved for you.

If you do have any queries, please contact the customer service team on 0333 005 1079.

Kind regards,

Claire
Alpha Team

Rated 3 out of 5 stars

Speaking to people in India did not…

Speaking to people in India did not help with the language.

5 February 2026
Alpha Travel Insurance logo

Reply from Alpha Travel Insurance

Hi Iona,

Thank you for taking the time to leave us a review.

We have sent you an email to discuss this further.

Kind regards,

Claire
Alpha Team

Rated 4 out of 5 stars

Skiing insurance

Purchasing the insurance was straightforward. More pertinent comments would come from those who had to make a claim following an accident. Fortunately I did not have to.

4 February 2026
Rated 5 out of 5 stars

Back againI

I airways research my options for travel insurance but invariably find that Alpha meets all my needs at a competitive price.

7 February 2026
Rated 5 out of 5 stars

Always a delight insuring with Alpha Travel Insurance

Always a delight insuring with Alpha Travel Insurance. Very detailed and an easy read on policies with outlined protection on any unexpected situations including medical cover, lost and stolen baggage, cancellations, reimbursements and the likes. They offer a full cover or cover to suit your pockets and needs. I've used them for a number of years and satisfied with their services (ie if a claim is ever required). My latest full cover was for a trip to stunning West Afric-exotic Cabo Verde🇨🇻🏖️💙🏕️🏜️ and taking a travel insurance policy with Alpha Travel Insurance was as uncomplicated as always. Always read through your policies and ensure it covers all you want in an emergency or unforeseen circumstances. To that end, I highly recommend ALPHA TRAVEL INSURANCE. Best wishes all! 🧡🥰Xx

28 January 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look