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Alpine Fleet Reviews 2,670

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, efficiency, and friendly demeanor, making interactions pleasant and smooth. The service provided is consistently highlighted as excellent, with many people appreciating the personalized approach and clear communication. Reviewers also found the customer service to be outstanding, noting quick responses and effective support. However, some customers experienced issues with the booking process, citing last-minute changes to pick-up times that were inconvenient. A few people also mentioned difficulties with transfer logistics, such as a lack of clear information on changeovers or drivers unfamiliar with drop-off points.

What people talk about most

Staff

Consumers consistently find staff to be positive, highlighting their helpfulness and efficiency. Many... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the efficiency,... See more

Booking process

Clients share ambiguous opinions on the booking process. Many found it easy, quick, and convenient, with some... See more

Location

Reviewers mention ambiguous feedback about location. While some customers had seamless transfers to their... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the efficiency, helpfulness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Much more reasonable price for transfers from Geneva to Val d'isere. Airport was busy but well organised. Coaches not allowed into central Val so have to do last bit on local free bus, but these are v... See more

Rated 4 out of 5 stars

Our first driver Agris was prompt with collection and we had a smooth journey down to Bourg. Unfortunately we did not receive much information on the change over period and we had to wait outside of t... See more

Rated 5 out of 5 stars

First time transfer to the Alps so was nervous about booking a shared transfer. However, Alpine Fleet were great and I had a smooth experience from start to finish. I booked the flexi ticket so was a... See more

Rated 5 out of 5 stars

Check in with Ana on arrival was great very friendly efficient and informative. From the meeting point she made sure we all were accounted for, again on boarding the transfer service, And a triple ch... See more


Company details

  1. Transportation service
  2. Airport shuttle service
  3. Bus and coach company
  4. Bus ticket agency
  5. Minibus taxi service
  6. Ski holidays

About Alpine Fleet

Written by the company

AlpineFleet offer shared and private airport transfers to Alpine ski resorts.

Transfer Vehicles
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AlpineFleet provides transfer services that offer a range of choices from Geneva, Zurich, Lyon & Grenoble Airports.

We offer shared, private and premium transfers for all kinds of passenger numbers, groups and corporate events.

Our shared transfers from Geneva Airport cover Morzine, Avoriaz, Les Gets, Chamonix, Val Thorens, Meribel, Courchevel, La Plagne, Les Arcs, Tignes and Val d'Isere!

Our shared fixed point services cover a wide area within each of our resorts, helping you get as close as possible to your accommodation for the best value in the Alps. Where possible we use coaches to reduce the carbon footprint of our services and offer the most eco-friendly option for our clients.

Our shared door 2 door transfers provide an additional last miles vehicle to get you right to your door. While a little more expensive, it is still cheaper than taking a private transfer so still provides great value while making your holiday easier. It can be a great option for families travelling with children, and people staying in amazing chalets that are often a little outside the main town. No on likes walking with heavy ski bags!

Our private transfers offer a great way to start and end your holidays. It's just for you and your group and gets you right to your door. Relax, chat and nap with your friends and family along the way to get your holiday off to a great start.

Our Premium private transfers are our luxury services. You will be picked up in a Mercedes vehicle and transported to your holiday in style and comfort. These transfers also come with double the waiting time in the airport on arrivals to reduce stress on any flight delays.

Book now

Contact info

Shared and Private tranfers in the alps

AlpineFleet offers shared and private transfers to Alpine ski resorts.

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Australian travelling to les Breviers & Piesey-Nancroix

I used Alpine Fleet due to Recommendation From Mia working in Les Brevieres - A massive shout out twice to Aaron for his exceptional / professional and courteous service. Didn`t miss a beat! Thanks for your excellent service - on time and easy to manage with excellent notifications - Thank you
Colin Cameron
Australia

11 April 2026
Rated 5 out of 5 stars

Fabulous transfer to La Plagne.

Before booking I had a couple of queries which were replied to very quickly by email.
The outward journey was by coach which of course took a while to load. At Aime station we transferred to a minibus which allowed a quick transfer to the resort.
The return journey was even better. We had a minibus down to Aime and then another minibus to Geneva. We received our timings early in the morning of the day before departure. On the day itself we received what's app messages and a phone call to keep us up to date with our transfer journey.
I would use Alpine Fleet again.

5 April 2026
Unprompted review
Rated 5 out of 5 stars

The driver was punctual

The driver was punctual, courteous, and extremely helpful with our luggage and skis. He ensured we arrived on time and offered a polite farewell at the end of the trip. You are fortunate to have such a wonderful employee on your team. I would absolutely use this service again and highly recommend it for airport transportation.

9 April 2026
Rated 1 out of 5 stars

So I contacted you a week ago and your…

So I contacted you a week ago and your app stated no buses to Geneva from Moutier.Email discuss said no way to Tignes or Geneva except v expensive private transfer. Now all changed. A lot of anxiety for nothing. Also a 5 min pick up from any where passing through Moutier cost you nothing in time and yes you earn more money. Live by your name and brand FLEXIBUS. NOTE YOU CALLED YOURSELF FLEXI!!!

12 April 2026
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Reply from Alpine Fleet

Hello,

Thank you for your review. Your ticket was booked for travel from Moutiers to Geneva. As we specialise in Airport Ski Transfers, the domestic service routes from Tignes to Moutiers are operated by regional partners within the area, such as La Region. We are unable to offer this on our service due to cabotage regulations. If this route were available, it would have been listed online for booking.

We are very sorry for any inconvenience caused and appreciate that you were trying to remain budget-conscious. In this case, the only available option would have been a private transfer which our team provided for you.

For your refund policy, as its booked with our partner FlixBus, there refund conditions are applicable through the application.

Regards
The Alpine Fleet Team

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