Al Quddus Travels and Tours Ltd Reviews 61

Asa booked a ticket through alqudas best services good guidance by mansoor bhai
Allah bless you bro and your company
I am very with you all keep it up
See you soon 😊

We booked our holy trip with Al Quddus travels Hayes
Their team member contacted me in the morning as well that he is coming to pick us up once we landed at Jeddah .
We booked direct flights and both Hotles were near to Harm nice and clean in this busy time.
Company’s service was excellent. Driver was very helpful , friendly and polite. We booked full trip.
Insha Allah we will use this company again in the future
We recommend to every one for their services 🫶🏼

We recently travelled for Umrah with Al Quddus Travels and had a very good experience. Even during a difficult time in the Gulf, their team remained very professional and supportive throughout our journey.

Their customer service and communication were excellent from start to finish. They always kept us updated and were quick to respond whenever we had any questions.

Our package was bespoke for our family and everything was arranged very professionally. What they promised is exactly what they delivered. The hotels in both Makkah and Madinah were very good, the flights were well organised, and the transport was comfortable and reliable.

Travelling for Umrah with family can sometimes be stressful, but Al Quddus Travels made everything smooth and easy for us, even during uncertain times. We were very happy with the service they provided and it allowed us to focus on our Umrah without worrying about arrangements.

I would definitely recommend Al Quddus Travels to anyone planning Umrah, and we would happily travel with them again in the future.🌟🌟🌟🌟🌟

Al Quddus Travels team specially Mansoor is working good thank you for everything and appreciate JAZAKALLAH

Well-managed Umrah arrangements with great attention to detail. Suleman Haider provided excellent support throughout.
Thank you so much to give is hassel free trip🙂

Excellent Umrah arrangements. Everything was well organized and smooth. Special thanks to Suleman Haider for his honest guidance and support.

I booked my Ummrah package and everything is very smooth. I like there services. Hotel and transport are up to the mark. Highly recommended.

Thank you so much for your good service in Makka and Madina . Accommodation was good and hotel staff was very kind and supportive.we really enjoyed our tour thanks

I just want to express how pleased I am with the service provided with this travel agency.

For starters, they did the Visa applications for two destination as we opted to do Umrah before going back to our motherland.

They sent us the details by email of the whole journey, from the day we exited our house, all the way to the day we re-entered our home back here.

Furthermore, the choice of hotels booked was sufficient with our needs (e.g. Needs to be close to X site).

The agency they choose to pick us and drive from place to place in Saudi Arabia was also sufficient for the amount of passengers and luggage lugged around.

Furthermore, even after Umrah, they kept us updated if our flight was delayed or advanced, which allowed us to travel to the airport in a timely manner.

Big thank you for Al Quddus Travels and my agent, Laiba!

I would like to take a moment to share my recent experience with Al Quddus Travel, as I believe it could be valuable for others contemplating their services.

Unfortunately, my experience did not meet my expectations, and I felt misled regarding the services I received. After making my payment, I noticed a significant decline in service quality. The travel package I purchased was not delivered as described, resulting in a particularly disappointing visit to Medina. To add to my frustrations, my hotel reservation was not processed as agreed upon in my package, and I was pressured to pay extra fees for a closer hotel, or else risk being placed in a location far from the Haram.

Furthermore, after making my payment, the company failed to accommodate check-in baggage, which had been previously included in my package. Additionally, there was a mistake with my wife's name on her flight ticket, causing unnecessary complications.

Throughout the process, I experienced frequent requests for money transfers, which only compounded my dissatisfaction.

I urge potential customers to exercise caution and verify all details thoroughly before booking, as I found the company’s commitment to customer satisfaction lacking. My interactions with their agents, Rimsha and Mansour, were particularly disappointing, as I felt dismissed rather than supported when I raised my concerns.

Moreover, I faced issues with their drivers, who often made me wait for extended periods and demonstrated little regard for customer service. The hotel in Medina, for which I paid extra, was not up to standard—being only a one-star establishment with unsafe electrical sockets that posed risks to my children.

It is evident to me that the company prioritizes its own interests over those of its customers. Their response to my feedback was disappointing, as they did not accept responsibility or offer an apology.

In conclusion, I sincerely urge future travelers to be cautious when considering Al Quddus Travel for their needs. Thank you for taking the time to consider .

I'm really happy to usama my very good friend now I'm always very good service very happy to visit Dubai 😀 my kids really happy to thank to usama he gave us really good pakg for Dubai InshaAll we booked again My Allah bless you all ❤️ 😊

Recently I have done my second Umrah with Al quddus travels with my family Allhumdulillah I found the service from this company more then my expectations we got the flights Hotels and transport as described, their Saudi team member was in touch with us in through out the journey, the Umrah guide was really knowledgeable and good person Miss Ayesha helped us a lot to guide us in right way she is skilled and experienced, definitely I recommend this agency to everyone
Thanks you very much Al Quddus travels from special care of my family

Thanks to Ayesha younas for organising my travel ticket. Great customer service and went above and beyond to help out.

At the Umrah prep and booking stage Ayesha was very helpful. Daily updates on plans. Made adjustments without any issues. Good value on price too. We haven’t actually travelled yet, so hoping everything goes to plan.

I recently performed Umrah with the help of the travel agent Miss Laibah and the entire experience was smoothly organised and spiritually uplifting.
Many thanks

Good quality packages and service as well as communication with the agents i was speaking to, Ayesha Younas. Would recommend

This is the 2nd time I have been privileged to get a ticket from Muhammad Usman he was Very kind helpful in me getting ticket