Alura Reviews 

434
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 134 reviews, reviewers had a great experience with this company. Customers frequently praise the keyword research and listing optimization features for making their online shops much easier to manage and grow. Many people note that the platform saves them countless hours of time and effectively drives views and traffic to their stores. Some reviewers were not happy with customer support, mentioning major difficulties getting replies to emails, requesting refunds, or handling subscription cancellations. Others experienced frustrating technical issues, noting that parts of the software load slowly, crash frequently, or provide inaccurate data. A few consumers also pointed out limitations regarding plan credits and billing card management within the system.

What people talk about most

User experience

Users describe ambiguous interactions with user experience, with many reviewers praising the platform as a... See more

Website

Reviewers mention mixed feedback about website features, as many people praise the platform for making SEO... See more

Product

Customers consistently note ambiguous experiences with product features, with many reviewers praising the... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some consumers reporting amazing and helpful... See more

Subscription

Consumers express deep frustration regarding their subscription, highlighting severe dissatisfaction with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

All in all handy tool. Just a few errors that can hurt your listings. The Ai that you can choose to write your title's for you writes long and boring titles, instead of improving my listing optimisati... See more

Rated 4 out of 5 stars

So far so good. Seems a good tool for new Etsy starters, however the proof will be in the results.... Also, some niggles around the ai tools. It creates titles longer than 140 characters and then tell... See more

Rated 3 out of 5 stars

The Alura app itself runs very slow and I can't use the extension on my ipad which makes it inconvenient for me if I'm on the go as my laptop isn't as compact. I like the product info I get, it's very... See more

Rated 3 out of 5 stars

Slow and not tailored for UK sellers - I've only been using it a few days but my first thoughts are not overly positive though I've not used it long enough to see what impact it makes to sales. The... See more


Company details

  1. Software company

Written by the company

Alura is an all-in-one platform for selling on Etsy. Set your business up for success with all the features you need to start, manage and scale your Etsy shop. Our mission is to provide simple, yet powerful tools and resources to help you succeed selling on Etsy. We want to empower you to turn what you love into what you sell, successfully. With more than four years of experience selling on Etsy and $500.000+ in gross sales, Alura is built by experienced sellers, for sellers. Therefore, all our tools are created specifically for Etsy sellers. Join thousands of sellers that use Alura to run and grow their business. Whether you're just starting out or already a successful shop owner, we're here to help. You can contact us at any time.


Contact info

3.9

Great

TrustScore 4 out of 5

434 reviews

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No recent history of asking for reviews

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3.9

All reviews

(434)

138 reviews in the last 12 months

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Rated 1 out of 5 stars

So far it’s pretty bad

So far it’s pretty bad. It freezes. It has not updated the Etsy preferred shorted titles. The first paid tier doesn’t include Pinterest. I got 70% off and I’m still frustrated and going to use something else.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Exactly What I Needed as a One-Person Business

Since joining the premium plan, I’ve felt such a weight lifted off my shoulders. The revision of titles has been a huge help, and the keyword guidance has made a real difference. The Pinterest marketing support has been especially valuable—I love Pinterest, but as a one-person business, time is always limited. I recently niched down at the beginning of the year, which felt like starting over again, but since finding this app, I finally feel like I’m making real progress.

My only suggestion would be to add Shopify integration. Having these same amazing features available for my Shopify store would be a total game-changer!

2 September 2025
Unprompted review
Rated 3 out of 5 stars

Alura has several nice features

Alura has several nice features, such as the automated Pinterest uploading tool and the computerized video generator; however, Alura CONSTANTLY crashes, freezes, fails to load, and glitches in general. It's extremely frustrating and almost had me ask for my money back within the first week of use. I just did a search for "mug" in product research, something you would think would be easy to do, and Alura went straight to "Failed to load". Alura needs to fix focus on these issues to improve.

31 August 2025
Unprompted review
Rated 5 out of 5 stars

Best Costumer service

I joined and had some tech issues, Alura went above and beyond answering emails in record time , fixing issue and compensating me for my patience they stated..along with so many awesome tools for the price and a plan that helps post to pinterest, I am beyond please..Im older generation and understand the importance of customer service which is not the same as yesteryear...I would give a 10 star if it was available...

26 August 2025
Unprompted review
Rated 2 out of 5 stars

Paying monthly but the application will…

Paying monthly but the application will not connect to my listings in Etsy to optimize them, this has been almost a full week now, and support is mia, they do not answer it help. This did work, and was great when it did, but note it’s just a waste of time and money…and without the assistance of support or any information it’s just frustrating. When this ever works I will be cancelling my subscription…which is another part that’s not working so I’m held hostage right now

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Useful tool, very easy to understand

Alura.io is a very useful tool and extremely easy to understand, even for beginners. It simplifies the process of managing and growing an Etsy shop by providing clear insights and practical suggestions. The interface is intuitive, so you can start using it right away without needing much explanation. Overall, it’s a great support for Etsy sellers who want to save time and make better decisions for their shop.

25 August 2025
Unprompted review
Rated 1 out of 5 stars

Painfully slow wasted time instead of saving it

Opted for the pro subscription and I couldn’t be more disappointed. Every feature I try is slow…painfully slow. Support just spews generic troubleshooting that denies the issue…it’s the bottlenecks in their tech stack. Gigabit internet and the same issue on Mac, PC and iPad. Was really hoping the promised features worked but I’m better off sticking with everbee. Going to take the 7-day refund option

23 August 2025
Unprompted review

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