Excellent small business with the best customer service. Phone calls and emails answered by the ladies themselves who can answer your questions. Orders posted the same day. Best quality fabrics a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I cannot recommend Always Knitting and Sewing enough I found them by chance during lockdown on their facebook lives. Since then I became a stitchi club member, I’ve purchased the last 2 years adv... See more
Company replied
Amazing small business selling mainly cotton fabrics and accessories. I subscribe to the monthly subscription boxes which contain a project to make along with a detailed video. I’ve learnt so many new... See more
Company replied
This company cares about its customers. It responds instantly to questions and fulfills orders promptly. They are always ready at the end of the phone or email to offer advice. Their stitch club is am... See more
Company details
- #35 of 181 best companies in Hobby shop
Written by the company
Always Knitting & Sewing, Online Shop; polycotton fabric, cotton fabric, fat quarters, fat quarter bundles, ribbon , buttons, bias bindling, fleece, lace,
Contact info
Ashfield Road 3, PR7 1LH, Chorley, United Kingdom
- 01257276513
- sales@alwaysknittingandsewing.co.uk
- alwaysknittingandsewing.co.uk
4.9
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Stitchi Sewing Shop
Hi Julie - thank you for your lovely 5* star review - I am delighted to hear that you love our haberdashery products. Kind regards. Donna x
Beautiful fabric
Beautiful fabric, packed to perfection and delivered the very next day.
Brilliant service many thanks.
24 February 2026
Reply from Stitchi Sewing Shop
Hi Eirlys - thank you for your wonderful 5* review - as a small family business this is very much appreciated. Kind regards. Donna x
I’m new to all this but found it easy…
I’m new to all this but found it easy to find what I was looking for and order
25 February 2026
Reply from Stitchi Sewing Shop
Hi June - Thank you for this lovely 5* review - we are delighted to hear that you found the website easy to use and if you require any further assistance please do contact me. Kind regards. Donna x
Alwaysfabulousandgorgeous
24 February 2026
Reply from Stitchi Sewing Shop
Hi Lynn - Thank you for taking the time to leave us this 5* review - it is very much appreciated. Kind regards. Donna x
Very satisfied
Very satisfied. Quality fabrics and excellent swift despatch. A delight to deal with.
24 February 2026
Reply from Stitchi Sewing Shop
Hi Dianne - thank you for the lovely 5* review - as a small, family business it really is very much appreciated. Kind regards
Donna x
Excellent service placed an order on…
Excellent service placed an order on Wednesday night was delivered on Friday. Would recommend.
20 February 2026
Unprompted review
Reply from Stitchi Sewing Shop
Hi Janice - I am delighted to hear that your order arrived promptly - any order placed Monday to Friday before 3pm is dispatched the same day by First Class Royal Mail. We look forward to seeing your projects. Kind regards. Donna x
Great quality arriving 2 days after ordering.
My order arrived within 2 days in perfect condition. Everything that I have ever bought from AKAS has been of the highest quality and has arrived promptly. They are a really amazing company.
28 January 2026
Reply from Stitchi Sewing Shop
Hi Judi - thank you so much for taking the time to leave us this wonderful review - it is very much appreciated. Kind regards. Donna x
Brilliant as a,ways
As always brilliant fabric and wonderful and quick service. I can thoroughly recommend Always Knitting and Sewing.
27 January 2026
Reply from Stitchi Sewing Shop
Hi Rosemarie - thank you for taking the time to leave us this lovely 5* review, it is very much appreciated. Thank you for your continued support. Kind regards.
Donna x
Excellent Service lovely shop always their to help
Excellent Service lovely shop always there to help
26 January 2026
Reply from Stitchi Sewing Shop
Hi Janet - thank you for this lovely 5* review - it is very much appreciated. As a valued member of our sewing community please do let me know if you need any assistance and I will be glad to help. Kind regards. Donna x
Reply from Stitchi Sewing Shop
Hi Sarah - thank you for taking the time to leave us such a lovely 5* review - we really appreciated you taking the time. Thank you for your amazing support and for being part of our sewing community. Kind regards. Donna x
Wowser!
Wow!
Amazing service.
Ordered in the afternoon & delivered the next day!
Speedily respond to any queries.
A great, friendly, approachable team who genuinely put their customers first.
29 January 2026
Reply from Stitchi Sewing Shop
Hi Karen - thank you for taking the time to leave us such a wonderful 5* review - it is very much appreciated. Thank you for being such a valued member of our sewing community. Kind regards.
Donna x
It's bast on line fabric shop and more.
It's so east shopping with the alway knitting andsewing . This sites easy to see what you want and what you didn't know you wanted. The fabric's are in all colours anyone can think of and they are so good quality. They have so meny notions for quilting, bag making and More. The staff are all lovely to talk to and very helpful. Worth a shop.
28 January 2026
Reply from Stitchi Sewing Shop
Hi Kathleen - thank you for your lovely 5* review - it is very much appreciated. I am delighted to hear that you find our website easy to navigate but remember you can always give us a call and speak to us personally if you need any help. Kind regards. Donna x
Reply from Stitchi Sewing Shop
Hi Laura - thank you for your lovely 5* review - we really appreciated you taking time to leave us this feedback. Kind regards. Donna x
Exceptional customer service
Fantastic customer service. Very responsive and helpful. Top quality fabrics and tutorials. All of the ladies are friendly and tutorials have good clear instructions. Lots of online live events too. One of the best companies I have dealt with. Congratulations to all the team and thanks for all your support
28 January 2026
Reply from Stitchi Sewing Shop
Hi Susan - thank you for your lovely 5* review - it is very much appreciated and I am delighted to hear that you are loving the Stitchi Club tutorials and the Facebook Lives. Kind regards. Donna x
Such a great family run business
Such a great family run business, always so friendly and helpful. Their stitchi club web site is packed full of ideas on what to make next, it’s certainly got my sewjo going again.
27 January 2026
Reply from Stitchi Sewing Shop
Hi Collette - thank you for your lovely 5* review - it is very much appreciated. I am delighted to hear that you are loving the Stitchi Sewing Club and that we helped you get your sewjo back - we look forward to seeing your projects. Kind regards. Donna x
Easy ordering
Easy ordering. Quick delivery and great choice of fabrics and accessories.
26 January 2026
Reply from Stitchi Sewing Shop
Hi Susan - thank you for your lovely 5* review - it is very much appreciated. I am delighted to hear that your order arrived quickly - any order placed before 3pm Monday to Friday is dispatched the same day by First Class Royal Mail. Kind regards. Donna x
Fantastic company
Fantastic company, great selection of fabrics and extremely helpful team of ladies if you need anything. Keep up the great work.
24 September 2025
Reply from Stitchi Sewing Shop
Hi Caroline - thank you for your lovely 5* review - its is very much appreciated. Kind regards. Donna x
Reply from Stitchi Sewing Shop
Thank you so much for this lovely review Irene - it is very much appreciated. Donna x
Customer service is excellent
Delivery was excellent came so fast. And my first box is stunning I'm looking forward to having a go
28 December 2025
Reply from Stitchi Sewing Shop
Thank you so much for this lovely review Mrs Nichols - I am delighted to hear that you are loving the Stitchi Boxes. Donna x
Christmas Break.
In spite of the break fof Christmas, fabric was posted quickly after break. Lovely envelope box full of gorgeous fabrics and cotton.
28 December 2025
Reply from Stitchi Sewing Shop
Thank you so much for the lovely review Julia - thank you for your patience whilst we were taking our annual Christmas break and I am delighted to hear that your order arrived quickly once we returned and that you loved the fabric. Donna x
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