AMA Waste Reviews 

2,506
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers had a great experience with this company. Customers frequently commend the efficient and professional service, noting prompt delivery and collection of skips. The staff and customer service teams are consistently praised for being helpful, friendly, and knowledgeable, often providing clear communication and understanding. However, some customers also noted issues with delivery and collection, including skips placed incorrectly or significant delays in removal. A few other people also felt that pricing was unclear, citing unexpected additional charges or finding cheaper alternatives elsewhere.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highlighting the efficiency, professionalism,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their efficiency, friendliness,... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising quick delivery and... See more

Price

Reviewers mention ambiguous feedback about price, with many customers finding the prices reasonable, good,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Efficient …would have been 5 stars but skip was placed with its edge on a neighbours drive rather than fully placed on ours

Rated 5 out of 5 stars

As a drylining company we use skips on a weekly basis. Sarah looks after us , she is always professional and very knowledgeable in her role. a great communicator let us know when skips are going out a... See more

Rated 5 out of 5 stars

Hi yeh. I rang up today about skip hire and I spoke to Ryan Dare I say. He sounded very much like Sean Connery. Extremely hearable tone. I was totally blown away by how helpful, sincere, fantasti... See more

Rated 5 out of 5 stars

AMA Waste are very helpful over the phone. Always courteous, friendly and professional. They have been very understanding when we do not fill the skip up in the recommended time frame. They have allow... See more


Company details

  1. #23 of 25 best companies in House clearance service

Written by the company

AMA offer a comprehensive range of waste services across the UK, and specialise in helping our customers to gain the on-site assistance that they need at a price they can afford. Our range of waste services encompasses a variety of different aspects, from skip hire to site clearance, whilst we can also supply muckaway services such as grab lorries and tipper lorries to help dispose. Whatever your budget and requirements, rest assured that AMA can provide a solution - supported by our network of depots across the UK and the expertise of our large, experienced team.


Contact info

4.1

Great

TrustScore 4 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(2,506)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with AMA Skip Hire. This company continually adds unreasonable and extortionate extra charges. We had to remove waste three times, yet they still charged us an additional £135, which is completely unfair and unjustified.

In my opinion, AMA Skip Hire is very dishonest in how they handle their pricing and charges.

I strongly advise anyone considering AMA Skip Hire to be very cautious and check all costs in writing before agreeing to anything.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Provides a prompt and very good service

Provides a prompt service.
I freqently call up for skip hire. You dont hang on the phone too long for an answer. The Associate always willing to provide me with the service on or the nearest date required. I will contact then again as and when I need more services provided by them.

26 August 2025
Rated 5 out of 5 stars

Helpful, professional and patient

AMA Waste are very helpful over the phone. Always courteous, friendly and professional. They have been very understanding when we do not fill the skip up in the recommended time frame. They have allowed us the extra time needed and been very understanding. We will continue to use and recommend them as a result of this. Thank you very much.

17 September 2025
Rated 5 out of 5 stars

As a drylining company we use skips on…

As a drylining company we use skips on a weekly basis. Sarah looks after us , she is always professional and very knowledgeable in her role. a great communicator let us know when skips are going out and being collected. have 100% faith that when asking for skips they will be delivered on time , no fuss, making it so straightforward. thanks for looking after us Sarah.

17 September 2025
Unprompted review
Rated 1 out of 5 stars

Delivered the smallest skip they…

Delivered the smallest skip they rented. (4 yard) when I asked for a medium skip, and explained i was removing 7 cubic metres of soil. I sent back the delivery and they told me they would charge me £100 for the 'failed' delivery. They refunded me only £150 from the £300 spent, basically pocketing the VAT which is tax fraud.

Omni recycling actually lrovide the skips, and ama waster just resell and chuck a extra mount on top and rip you off. Omni only charge £55 for a failed delivery. And dont always apply that if you re-book and have used them before.

28 August 2025

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