AMA Waste Reviews 

2,506
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers had a great experience with this company. Customers frequently highlight the efficient and prompt service, noting its ease and reliability. Many people praise the staff for being exceptionally helpful, friendly, and professional, often going above and beyond to assist. Reviewers appreciate the clear communication and positive interactions with team members, from initial contact to delivery. However, some customers noted occasional issues with delivery and collection, such as delays, incorrect skip placement, or uncollected skips. A few others also mentioned unclear pricing, unexpected charges for failed deliveries or cancellations, and difficulties with customer service communication.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its efficiency, professionalism, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their efficiency, friendliness, and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers reporting quick and on-time... See more

Price

Users describe ambiguous interactions with price, with many reviewers reporting reasonable or good prices and... See more

Customer service

Consumers find customer service experiences to be ambiguous, with many reporting positive interactions.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Skip Hire did not start smoothly due to issues with the transport department, however, Soukaina took ownership of the transport issue and went above and beyond to get delivery and collection exactly w... See more

Rated 4 out of 5 stars

Efficient …would have been 5 stars but skip was placed with its edge on a neighbours drive rather than fully placed on ours

Rated 5 out of 5 stars

As a drylining company we use skips on a weekly basis. Sarah looks after us , she is always professional and very knowledgeable in her role. a great communicator let us know when skips are going out a... See more


Company details

  1. #23 of 25 best companies in House clearance service

Written by the company

AMA offer a comprehensive range of waste services across the UK, and specialise in helping our customers to gain the on-site assistance that they need at a price they can afford. Our range of waste services encompasses a variety of different aspects, from skip hire to site clearance, whilst we can also supply muckaway services such as grab lorries and tipper lorries to help dispose. Whatever your budget and requirements, rest assured that AMA can provide a solution - supported by our network of depots across the UK and the expertise of our large, experienced team.


Contact info

4.1

Great

TrustScore 4 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(2,506)

73 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Skip hire firm presented at Wrong…

Skip hire firm presented at Wrong address despite me calling three times - wouldn’t have known if it wasn’t shown on invoice. Told this was amended, obviously wasn’t. To all future customers, search local skip firms, these work on commission. The company that turned up at new address was the company I had been using for years (in a different town where I used to live), I could have got the skip much cheaper and it would’ve turned up at correct address.

29 August 2025
Rated 1 out of 5 stars

AMA skip hire bad experience

AMA were chosen to supply a skip and were told in no uncertain terms that the neighbourhood was not a particularly desirable area with an element of people who would no doubt ransack or add to the contents
AMA understood this and agreed to collect the skip within 3days
However to date the skip remains in situ and is nightly scavenged by groups of people meaning we have to clean the area around the skip each morning which is proving to be stressful and time consuming
This is not the service we were expecting for the fee involved

27 August 2025
Rated 5 out of 5 stars

Fantastic service

Fantastic service, flexible convenient and efficient. Great communication and service from the office to the drivers.

26 August 2025
Rated 2 out of 5 stars

Customer service was lovely BUT!

Customer service was lovely, especially Lily. We were looking for a 2 yard skip for 24 hours. Lily tried her best but all Lily could do was a 4 yard which was alot more than I had budget for but I agreed as could do date I wanted. Although I only wanted for 24 hours (on a Wednesday) Lily said this wasn't possible and said but would try to collect on Friday if that wasn't possible it would be NO more than 3 to 4 days. After 6-7 days it had still not been collected, I rang and was told due to sickness and children going back to school they would try to collect by end of the week. At this point I did explain during one evening someone had dumped there stuff in there, so really wanted it gone, because we didnt really need a 4 yard people took advantage and fly tipped there stuff in there. So Still not collected and rang again on the Monday and was told it would maybe be today in the afternoon, it wasnt BUT finally picked up on Tuesday nearly 2 weeks after first delivered. Like I say service, delivery and collect was all good it was just we needed skip removed for other reasons and this was causing alot of disruption to our plans. If you have time and no rush great use AMA Waste. 👍

26 August 2025
Rated 4 out of 5 stars

Skip Hire did not start smoothly due to…

Skip Hire did not start smoothly due to issues with the transport department, however, Soukaina took ownership of the transport issue and went above and beyond to get delivery and collection exactly when required.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommend

Really nice guys, they squeezed us in to take away a load of our house waste. Did it for a really good price, swept up and even used their magnetic sweeper to make sure there were no nails left! Thoroughly recommend.

17 June 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look