Amber Jean Shop Reviews 

159
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly welcoming staff, noting how patient, kind, and understanding the entire team is throughout personal consultations. Consumers also emphasize the exceptional quality and remarkably natural look of the bespoke wigs, which truly help restore personal confidence. Some people also felt that taking that first step or visiting for a consultation could initially feel a bit daunting and nerve-wracking. A few customers additionally noted minor hurdles, such as figuring out proper head fittings from online purchases or dealing with specific adjustments like color matching and lace cutting.

What people talk about most

Product

People report overwhelmingly positive experiences with the product, expressing deep satisfaction and delight... See more

Staff

Customers report overwhelmingly positive experiences with staff, highlighting a welcoming, warm, and... See more

Service

Clients share positive opinions on service, highlighting care, understanding, and excellent assistance.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the wig construction and... See more

User experience

Consumers find user experience to be delightful, reporting that they never feel rushed or pressured during... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone was so welcoming. Amber had endless patience with me whilst deciding what style to choose. I was so enamoured I landed up purchasing two wigs! The big day came when I went to collect my... See more

Rated 5 out of 5 stars

From the minute I made contact with Amber Jean I felt welcomed and understood. The journey across London was very long but 100% worth it as I fell in love with the first wig I tried on and can’t wait... See more

Rated 5 out of 5 stars

My experience with Amber Jean was amazing. I felt so heard and understood and their wigs are beautiful, natural and modern. For my second piece i designed a bespoke wig and i was so impressed by how w... See more

Rated 5 out of 5 stars

Such an emotional and vulnerable moment and from start to finish, all the ladies have been wonderful. They make you feel so welcome as soon as you enter the shop. You don't feel rushed or pressured... See more


Company details

  1. #7 of 8 best companies in Wig shop

Written by the company

Express your every self with the hair you've always wanted.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

159 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(159)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent quality

Excellent quality , soo comfortable . Felt like I was wearing my own hair .
Amber was really efficient answering my queries before hand .
Highly recommend ☺️

6 August 2021
Amber Jean Shop logo

Reply from Amber Jean Shop

Hello Sara, so lovely to hear from you, we are so delighted that you love your Sugar piece! Thank you so much for the kind words! xx

Show reviews in all languages. (159 reviews)

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