amb Insurance Reviews 

303
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly staff, highlighting their helpfulness and dedication to providing excellent service. Many appreciate the efficient and responsive customer service, with team members always available to answer questions and provide clear advice. The company is also highly regarded for offering competitive prices and finding suitable coverage that precisely meets individual and business needs. Reviewers consistently highlight the team's deep knowledge, thoroughness, and commitment to understanding client requirements, making the process smooth and reassuring.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as efficient, professional, and... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

People report positive experiences with customer service, highlighting the team's professionalism,... See more

Price

Reviewers consistently express satisfaction with the pricing, often highlighting competitive and reasonable... See more

Response time

Users describe positive interactions with response times, frequently highlighting the speed and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

THE PERSONNEL FRIENDLY TOUCH I have been with the business since its inception and I was with Andrew its owner when he was with another insurers. His experienced friendly team ensure a client’s needs... See more

Company replied

Rated 5 out of 5 stars

The whole AMB team is always very impressive and thorough in how they conduct their due diligence. I would recommend AMB for insurance needs regardless of the complexity, in fact, the more complex t... See more

Company replied

Rated 5 out of 5 stars

We are an independent Engraving company and have recently placed our business insurance and small fleet policy with AMB. Our main point of contact has been Vanessa. We have found the service exce... See more

Company replied

Rated 5 out of 5 stars

We were recommended amb by a friend having had issues with our previous insurer. They took the time to get a full overview of our business and company structure to ensure we had all the cover we need... See more

Company replied


Company details

  1. #63 of 178 best companies in Insurance broker
  2. #13 of 39 best companies in Business insurance company
  3. #6 of 19 best companies in Commercial Insurance Company
  4. #37 of 230 best companies in Insurance agency
  5. #9 of 22 best companies in Landlord Insurance Company
  6. #5 of 14 best companies in Liability Insurance Company

Written by the company

We are amb. The Only Independent Chartered Insurance Broker in Staffordshire. Call us on 01782 740044 or email info@ambinsurance.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

303 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(303)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredible, couldn't wish for a better broker

We have worked with AMB as a company for many years now and they have never once failed us in any area of their services.

Their customer service, knowledge, attention to detail and promptness is unmatched. They are always striving for the most competitive quotes.

They always provide us with a full breakdown of cover and costs when providing quotes and prior to final purchase. Always more than happy to assist with any queries or amendments.

We have worked with Lesley and Jack on vehicle and business insurance for many years and we couldn't of wished for better insurance brokers for our companies needs, thank you all at AMB!

18 November 2024
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thank you so much for taking the time to leave such a wonderful review, your kind words will be passed on to Lesley, Jack and the rest of our team.

Rated 5 out of 5 stars

Brilliant service and after support

We have used AMB for numerous years, the service is brilliant not just at the point of sale but the continuous support there after.
They are very thorough and ensure you are insured for exactly what you need and spend the time to understand the business to do so.

6 November 2024
amb Insurance logo

Reply from amb Insurance

Thank you so much for taking the time to leave us such a great review!

Rated 5 out of 5 stars

Excellent service from the AMB team and…

Excellent service from the AMB team and Vanessa! They made the whole process very easy and hassle free. We received our quote within a day at a very competitive price. Thank you Vanessa!

31 October 2024
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thank you so much for taking the time to leave us a review. Your thanks will be passed on to Vanessa!

Rated 5 out of 5 stars

Thanks Jack!

Jack was very efficient, and thorough. Excellent result in achieving savings for us.

11 October 2024
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thank you for taking the time to leave your positive feedback for Jack.

Rated 5 out of 5 stars

Always very professional

Always very professional, timely and supportive. AmB have a great team always on hand to guide you through my annual renewal process.
Well done once more.
David Alcock

12 September 2024
amb Insurance logo

Reply from amb Insurance

Hi David, thank you so much for taking the time to leave your feedback.

Rated 5 out of 5 stars

Great customer service

Friendly efficient service provided by Alec. Would recommend amb for your insurance requirements.

4 September 2024
amb Insurance logo

Reply from amb Insurance

Thank you so much for taking the time to leave your feedback. Your kind words will be passed on to Alec.

Rated 5 out of 5 stars

Personal and detailed advice

Personal and detailed advice. Dawn answered all of my questions and made me feel secure about my choice of insurance

7 September 2024
amb Insurance logo

Reply from amb Insurance

Thank you for your five star review. Your positive feedback will be passed on to Dawn.

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly and reliable.

2 October 2024
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thank you for your positive feedback.

Rated 5 out of 5 stars

Vanessa and the team at AMB have been…

Vanessa and the team at AMB have been very helpful and efficient at quoting for our business insurance. They have provided a very friendly and informative way of listening to our needs and requirements.

30 September 2024
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thank you for your positive feedback. Your kind words will be passed on to Vanessa and the team.

Rated 5 out of 5 stars

We have used AMB for over 10 years now…

We have used AMB for over 10 years now and the service by Andrew and Lesley has been fantastic, offering us all of our insurance needs.

25 September 2024
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thank you for your five star review, Alec. It is our pleasure to have been your broker for over 10 years and we look forward to working with you for many years to come. Your kind words will be passed on to Andrew and Lesley.

Rated 5 out of 5 stars

Lesley and the team have supported our…

Lesley and the team have supported our business for a number of years with all of our policies. The service is always high end and very professional. We highly recommend the team at AMB insurance to anyone.

1 August 2024
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thank you for taking the time to leave your feedback. Your kind words will be passed on to Lesley and the team.

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