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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the products, citing issues with performance, frequent crashes, and unplayable games. The pricing was also a major concern, with many feeling that the cost did not align with the poor quality and user experience. Reviewers frequently reported problems with the software and app, describing them as buggy, unstable, and difficult to use. Some people also noted issues with bent pins on CPUs and motherboards, leading to damaged components. Conversely, a few other people also felt that the equipment was much better compared to competitors and that some games ran smoothly.

What people talk about most

Product

Customers had negative experiences with product quality and reliability. Many reviewers reported issues such... See more

Quality

Reviewers highlight ambiguous aspects of quality. Some customers report significant issues, such as bent CPU... See more

Price

Customers consistently express disappointment with pricing. Many reviewers feel they paid a lot of money for... See more

User experience

Users describe negative interactions with the user experience. Many report constant crashes, bugs, and... See more

Application

Reviewers express significant frustration with the app, citing constant crashes, bugs, and freezes. Many... See more

Reviews shaping this summary

Rated 2 out of 5 stars

If you like torture yourself then buy an amd graphics card if you change 1 thing in the settings you better have an youtube video on your phone that says how to fix ..., please saveup some more money... See more

Rated 1 out of 5 stars

AMD is an evil company and they sent their young team to jump me after I voiced my personal opinions on the company. I have been jumped multiple times now by said AMD young team and I will not be wast... See more

Rated 1 out of 5 stars

If you are thinking about choosing NVIDIA or AMD - don't. I never had trouble with NVIDIA products and recently I decided to try AMD and bought RX 7900 XTX. For the price of it I expected a smooth and... See more

Rated 1 out of 5 stars

Absolute trash... My experience with amd in work and gaming was doomed when I bought it. Whenever there is an update for adrenaline (driver) the driver will delete itself if I start up the pc or just... See more


Company details

  1. Computer Shop
  2. Computer Accessories Shop
  3. Computer & Accessories store
  4. Computer Hardware Company
  5. Software company

Information provided by various external sources

Explore a wide range of innovative next generation computing processors, graphics, and Immersive VR solutions by Advanced Micro Devices (AMD). Visit AMD.com now!


Contact info

  • AMD Place 1, 94085, Sunnyvale, United States

  • amd.com

1.7

Bad

TrustScore 1.5 out of 5

268 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad experience with ongoing warranty return

I am extremely unsatisfied with my current, ongoing RMA experience. I have purchased a 7800x3D back in March of this year. Everything worked fine until July when my PC just turned off dead. After some debug I have narrowed the issue down to either my CPU or motherboard. Since I have never had issues with my CPUs before, I have suspected the issue is with the motherboard. I sent the unit back under RMA and received a brand new motherboard within 2 weeks. (Thanks to ASUS for that)

However, I still faced the same issue as before. I have decided to return my CPU which was purchased from a vendor in Germany. (I am from Ireland btw.)
After some debug steps they suggested, finally I have been issued an RMA form and my CPU has shipped back to them at the beginning of August. Now its 2 months and I still have no information about the RMA. I have been asking for updates, but they say this is all with the manufacturer (AMD) and they ask for my patience.

1 October 2024
Unprompted review
Rated 1 out of 5 stars

You're AMD software application is…

You're AMD software application is terrible, I cannot change my GPU settings because the application never displays. This, issues been around for awhile now and yet you still have done nothing to fix this. Please stop wasting people's time and money!

18 August 2024
Unprompted review
Rated 5 out of 5 stars

AMD a company to be relied on .

Ive been building PCs since 1998 and have always used AMD processors . I have never had 1 fail me up until this month . From me first making a RMA on Friday , posted on Saturday i got the replacement CPU 6 days later . Posted from the UK to Holland and the new CPU Holland to UK .
That is unbelievable service , i wish a lot more companies operated as efficiently !
And a big thumbs up to DHL for being the courier service .

26 July 2024
Unprompted review
Rated 1 out of 5 stars

Frustrating Experience with AMD GPU Drivers on Linux

I’ve been struggling with installing AMD GPU drivers on Linux, and it’s been a consistent issue for years. Despite the long history, AMD has not managed to provide reliable, up-to-date drivers for Linux systems. The installation process is riddled with errors, and there is a severe lack of official support.

Instead of getting proper assistance, users are left to navigate community forums, which are filled with numerous unresolved problems, especially for various Ubuntu versions. This makes the whole experience incredibly frustrating and time-consuming.

I cannot recommend AMD GPUs for anyone using Linux due to these persistent driver issues.

22 June 2024
Unprompted review
Rated 5 out of 5 stars

AMD has only gotten better with time

I've owned the R9 290, RX 460, RX 550, RX 590, 6700xt, and 7800xt. Never had major issues on new AMD products, every software bug I've complained about has been ironed out through driver updates, the only issue that ever really bugged me was flickering on the 500 series.

But that pails in comparison to problems with the Nvidia control panel. Their drivers were so bloated, with each subsequent update, stutters would constantly get worse. Mind you I started from the GT-210, then 510, GTX 760, 680, r9 290, 980, rx 460, rx 590, 1070ti, then 1080ti before I gave up on Nvidia. Now I've an all AMD build and it has 0 problems. Even my buddies and brother went full AMD and haven't had a problem.

My only recommendation is to locally buy your cards. AMD is notoriously bad with their returns, if you live overseas. Support has noticeably bad English translating and might misunderstand you. Not to mention the wait times haha.

30 April 2024
Unprompted review
Rated 1 out of 5 stars

You cannot get ahold of someone who can…

You cannot get ahold of someone who can help.

Tried online forms, emails, instagram, facebook and twitter.

The online form on their website either doesnt work or you get no answer.
Cant be real i have to find and ask other customers for support for your own product???

5 May 2024
Unprompted review
Rated 1 out of 5 stars

Super laggy and crashes all the time

As soon as I startup my PC, everything starts lagging and crashing and everything. I can’t even open an application without it freezing my entire system. What is wrong AMD Graphics and AMD Radeon. It’s a complete waste of money. Intel is so much better

2 December 2023
Unprompted review
Rated 3 out of 5 stars

They certainly lag behind their…

They certainly lag behind their competitors, because my friend has bought their processor, he had a good graphical chip and the whole setup was good too, but the FPS drawdowns were severe. Know why? Cause their processor throttled.
Of course he had to get the processor back and exchange it on a new model. Afaik, the problem was solved, but unpleasant experience remains.
They are good actually, they create good solutions for gamers, but this situation...

25 November 2023
Unprompted review
Rated 1 out of 5 stars

I used since many years AMD Boards on 3…

I used since many years AMD Boards on 3 different Pcs. Today and thats not new, the Grafikdriver AMD Ryzen 7 5700G fail nonstop with bluescreen of death. If i delete the driver in the drivermanager from Windows not any bluescreen of death. But Microsoft install me, by open Internetconnection always a new driver from AMD and after it it crash again. Seems Amd get a sh.. on his customers and Microsoft dont test the Grafik what they install us automaticly, but over 250 Euro was for us a lot of money for a integratet Grafik in a 16 Kernel Prozessor with 32 GB of Ram. It get me even Bluescreen of death if the Nvidia was the active grafik in the Bios of MSI. I get this BSOD since over 10 Years with 3 different pcs and 3 different grafikdrivers nonstop. In between was good periods for 3 or 4 weeks and then crashes again. One of this was an AMD Radeon 3000 HD in Windows 10 bought 2019 from Conrad Elektronic through not supported grafikdriver after a view month and standarddriver from Microsoft, 2010 - 2019 a Laptop Satellite from Toshiba L875D with an AMD Radeon 7610M always many crashes trough the years and only trouble, but now i must finish since many years Papers for the Lawyer and i cant do that, because i must set up and install always the Pc new. So i think its not my fault that i can not finish my work because your AMD crash service is malwareinfected and let my pc always crash down. You pay the bill not i. But one thing i can say, It was my last motherboard with AMD. The next board will be an Intelboard. My actual Board is an MSI MPG B550 Gaming plus. I can be lucky that i have an additional Nvidia 1050ti in my PCI Expressslot since 2020 so i can test if its your driver, because i have then an additional Nvidia-Grafik who dont do trouble. But your AMD Adrenalin driver do always big troubles since many years. And now i dont have find at the moment not any Adrenalindriver to download for my board only Chipsetdriver not more. And it was not a fault Biosentry or a fault RAMentry in the Bios it was clear your driver, if i reinstall it to microsoftbasicdriver everything works well but i can not work with a too small displayresolution on my desktop. All of them was set to the correct programresolution as the beforedriver who work for a view weeks and not overclocked. I think AMD did the crashes for AMD Boards with KI AMD Crash service to hope that the user get mad and buy an big expensive PCIExpress Grafik from AMD. I dont trust you anymore and it was definitly my last AMD Board. It is good that i collect crashvideos on my PC from Handy outside from the PC for the Lawyer that he belive me. I stand since 2010 in the dirt with not working AMD Grafikdriver.

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Gear for geeks.

AMD processors are for the geeks. You have to install them into your motherboard differently from the Intel. They require way better cooling options. But in the end they offer a great value for money if you think about it.
Plus none of my several AMD processors brought me troubles whatsoever.

14 October 2023
Unprompted review
Rated 5 out of 5 stars

AMD is Bae

I have been using AMD for more than 5 years and I even have their new gen processor AM5 based one, IDK why people are blaming it lol. Intel did you paid them?

11 September 2023
Unprompted review
Rated 3 out of 5 stars

Bought amd 6650 xt graphic card with 2…

Bought amd 6650 xt graphic card with 2 rewarded games times ago. Card works good and one of the rewarded games is working great, the other game (Dead Island) released 5 months later and does nor work at all with the card i purchased. Wrote 6 times to the game support did not solve it. Wrote AMD rewards to tell that it is not all right one promised game is unusable, answer was "it is not our concern.. Solve it with others". So if you buy an AMD, do not get cheated by any free games or software, just check if they are released and stable before buying..

5 July 2023
Unprompted review
Rated 1 out of 5 stars

Unacceptable Obsolescence of AMD Ryzen Threadripper Processor

Dear AMD,

I write to express my profound dissatisfaction with the current state of affairs surrounding the High end AMD Ryzen Threadripper 1950X processor. Having acquired this processor at a significant cost exceeding 1000 euros merely six years ago, I find it completely unacceptable that it is now deemed incompatible with Windows 11. Such a level of obsolescence is unequivocally unacceptable, especially given prevailing legislative frameworks.

I would like to draw your attention to relevant European laws regarding reasonable driver updates. Pursuant to the European Union Directive 1999/44/EC, Article 5(1), it is clearly stipulated that "the seller shall deliver goods to the consumer which are in conformity with the contract of sale." Furthermore, Article 5(2) affirms that "the goods shall be presumed to be in conformity with the contract if they [...] are fit for the purposes for which goods of the same type are normally used."

As a consumer, I have the reasonable expectation that a product of this nature would receive ongoing driver updates to maintain compatibility with modern operating systems. The current lack of support for Windows 11 represents a clear violation of these legislative provisions and highlights a disregard for consumer rights.

I demand that you take immediate action to rectify this situation in accordance with European consumer protection laws. It is incumbent upon AMD to fulfill its obligation to provide reasonable and timely driver updates for its products, ensuring their continued functionality and compatibility.

I expect a prompt response outlining the steps AMD will undertake to address this issue and provide a satisfactory resolution. Failure to do so will leave me no choice but to pursue further legal avenues to safeguard my rights as a consumer.

Cordially,

5 June 2023
Unprompted review

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