American Giant Reviews 1,418

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 217 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, highlighting the superior fabric, design, and construction. Many appreciate that the items are made in the USA, emphasizing their durability and comfort, with some noting that their clothing has lasted for many years without losing shape or color. The ordering process is generally described as easy and efficient. However, some people were dissatisfied with the delivery service, experiencing long delays, incorrect deliveries, or packages being left in unsecured locations. There were also occasional concerns about quality control, with a few customers reporting issues like broken zippers, fading fabrics, or items arriving with signs of prior use. Additionally, some reviewers found the pricing to be high, especially when combined with issues like sizing discrepancies or items going on sale shortly after purchase.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the thickness, durability, and... See more

Quality

Users describe positive interactions with quality, highlighting the excellent construction, soft and sturdy... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised quick and... See more

Price

Customers consistently note ambiguous experiences with price. While some reviewers feel the high quality,... See more

Order

People report positive experiences with order. Many customers praise the ease of ordering and fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

High quality clothing made by USA employees, easy returns, soft and sturdy fabrics, good sale prices, rewards program pays off quickly, good customer service, military discounts. One request: more fla... See more

Rated 5 out of 5 stars

Aside from the superior quality, construction, and color--Green Moss--a given with American Giant clothing, the fit was so perfect, so comfortable, yet streamlined. The absence of a waist drawstri... See more

Rated 5 out of 5 stars

Received today Aug 01. Products are all great, fabric, design and quality, all wonderful. Easy to order, and updated are available, again wonderful. Shipping is tough, living in Hawai’i. Actually afte... See more

Rated 5 out of 5 stars

I’ve purchased nine American Giant hoodies in multiple styles and colors, and the consistency is unmatched. Heavyweight fabric, excellent construction, and a fit that holds its shape wash after wash... See more


Company details

  1. Clothing Shop

Written by the company

​American Giant, founded in 2012 by Bayard Winthrop in San Francisco, has garnered acclaim for its commitment to producing high-quality, durable clothing entirely within the United States. By selling directly to consumers through its website, the company ensures exceptional craftsmanship in its products, such as the widely praised hooded sweatshirt, which has been lauded as "the greatest hoodie ever made." American Giant's dedication to revitalizing U.S. apparel manufacturing has been recognized by Fast Company, naming it one of the 50 Most Innovative Companies. This approach not only delivers superior products but also supports local industries and communities.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The quality of the hoodie I purchased…

The quality of the hoodie I purchased is excellent. The thickness of the material is what I expect in a hoodie. Please do not change the density of the material. Although it is expensive, I don't mind paying for a good product. BTW this is my second hoodie I've purchased.

17 April 2026
Rated 5 out of 5 stars

High quality clothing made in USA

High quality clothing made by USA employees, easy returns, soft and sturdy fabrics, good sale prices, rewards program pays off quickly, good customer service, military discounts. One request: more flattering styling for womens clothing, such as curved hemlines on shorts, skirts and tees. Also let us know if pants have a straight cut or rounded hips. Main reason I return pants is tight waist and baggy hips. I need straight cut pants.

17 April 2026
Rated 3 out of 5 stars

Currently a big nope for me.

I really did love American Giant sweatpants. But they changed them for Women. Now they’re thicker, have a much higher thick, more elastic waist, and are the most unflattering women’s sweatpants I’ve ever worn. I’m not a large person. I’m medium. But I look like I’m wearing a giant black balloon. Not a good look. I’m so sorry they changed this style.

25 September 2025
Rated 3 out of 5 stars

Good customer service, but the product quality just isn’t there for me.

I wanted to like American Giant given their reputation and “Made in the USA” focus, but my experience didn’t quite match the price point.

Both of the hoodies I ordered developed noticeable pilling and fraying along the seams fairly quickly. The stitching also wasn’t as clean as I expected for a premium product. Honestly, I own hoodies from Lululemon, Vuori, and even Hanes that feel better, fit better, and have held up better over time—at a lower price.

To their credit, customer service was responsive and did offer me 50% off another hoodie. I appreciated the gesture, but even at that discount, I didn’t feel the quality justified the cost, so I passed.

I really like the idea of supporting U.S.-made products, but that alone doesn’t guarantee better quality—and in this case, it didn’t meet expectations for the price.

Overall: good customer service, but the product quality just isn’t there for me.

10 January 2026
Unprompted review
Rated 1 out of 5 stars

Purchased zip up sweatshirt on 11/17/25…

Purchased zip up sweatshirt on 11/17/25 and wore it no more than 4 times, washed twice, as of 1/26/26 zipper has broken already.
Contacted customer service and they wont replace item .
Would not reorder from them, quality is not good and fabrics fade within 1 to 2 washes.
Beware of quality control issues.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

excellent

The clothing is excellent and they stand by the quality. If someone is flawed and frays apart, they replace it.

18 January 2026
Rated 5 out of 5 stars

Fits slim and well-made

Fits slim and well-made, with excellent stain resistance (survived a soup spill!). The return for a size swap was smooth and quick. Super satisfied; this feels like a jacket I’ll keep forever.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Nine American Giant Hoodies. Zero Regrets

I’ve purchased nine American Giant hoodies in multiple styles and colors, and the consistency is unmatched. Heavyweight fabric, excellent construction, and a fit that holds its shape wash after wash—these hoodies are clearly built to last. No pilling, no stretching out, no shortcuts.
Every style feels intentional, the colors stay rich, and the comfort is real. Add in their commitment to American manufacturing and transparent sourcing, and the value becomes obvious.
Nine hoodies. Zero regrets. Q.E.D.

27 September 2025
Rated 1 out of 5 stars

Inventory discrepancies?

Said it shipped. After it didnt arrive, I asked what happened and found out the item wasn't available. This was the second order. The first order, the same thing happened, but they caught it, contacted me, and offered a 20% discount.

18 December 2025

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