American Auto Shipping Reviews 23

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Big shout out to American Auto Shipping! The customer service team is amazing. I had my car shipped to me with no hassle at all , very professional company. My experience with this service was great ,... See more

Rated 5 out of 5 stars

FANTASTIC, HONEST, RELIABLE & FAIR. JUST WHAT YOU WANT IN A SHIPPER WHO HAS YOUR VALUABLES. YOU GET A GUARANTEED PRICE, EXPEDITES AVAILABLE AND IF THEY ARE NOT THERE EXACTLY WHEN THEY SAY THEY WI... See more

Rated 1 out of 5 stars

THEY ARE FRAUSER BE AWARE. I AM A TRANSPORTER, PICKED & DELIVER A CAR FOR THEM WAITED FOR ALMOST A MONTH FOR PAYMENT. THEY THEN CANCELED THE ORDER AND PUT IT IN ARCHIVE. WHEN I NOW STARTED TO ASK ABOU... See more

Rated 5 out of 5 stars

Exceeded expectations. The customer associate (Rachel) worked very efficiently to meet my needs and, at the end, the effort paid back. The car was shipped and delivered as planned, no issues at all an... See more

Company details

Information provided by various external sources

We have been helping people ship their cars since 1999. Use our online form to get a free, instant price quote today!


Contact info

3.9

Great

TrustScore 4 out of 5

23 reviews

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Rated 5 out of 5 stars

I am very happy to deal with American…

I am very happy to deal with American Auto Shipping. Their service made me very satisfied. I received my car on the exact date specified, and they made me aware of all the details of the job, which made me very comfortable. Thank you to the entire staff. I truly offer you all my respect and gratitude for this professionalism and precision. I also highly recommend dealing with American Auto Shipping with full confidence.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service, No Surprises
American Auto Shipping delivered exactly what they promised — clear communication, on-time pickup and delivery, and no hidden fees. My car arrived safely, and the price I was quoted was the price I paid. Would use them again.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

I honestly didn’t know what to expect…

I honestly didn’t know what to expect since this was my first time shipping a car but American Auto Shipping made the whole process smooth and stress free. From the first call their team was super professional and answered all my questions clearly. My car was picked up right on schedule and arrived in perfect condition. It’s rare to find a company that delivers exactly what they promise but these folks did. I’ll definitely use them again if I need to ship a vehicle in the future.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

Top notch


American Auto Shipping made the whole process so easy and worry-free! Their team was incredibly professional and kept in constant contact, so I always knew what was happening. My vehicle arrived on time and in perfect condition, just as promised. I really appreciated how transparent and organized they were from beginning to end. I would definitely use them again and highly recommend their services!

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Better than Expected

Big shout out to American Auto Shipping! The customer service team is amazing. I had my car shipped to me with no hassle at all , very professional company. My experience with this service was great , and so was the price. Thank you again American Auto Shipping, will definitely be using again in the future .

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Having a car shipped from one country…

Having a car shipped from one country to the next can be stressful. I was worried the entire time and thought for sure my car would end up lost at sea. American Auto gave me peace and for a great price! If I ever decide to go back to America and need my car, I have their number saved!

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

This was my first experience with American Auto Shipping and with never having to utilize this type of service before i was nervous but the service was great! They were thorough and informative and i felt more than confident in the process! Thank you!

4 April 2025
Unprompted review
Rated 5 out of 5 stars

totally exceeded my expectations


totally exceeded my expectations. They were super informative with everything they did to my car. The cost of it was very nice and I was able to see the whole breakdown of the cost, which was super nice and helpful! All the workers attitudes were super positive, and I even got my car back a day earlier than expected!

21 April 2025
Unprompted review
Rated 5 out of 5 stars

5 stars most definitely.

I recently used American Auto Shipping to transport my vehicle across the country, and I couldn't be more impressed with the experience. From the moment I requested a quote, their team was professional, responsive, and transparent about the entire process. The booking was easy, and I appreciated the frequent communication updates they kept me in the loop every step of the way. The carrier arrived on time for pickup and delivered my car ahead of schedule without a single scratch. And I meticulously inspected it. The driver was courteous and clearly experienced, which gave me peace of mind. What really stood out was how hassle free the whole experience was they took the stress out of shipping my vehicle. If you're looking for a reliable, honest, and efficient auto shipping company, I highly recommend American Auto Shipping. I’ll definitely use them again if the need arises.

10 April 2025
Unprompted review
Rated 1 out of 5 stars

Extremely bad experience

Extremely bad experience. The agreed upon cost for transferring my vehicle was 779 out of which 480 dollars was on delivery. My friend picked up the vehicle at the destination and the truck driver charged him 800 dollars instead of the 480 and refused to give the car to him. My friend asked him for a receipt and he refused to give it and said the company will give it. My friend gave the money. I called the company and asked them to give me an updated receipt so that I could ask for reimbursement from my company since they were paying for moving. They said the driver was not supposed to charge extra. After months of sending back and forth emails, I wrote to BBB. And they tried to rectify the problem. But the company started gaslighting me. All I wanted was an updated receipt and till date they have not provided that to me. It’s been more than 6 months. I am never doing business with them and strongly recommend against it for whoever is remotely even considering this company. There are so many other better auto shipping companies with better customer service at a reasonable rate, who do not swindle you like this. Also to mention, the car reached its destination much after the promised date with no updates at all. Not worth it. RUN THE OTHER WAY!

19 July 2024
Unprompted review
Rated 1 out of 5 stars

Extremely Bad & Slow Service

Extremely Bad & Slow Service. Not Recommended.

My Car pickup date was 28th Nov 2024. Today is 9th Dec 2024. It has been passed 11 days, today is the 12th day, they haven't picked up my car yet from the pick up residence. I paid the full amount on 24th November. It is extremely disappointing and it reflects their inefficiency, poor service & quality. Should Never take service from them.

28 November 2024
Unprompted review
Rated 1 out of 5 stars

I had booked my vehicle shipping with…

I had booked my vehicle shipping with American auto shipping more than 2 weeks before my pick up date 10/4 . However, it was delay but no one called me. I had called them, they said the pick up date will be from 10/7-10/10 . They said if i want to pick up earlier i need to pay more $100-$300. I feel like they tried to make customer pay more since i had been waiting about 3 week. One of customer service guy said that because i did not understand in english. I feel discrimination because my language is second language

6 October 2024
Unprompted review
Rated 1 out of 5 stars

Poor customer service

They were quick to send me the terms and conditions, and after sending a photo of my id and card used for payment (with everything but the name blacked out) they cancelled my order. I emailed them asking what the purpose of this was and have not received a response. What a waste of time.

11 September 2024
Unprompted review
Rated 1 out of 5 stars

This is the worst company ever!

This is the worst company I've ever had to deal with, ever. Once they had my money, there was NO communication or coordination from them. Nothing. I just sat there waiting. They don't answer the phone so you leave a voice mail which they will respond to 6 or 8 hours later. Email responses from dispatch were absolutely no help. Terrible company to deal with. Go elsewhere for auto shipping services.

26 February 2024
Unprompted review
Rated 1 out of 5 stars

THEY ARE FRAUSER BE AWARE

THEY ARE FRAUSER BE AWARE. I AM A TRANSPORTER, PICKED & DELIVER A CAR FOR THEM WAITED FOR ALMOST A MONTH FOR PAYMENT. THEY THEN CANCELED THE ORDER AND PUT IT IN ARCHIVE. WHEN I NOW STARTED TO ASK ABOUT PAYMENT THEY HAVE THE AUDACITY TO SAY SOME PEOPLE ARE OWNING THEM OVER MILLION & THEY CAN ONLY PAY ME MY MONEY IF THEY COLLECT THEIR MILLIONS FROM PEOPLE THAT OWN THEM. THIEVES & FRAUSER EVERYWHERE RIPPING PEOPLE THAT ARE TRYING TO BE LEGIT & PROVIDE FOR THEIR FAMILY OFF.

8 February 2024
Unprompted review

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