Corey in client care did a fantastic job in helping my claim get partially covered. Always call after the initial decision on a claim.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Rep was well versed in the offering and answered question well.
I received a text message from the company that my policy would be terminated if I didn't call. I called the number provided and spoke with Sal. He explained the situation that the last auto paymen... See more
I completed my inquiry online. A representative called me back instantly. I did get several calls back to back, but I ended up working with Joseph. He did a very good job explaining everything about t... See more
Company details
Written by the company
Buying a car is one of the biggest investments you'll make—so protecting that investment is just as important as the purchase itself. A customized service contract offers peace of mind by shielding you from the high cost of unexpected repairs. With auto repair expenses steadily rising, having the right coverage can make a significant difference for your wallet. At American Dream Warranty, we're here to help you find the right contract to keep you covered and confident on the road. Our plans are tailored to fit your vehicle, your driving habits, and your budget—giving you control and flexibility. Whether it’s unforeseen engine trouble, electrical issues, or transmission repairs, we’ve got you covered. Let us take the stress out of car ownership so you can focus on enjoying the drive.
Contact info
300 McGae Dr (FL 2), 08837, Edison , United States
- (800) 349 3027
- americandreamautoprotect.com
4.2
Great
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor Customer Service
Poor Customer Service, Difficult to file Claim. Rude staff each time I have called, long hold times. Make it very hard to file claim. I would never use this company again.
4 February 2026
Unprompted review
Reply from American Dream Warranty (American Dream Auto Protect, Inc.)
We’re truly sorry to hear about your experience and appreciate you bringing it to our attention. Your feedback matters, and we’d like the opportunity to make things right.
Please reach out to our Resolution Manager directly at RM@AmericanDreamAutoProtect.com so we can look into your concerns and work toward a resolution. We are committed to providing quality service and would like the chance to improve your experience.
Thank you,
The American Dream Auto Protect Team
If you do business with this company…
If you do business with this company you WILL regret it!!!! They put you on hold for hours, juggle you through several different people & have a smug attitude. They are also one of the more expensive companys. It took me 3 days to cancel my account with them.
30 January 2026
Unprompted review
Reply from American Dream Warranty (American Dream Auto Protect, Inc.)
We’re truly sorry to hear about your experience and appreciate you bringing it to our attention. Your feedback matters, and we’d like the opportunity to make things right.
Please reach out to our Resolution Manager directly at RM@AmericanDreamAutoProtect.com so we can look into your concerns and work toward a resolution. We are committed to providing quality service and would like the chance to improve your experience.
Thank you,
The American Dream Auto Protect Team
Sal was great and answerclaim. To Sal d my questions…
Sal was great and answered my questions and is helping me expedite my claim.
4 February 2026
Unprompted review
Company gave me a great rate with best…
Company gave me a great rate with best coverage..
4 February 2026
Unprompted review
Spoke to Sal he was very helpful and…
Spoke to Sal he was very helpful and made me feel really comfortable I feel good getting help from someone who knows what they’re talking about
From Mario.
4 February 2026
Unprompted review
Claim not paid! Scam Company
Review should be less than one star. I found them online while shopping for a warranty. I compared them with Endurance who I’ve had before. I decided on American Dream. Yes on the initial call the customer service is on point. Purchased the warranty in August 2025. Mid- December my locks on my 2016 QX50 started malfunctioning. Making the lock and unlock sound, unable to lock or unlock the door from the passenger side etc. My dealership reset and changed the battery in my key fob. I took it back because the matter wasn’t resolved. They found what they thought was the problem. I advised I have a warranty. I told him American Dream he said I’ve never heard of them. He called to file the claim, emailed the docs on Friday 01/23. I received an email that following Tuesday or so saying docs not received and the dealership was emailed as well. In the meantime I started researching reviews for this company and they were all horrible based on paying a claim.
The emailing the docs went on back and forth till Thursday 1/29.I spoke with Jennifer she said the docs were received and I should receive an email in 48-72 hours. On Monday I called spoke with Sai who indicated a response will be received by 2/3.
Also I emailed my concerns and complaint to the email I found reading the reviews to the Resolution Manager, no response.
As expected the claim was denied stating I filed on an issue that had been previously worked on. That is not true. I’ve never had this issue or many with my Infiniti.This company is a scam. The reviews I read stated the very thing they said to me. A lie!!! Refusing to pay claims. I know claims processes. I paid claims for a 500 company. I understand consequential damages. This was not such. There’s a mechanical issue that was supposed to be covered. Then yall lie and make up something to deny it. Yes I angry as hell. I want the warranty canceled and a refund on all premiums paid since August. Yall can effectively take the payment but not pay a claim. Send me my money and cancel this policy.
Sylvia Carter you got my email look it up!!!!
****Update: Email was sent to Resolution manager email when this review was made. So acting a lie again.
2 February 2026
Unprompted review
Reply from American Dream Warranty (American Dream Auto Protect, Inc.)
We’re truly sorry to hear about your experience and appreciate you bringing it to our attention. Your feedback matters, and we’d like the opportunity to make things right.
Please reach out to our Resolution Manager directly at RM@AmericanDreamAutoProtect.com so we can look into your concerns and work toward a resolution. We are committed to providing quality service and would like the chance to improve your experience.
Thank you,
The American Dream Auto Protect Team
Sal was very helpful with my ADAP info.
Sal was very helpful with my ADAP info.
3 February 2026
Unprompted review
Spoke with Sal
Sal was extremely helpful in clarifying an issue with my account expeditiously.
2 February 2026
Unprompted review
Spoke with SAL
He was good with walking me through how to make a claim
2 February 2026
Unprompted review
Sal was awesome
2 February 2026
Unprompted review
Spoke with Sal
Service is excellent No waiting time l would recommend anyone to do business with American auto Protect.Sal the agent is knowledgeable.
2 February 2026
Unprompted review
Great fast and easy service from Sal
2 February 2026
Unprompted review
Spoke with Sal good customer service…
Spoke with Sal good customer service and very patient.
2 February 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.