American Financing Reviews 

1,329
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

I wish I could give them a zero rating. I tried this company out and I regret to say I wish I would go a different route. There is a major issue that was overlooked and my family is paying the price... See more

Rated 1 out of 5 stars

I've been waiting for answers for literally months. I guess american financing does not want to do business with me. That's okay but I wish they'd let me know. I had to deal with the death in the fami... See more

Rated 5 out of 5 stars

We’ve worked with American Financing twice now, and both experiences were great. Most recently we worked with Craig, who helped us refinance. Craig is extremely knowledgeable and was a joy to work wit... See more

Rated 5 out of 5 stars

American Financing was great to work with on our mortgage they are professional and have great customer service.David Smith is one of their best advisors.

Company details

  1. Mortgage broker
  2. Financial advisor

Written by the company

Home Purchase Mortgage Refinance VA Home Loans Schedule Appointment


Contact info

3.1

Average

TrustScore 3 out of 5

1k reviews

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No recent history of asking for reviews

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3.1

All reviews

(1,329)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Best loan experience ever

I originally heard about American Financing through an ad on one of my favorite online radio shows. I needed to tap into my home equity in order to start up a new home-based business, and Senior Mortgage Consultant David Smith was my first contact.

Dave is, by far, the easiest, most positive and helpful financial agent I’ve ever encountered in my 35+ years as a property and home owner. His experience in the industry is comprehensive, but he’s also aware of the market in its larger context, as evidenced through numerous, enjoyable conversational calls. He's easy to contact and returns emails and calls.

A few hitches (typical) arose during the process that made me anxious and fearful of failure, but Dave’s expertise and experience provided simple solutions that were easy to accomplish, and the loan went through smoothly and quickly. It was the easiest, most comfortable and affordable loan process I've ever been through. This is a really good company. The few other staff I spoke with there were also kind, courteous, and patient. This may be the best company of its kind in the country. I definitely think so.

23 September 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding ethics and values!!

To Whom It May Concern:
I want to take time to commend and thank the members of the American Financing team to include Sr Mortgage Consultant, David Smith; Processor, Eileen Henderson; Sr Customer Service Representative, Michelle Caruso; and Notary, Wendy Sawyer. There were others who assisted in answering phones and directing messages. I do not recall their names. Please thank them all.
Cara and I were thrilled to reduce our interest rate and take advantage of the equity in our home to reduce our debt load. American Financing’s process was simple, smooth, and processed professionally and courteously by all concerned. David kept us well informed and was quick to respond to questions and concerns, finding the best ways to work the process and the numbers on our behalf, and for our benefit. Never did I ever feel as though American Financing was trying to take advantage of us, nor did I ever feel that they were working primarily for the company.
I was directed to American Financing by an ad on the Candice Owens podcast. I was thrilled to learn that there was a mortgage company with integrity and with values that reflected my own. I’ll be recommending American Financing to all our friends, family and co-workers.
Thanks, again, to the entire American Financing Team for the financial freedom they’ve provided my wife and I. May God bless and honor you all with grace and favor, strength and honor, peace and joy in the Holy Spirit of Jesus the Christ.

Sincerely,
AJ and Cara Heinrich

31 August 2024
Unprompted review
Rated 5 out of 5 stars

Very professional from my first…

Very professional from my first internet contact until closing at my house about 15 days later. Listened to my financial needs and the purpose of my refinance and delivered as promised. I would recommend David Smith and American Financing to anyone that needs a reboot of their personal finances.

22 June 2024
Unprompted review
Rated 5 out of 5 stars

Securing meaningful and important…

Securing meaningful and important financing through American Financing with Senior Mortgage Consultant David Smith was such a streamlined, straightforward, and pleasant experience. My questions were all answered promptly and completely. The level of communication was fantastic. I highly recommend this company and will certainly use them again if I have the chance without question.

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Katy and Cassie are the best!

I worked with Katy Morris on my mortgage after I ran into issues with NVR, PenFed and SECU of Maryland. I have nothing negative to say about any of them or their requirements BUT American Financing Corporation can accommodate anyone looking for a mortgage. Katy and Cassie are extremely responsive. They kept me on track, provided updates, replied all times of the day and explained each step.
If you're looking to get a mortgage, start with American Finance. Their work ethic alone will make you stick with them thru it all! And they're veteran friendly. I've recommended their mortgage services to everyone over the last 3 months. I hope everyone has an experience like I did!!!!

21 November 2023
Unprompted review
Rated 1 out of 5 stars

I’m writing for my wife

I’m writing for my wife. She applied and was given the initial disclosure documents, including even a plan of action that would help take us out of debt and create some cash flow. Two months later, she still not heard back? She contacted the corporate offices and they said that they would get in touch with the loan officer. Still no word it’s been over two months at this point of course, they do not want to move on with us but why not tell us this when they went ahead and checked her credit so with debt she needed to pay off Etc. the payment was not even going to be that much. We don’t even owe that much on our loan I don’t get it I’m sad because so many of our conservative radio hosts go on and on about how great they are and how, like Mark Levin mentioned American Financing Help them get out of a tough situation. That’s why my wife called them. So disappointing.

9 November 2023
Unprompted review
Rated 2 out of 5 stars

I would not use a financing company…

I would not use a financing company that does not give a curtesy call and let you know your loan was not moving forward or respond to a status update email.
No call, no email, no follow up, nothing. Really appreciate that.

11 October 2023
Unprompted review
Rated 1 out of 5 stars

What a scam

What a scam. Family owned? I done a refinance loan, and before my 1st payment they sell my loan to Chase Bank. What a Con. Crooked company. Vif I wanted a loan through Chase Bank, I would of went to Chase for the loan... SCAM

27 July 2023
Unprompted review
Rated 1 out of 5 stars

I had a horrible experience with…

I had a horrible experience with American financing, i’m not one of those people that goes out and complains about everything in fact this is the first review I’ve ever written in my life American financing strung me along for eight months getting my hopes up just to be let down over and over at the last minute before closing I spent over $1000 getting my credit score to where they wanted it. Just to have them tell me something different every time right now I don’t even know if my file is still open because they won’t respond to my messages so the reason I’m writing this is so American financing can do a better job so nobody else has to go through this.

1 June 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional!

American Financing Services has made this whole process a very positive and smooth experience. Our Loan Officer was very kind and patient in explaining the process. He was superb in explaining the process as we went, understanding and revelatory with our questions. In fact questions were highly encouraged.
The two other women in the office were exactly the same as he.
All 3 expressed positive greetings and questions about our welfare each time we talked.
All in all a very positive and enlightening experience.
I highly recommend this company for any financial needs.
For months I had heard about this company via radio from a favorite show I listen to. We've been wanting to do this, and we finally did it!
We will be spreading the good word about this company to friends, family, and everyone we meet!

27 July 2022
Unprompted review
Rated 5 out of 5 stars

Good customer service

I heard them on the radio for months and finally I gave them a call and everything i heard on the radio was 100% correct I refinance my house paid off some debt and got some cash back for upgrades I couldn’t be more happier customer service was excellent and everything went smooth and quick I will recommend them and I will come back I’ve ever wanna refinance again

18 July 2022
Unprompted review
Rated 5 out of 5 stars

Impressed and relieved

I am impressed with John Hazel and the entire process, and the ease with which the loan process was accomplished. Also of the patience with all my questions and concerns. I would recommend John and American Financing to anyone looking for assistance with consolidating or refinancing.

5 July 2022
Unprompted review

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