American Hartford Gold Reviews 

American Hartford representative was direct and informative. All my concerns were addressed and the transaction moved along well. Overall the experience was great.

This is my first experience investing in precious metals. The people I have spoken with at American Hartford Gold have been very patient with me in explaining the process. They are knowledgeable and were willing to spend time teaching me about silver and the investment process.

The salesman (Michael) was great as was Customer Service (Dani).

I've been dealing with Battalion Metals for many years. OUTSTANDING company. Andrew is the best! They respond when you need to sell your metals UNLIKE SD Bullion who is horrible. We tried to sell TWICE with SD, and lost significant amount of $ because we could NOT reach them for a week. Exact opposite experience with Battalion. Fantastic customer service from Andrew is great!!

Kevin was very helpful and answered all the questions I had as a first-time buyer.

Worked with Jack S. and Jake T. Both were professional, knowledgeable, and very helpful. I highly recommend American Hartford Gold.

In October 2025 I purchased twenty five thousand dollars worth of gold from American Hartford Gold. Machi Block of American Hartford Gold financial advisor has been in touch with me on several occasions to reiterate the information originally explained at the time of my initial gold purchase to dispell any doubts I had about this purchase. Also, due to confusion in some communication Machi sent me paper copies of this transaction and we went over questions I had. He has assured me that communication is open at any time.

As with any business it's a combination of good customer service and quality products and I got both here. Lauran De Winter did an excellent job of explaining, in minute detail, the intricacies of buying precious metals and the pros and cons of each type. As this was my first time buying metals it was immensely appreciated. Dani Harris executed the sale with professional precision that did not waste time yet did not cut corners. I felt like a valued customer throughout the entire transaction and highly recommend their service for first time buyers as well as experienced ones.

From start to finish - it was an enjoyable experience.
As my account was getting set up by Rob, who then transfered it to Jake. The 30-40 minute set up - conversation with Jake was great. Jake was always very professional, answered all questions with clarity. Even thogh he had to repeat them a few times. I learned more about buying silver with Jake in that short time frame that left me with a very comfortable experience.
Also Dani- provided a great experience as she reviewed / repeated the business transaction with Jake

This is my second time purchasing from Hartford Gold. Very profession and helpful.
Very soon, I will have my third purchase
Great company!!

Folks were attentive, gave great information and easy to work with.

Matt fully explained the process to a novice, first time purchaser.

The team really helped teach and guide me through the process and gave me the feeling that they have my interest at the top of their agenda

I wish I could give a higher rating than 5 stars, The service I received from Jake Tartaglini was fantastic I knew nothing about investing in gold and silver when we started this process, he took the time to explain everything to me to assist me to make an informed decision on my portfolio. Customer service like this a very hard to come by these days' Thank you Jake and your team at AFG !

Jake was very easy to talk with answered all my questions and took the time to help me understand and find the best metals for my portfolio/IRA.

I must say the people that work for this company when they speak with you on the phone are courteous and respectful. I found out about American Hartford Gold through the Bill O’Reilly show and in 2023 decided I would take my life savings, 401(k) and invested into silver and gold with this company. when I initially spoke with a man name. T.M. who guided me through this process of transferring all my money into silver and gold. They suggested that I purchased coins because they’re worth more when you go to sell them and they increase in value. I was new to purchasing gold and silver and relied on their expertise in this matter $220,000. My life savings was given to the company to invest in these medals and I believe with my math calculations, I was charged 95% premium over the spot price. I spoke to the con man at this company when I learned through equity my depository that my account total didn’t add up to what I had invested I was told that don’t worry that that’s just the spot price that your coins are worth more and it will balance out. I know now that I have been cheated or should I say duped on my purchase through American Hartford Gold? I hope that I can get some resolve pricewise and put this behind me. I wanted a buyback price and it was grotesquely low in today’s market value. I urge you to go back to your calculations and make this wrong a right. American Hartford Gold you start your company‘s name off American is this the way you treat Americans your country men?I thought going American Hartford Gold would protect my savings but all it did was line there pockets with my hard earned money.However many years from now these people at this company when on their deathbed will have to account for their actions in front of God.

We are new to this and really knew nothing about precious metals, what we should invest in as new comers, etc. Kevin was amazing at explaining so many difference facets about the various precious metals. He was great at explaining the options we had for our first purchase & was not pushy about how much we wanted to invest. He made the decision very easy for us to move forward at getting our feet wet and making our first investment. We're very excited. Dani was also very through with the conclusion of our purchase, making certain that everything was explained to us in each category that was important for us to understand. I have no doubt that we will be future investors.

To Kevin Bradshaw, Jacob James, Dani, Kathleen, and Brianna; I wanted to let you know, I have a team of professionals at my finger tips which today, is absolutely necessary with regards to building success and professional communications. Thank you all for your time, especially your patience, as I moved again a second time with you and American Hartford to guide me in my investments of precious metals. Thankyou for the long term relationship and professional service! Jim Whitney Sr.

From the start with Michael to the completion of the order with Daniel Castillo everything was explained thoroughly and with patience. Daniel put together my order exactly as I had wanted. The zoom presentation and links on line were very informative and gave me the confidence to do business with American Hartford Gold. Bill O'Reilly also did an interview with Matt which was very informative.

Kevin Kane was my ambassador to American Hartford Gold. We initially talked of what document i will sign and stated he will explain everything in the docment and ask questions anytime during his review. He asked where I lived and we spoke at great length about my location of residence. We found in our conversation we were both from Chicago finding a lot of common ground. This immediately made me comfortable. Kevin was easy to talk to and listened to my questions and answered them to my greatest satisfaction. I did appreciate his kind manner and willingness to help me understand coins, there value and determine the cost tied to the weight as well as origin, minting the coin; the size of the coin 1oz to 5oz...all new info to me and i felt smarter after the whole converation was over. Kevins conversation with me should be a model of how and what to say to new clients. I was nervous even though i have had lots of experience dealing with high cost of goods... Precious metals where not in my realm of knowledge. Again Kevin guided me thru so many passages that i never felt over whelmed. Knowledge and quiet demeanor with the ability to allow me to ask so many questions. Yes Give him a raise and rank him at the top for salesman of the year.
Danni Harris was also very hospitable and willing to give her time to me as a new member of American Hartford Gold.