Every step of the way there was great communication. They were easy to reach when I had questions. The process was simple and they did a great job keeping me informed. Better yet, my mom received m... See more
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American Veterans Aid, is the leader in assisting war-era veterans and their surviving spouses obtain the Aid and Attendance Benefit to help cover the cost of long-term care at home or in an assisted living community.
Contact info
1717 W. Orangewood Ave. Ste. G, 92868, Orange, United States
- 818-399-2334
- lis_pool@americanveteransaid.com
- americanveteransaid.com
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Extremely helpful staff!
Various staff from AVA helped through every step of the process. We had several conference calls, and emails were answered very quickly. I was filing for a relative with Alzheimer’s and she was not able to help; the AVA was able to tell me which info was most important and often how to find it. The application was approved, retroactively to the date of filing.
They are very helpful
They are very helpful, you can call , e-mail with questions at any time. Kind supportive and understanding.
They walked me through the specific…
They walked me through the specific requirements/documentations that I needed to supply on my application. They were very responsive when I provided the documents. With their support, I received my 1st benefit check in a timely manner without having to amend my VA application or provide additional documentation.
This agency “American Veterans Aid”…
This agency “American Veterans Aid” which helped us submit all the necessary paper work was extremely helpful. There was a charge for the service they provided. We were approved and received monthly payments in about 3-4 months.
Very satisfied with American Veterans Aid
I was skeptical at first, having to pay upfront, not knowing what the outcome would be…but Marilyn helped us with all our questions, assured us that they wouldn’t proceed if they had any questions about our Mom being approved for VA benefits, it did take about 5 months, but the process went so smoothly, and Mom was approved for benefits! We are so thankful for this financial help!!
Initial process good then it dragged on and on
Initial process was good, inputting all information requested was a chore but went fairly smoothly.
Working out details got a little harder.
It became progressively more difficult to get in touch with my assigned case manager. Neither phone messages, emails or texts were answered in a timely manner.
After packet was submitted, and a submission date confirmed, silence fell.
There were no more updates on progress or when we might see our funds.
Total was eight months from date of submission of info (Feb) to funds appearing in our account (Sept). That was much longer than the 3-4 months I’d been told to expect.
very helpful getting my uncle his benefits
This company was extremely helpful answering all our questions and getting my uncle his benefits. I would truly recommend them to anyone who is applying for Veterans benefits.
Beneficial in the end, but costly upfront
Every person I had contact with was very helpful and always called or emailed me back in a timely manner.
They helped me step by step. Answered any questions I had.
But, I still don't understand why it costs so much for their help.
Thankful
Help is available from people who care. It might take some time to receive funds from the government but it is very helpful for us to get the help needed. Again, thank you for all help. 👍👍😎
All business was conducted on the…telephone
All business was conducted on the telephone, we did not have to pull my 94 year young mother into different offices and buildings!
Everyone knew their job well and helped with any concerns we had.
Helpful guidance through the Aid&Attendance application
Helpful guidance through the Aid&Attendance application process. AVA accreditation is critical and lends credence to the final application submission. Attempting to successfully accomplish securing the A&A benefit is daunting if you attempt to navigate the VA website.
This was a daunting project for me
This was a daunting project for me, but everyone was so helpful!
The service was very supportive
The service was very supportive, and I felt they were always available to help and answers questions.
Everyone I talked with was very professional
Everyone I talked with was very professional. I can not drive any more and needed help with applications. All of the staff did everything to help me. I received my first and second check already. What a great service this is.
Positive Experience
We were skeptical at first but as we started this process, we learned that all the people that were helping us were very reliable and very helpful.
We are very happy that we found this program and the end results are wonderful.
We would recommend this to anyone that is looking for financial help if they qualify.
They were organized
They were organized, helpful and knowledgeable. Highly recommend their service.
They guided me through the application…
They guided me through the application process which made it easy for me to understand the questions. I had several working with me on the different stages of the application.
They were patient and understanding with my hearing loss and my Stepson was able to speak with them and then relay the question so I could hear it.
With my medical problems, I could not have completed the form, that I needed to send, and I was able to scan so much of it.
If I had a problem with anything one of the three would always be available by phone or online.
I am so glad that I saw Marys's name one time when I was trying to get information on widows needing assistance, I kept her email, so when I started the process, I went back to her email, and called her, and she answered every question I had, explained their Companys, how they help and she sent me more information in the mail to read.
I can't tell you how knowledgeable and professional they are.
AVA was professional and very helpful…
AVA was professional and very helpful in every way. My dad's benefits went through without any problems. I am sure if I had tried to navigate this alone, it would have taken longer.
American veterans aid was very…
American veterans aid was very professional, thorough and in constant communication throughout the entire process. They made this very stress free. My case manager was very caring and always got back to me in a timely manor. I would recommend this organization to anyone and have already given their information to several to see if they qualify for this assistance. They did an outstanding job.
We are truly grateful God bless!
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