Amevista Reviews 

24,067
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 2,139 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of products, noting that items are authentic, well-packaged, and often exceed expectations. Many consumers appreciate the competitive pricing and the wide selection available, making purchases feel like great value. The delivery service is consistently highlighted for its speed and efficiency, with many orders arriving earlier than expected and well-tracked. Overall, people find the ordering process easy and the customer service helpful, leading to repeat purchases. However, some customers also noted significant issues with order fulfillment, including prolonged delays, unfulfilled promises, or items never received. Additionally, a few people experienced difficulties with returns, citing high shipping costs for defects and a lack of confirmation for returned items.

What people talk about most

Product

Customers generally report positive experiences with the product, praising the quality, authenticity, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and efficient... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report positive experiences,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of the products,... See more

Price

People report positive experiences with price, often noting competitive and reasonable costs for items, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Impossible to get any support as customer. 1 pair turned up with everything and the other had a used looking hard case, only 1 sleeve over the arm and totally missing the soft case. And it’s so hard... See more

Company replied

Rated 5 out of 5 stars

Received my Prada sunglasses one day earlier than the expected delivery date. All the way could check where my glasses were. Once received the glasses were matching to the online description. I also s... See more

Rated 5 out of 5 stars

I had an excellent experience with Amevista. My order was handled perfectly from start to finish, and everything arrived exactly as expected. Their customer support team was incredibly quick to resp... See more

Rated 5 out of 5 stars

My new GO-TO for authentic designer sunnies! Ships ASAP and arrives within 2-3 days via DHL or FedEx to Florida from Italy. Perfectly packaged with designer case, inserts, etc and great pricing. I've... See more


Company details

  1. Sunglasses shop

Written by the company

Amevista is one of the leading international e-commerce platforms for eyewear, with deliveries worldwide. Founded in 2019, Amevista launched its online site initially in Italy and then expanded over the months, offering thousands of sunglasses and prescription glasses for men, women, and children. With over 100 brands, Amevista’s meticulous selection focuses on true luxury brands such as Gucci, Saint Laurent, Celine, Dior, and many others. Shopping at Amevista means immersing yourself in a unique digital journey, featuring a wide selection of eyewear and top-tier service with attention to detail, the possibility to customize and adjust lenses, and content created in-house. The fast and reliable delivery service relies on major international logistics players, with high-quality certified and eco-sustainable packaging.


Contact info

4.2

Great

TrustScore 4 out of 5

24k reviews

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Asks customers to review

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Replied to 66% of negative reviews

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4.2

All reviews

(24,067)

8,283 reviews in the last 12 months

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Rated 1 out of 5 stars

Waited for frames for 2 months

Waited for frames for 2 months. Never received. And at the end, after me’d pushed towards legal consequences they offered me their coupon! What?! Are you serious?! For 2 months?! A coupon worth my initial purchase to buy again at your bloody store?! Not only doesn’t they fulfil their duties, but they think their customers are dumb and will swallow anything. That kind of customer service and company must disappear. Period.

14 July 2026
Unprompted review
Rated 1 out of 5 stars

I had to return my sunglasses

I had to return my sunglasses, which were so small I doubt they would have fit a chid. At my own expense £17 to send to Italy. They are stuck in Italian customs yet Amevista are continuing to take installments, even though they know I don't have the goods, stating this is all my responsibility. Cannot recommend them

11 July 2026
Unprompted review
Rated 1 out of 5 stars

Worst place to get refunds resolved

Worst place to get refunds resolved. Refunded sunglasses in the first week of April and now it’s mid July and they haven’t processed anything.

I have evidence of postage and I paid for the postage myself and they still won’t process the payment.

Help line don’t help at all all they say is they understand the frustration they can’t do anything. What jokers!

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Whatever problem arises, rest assured that it will be solved.


It's such a reassuring and pleasant feeling when you get a call from customer service and they solve absolutely any problem you have. Initially I was very skeptical and distrustful, probably because of the unpleasant experiences with other stores.
How nice it would be if everyone had such operators.
I really appreciate the help, thank you very,very much to Mrs. Vittoria.

13 July 2026
Unprompted review
Amevista logo

Reply from Amevista

Kære kunde,

vi kan se, at du allerede er blevet kontaktet af vores Customer Care-team, og vi er glade for, at din sag blev løst på bedst mulige måde.

Vi beklager igen de gener, du har oplevet i forbindelse med leveringen, og vi takker for din forståelse.

Vi står naturligvis altid til rådighed, hvis du skulle få brug for yderligere hjælp.

Venlig hilsen,
Amevista Team

Rated 1 out of 5 stars

Missing irder

I ordered sunglasses on 27 June.

It’s now 13 July and they still have not arrived. The last information I have e from the tracking is that they are in a warehouse in France.

Despite advertising customer service agents available between 9 am - 6 pm CET, there is no way to get in contact with anyone at Amevista. I have now messaged them on LinkedIn in an attempt to get in contact with someone.

I look forward to hearing from someone at Amevista soon.

27 June 2026
Unprompted review
Amevista logo

Reply from Amevista

Dear Customer,

We have checked your order and we can confirm that your parcel was delivered a few days ago.

Since you selected a non-express shipping method, unfortunately it is possible that the delivery may have taken a few extra days compared to the estimated timeframe. We sincerely apologize for this delay and for any inconvenience caused.

We hope that, despite the waiting time, you are satisfied with your sunglasses. For us, the quality of the product and our customers’ experience are extremely important.

We remain at your disposal for any further assistance.

Best regards,
Amevista Team

Rated 1 out of 5 stars

Wrong order sent

I ordered a pair of prescription sunglasses which were due to arrive on Friday ahead of my travel to the US on Monday.

A package arrived on Friday which was addressed to me on the DPD packaging. On opening the packaging there was a completely different pair of sunglasses and the invoice had a completely different name, email address, contact number etc for someone who lives in another part of the country.

This is clearly negligence from Amevista whom I have sent an email explaining the situation. I am yet to get a response whilst having to travel without my glasses.

Very disappointed

10 July 2026
Unprompted review
Rated 1 out of 5 stars

I would like to side your on the side…

I would like to side your on the side of caution with Amevista; Make sure you are sure of your purchase, before buying. It will no doubt arrive to you fairly swiftly and well packaged. However; the have a rather interesting no cancellation policy. So for example like myself, You have a change of mind 5 minutes after the purchase. You’ll be most likely be met with a response with a handful of working days, informing you the: “The order has already been processed, and is too LATE”

The returns policies - as the company is based in Italy, is noteworthy farce too.
Amevista rule will refuse returns from major courier companies with no exceptions. If you follow the generic print, out, packages provided - You’ll also be tasked with taking photos of your return from every possible angle imaginable.
The salient point tho: The generic returns form does NOT come with a most important form required from none EU countries, the Italian customs demand.
Which of course is somewhere in the small print of the many hoops you’re tasked with jumping through. You item will be remain in customs and of course will not meet the 28 day cut-off Amevista require for a full refund.

23 May 2026
Unprompted review

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