Ami Melbourne Reviews 31

I ordered a ‘beige’ winter coat apparently on sale. What arrived was an awful apricot felt thing that I promptly donated to charity. Waste of time and money.

Terrible store. SCAM. Stay away from them. I ordered a sweater. It took 3 weeks to arrive. What I got was a poorly made jumper which was a different pattern and colour. Horrible trash. BEWARE!

Poorly made item.
Women's jumper where neck was too small to fit over head.
Very unsatisfactory customer service made it difficult, if not nearly impossible, to return item.
Dispute raised with PayPal and return address different to that given by item supplier. Still following up.
Crappy seller, dont go near them.!!!

Ordered a shirt, didn't ship for 2 weeks, then never received the parcel, god knows where it got to. Currently out of pocket for the undesirable experience of dealing with this company.

Same scam website as Hervey Bay Boutique.
Stay away

I ordered on the 2nd of December and my order never arrived. Customer care stopped replying.

Terrible experience. Do not recommend! Very dodgy, sent shipment without proper papers and caused so many issues for the product to arrive.

Their photos ARE STOLEN from places like Odd Muse and other brands. Basically a phony shopfront for overpricing cheap Chinese crap. They'll run this scam for as long as they get away with it!

ABSOLUTE GARBAGE
I’m only rating one star so I can leave a comment. I rate AMI-Melbourne 0/10. I just received the dress. Absolute total garbage. Very poorly made. It looks as though it would’ve cost them all of $2 to make it. It would be an embarrassment to wear it. They make it hard to contact them. I was looking to see how I could organise a refund and came across these reviews in the process. I now know not to waste my time trying to get any assistance.

Scam! Don’t buy from them!

Scam scam scam, marketing pictures are not what you receive. What you get is a cheap replica. Melbourne city should sue them for using their cities name. They don’t refund you the money, the customer service is so bad. They make you pay extra if you return an item and don’t end up receiving your money.
Day light robbers.

SCAM !! Do not but from this company. I wish I read the reviews before I bought from them. They will not refund your money. They make you pay for your return and then lie and say they haven’t received it yet. They do this so that you don't lodge a complaint with your credit card provider. You have a certain amount of time to lodge a dispute and this scamming company knows this so they will delay until you can't dispute it. DO NOT BUY FROM AMI MELBOURNE. They are in China and should be shut down

Scam scam scam, marketing pictures are not what you receive. What you get is a cheap replica. Melbourne city should sue them for using their cities name.
Day light robbers.

I have been waiting for my refund for more than two months. They keep saying they did not get my return, but I have a tracking number. The clothes are low quality—nothing like the photos—and you need to pay to send them back to China. It is your typical Chinese product—pretty bad! The customer service lady, Michelle, tried everything to make me keep the horrible coats they sent me. I am still waiting on my money back...never again

Basically a scam website. They pretend they are in Melbourne but actually it's in China. Product takes weeks to arrive and is the worst quality. I bought a bomber jacket for my son's birthday and the quality was so shameful I ended up buying him another one (from a legitimate Australian website). When you ask for a refund they first offer 30 per cent and you can keep the product, or send it all the way to China at your own expense for full refund. If you opt for the full refund they then offer 50 per cent. Buyer beware. I 100 per cent do NOT recommend AMI Melbourne.

ordered two jumpers two different colours same size. One fits great the other is about two sizes too small. They offered to change when it arrived still two sizes too small compared to the other. They now will only refund 30% of the full price.
Poor service was such a shame because the jumpers' quality was good -- but then not great as I can't wear one of them!

No stars for this fraudulent online shop - the clothes I purchased were undersized and poorly made. I paid significant postage to return to China three weeks ago and company claims it hasn't arrived and they won't administer refund. They won't provide a phone number to talk to customer support either. Do not purchase anything from these thieves

The sizing is incorrect. Ordered a 3XL it fits my mother who is a size 8-10. The runners were advertised as Orthopedic but no arch support and poor quality, sent in a plastic bag.

The company discourage items to be returned. Items need to be couriered at your own expense to China.
Clothing are not true to size. Very unsatisfactory.

DON'T BUY. I have been disputing a refund for >3months. The products are direct from China and horribly made/chemically laden. The so-called '100% wool' products are 100% polyester with loose/unravelled overlocked threads. Don't do it. Save yourself the stress and pay a little extra elsewhere. Or if you must shop cheaper; consider that Shein's customer service is above board/ethical (even if their products aren't). This "AMI-Melbourne" crowd is a full blown scam.