amicable divorce Reviews 911

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their expertise, supportive approach, and ability to make a difficult process less stressful. Many highlight the excellent service, noting its efficiency, clear communication, and the smooth user experience provided by the platform and specialists. People appreciate that the company helps navigate complex situations with diplomacy and ensures all necessary steps are handled effectively. While the majority found the service to be good value, some customers expressed concerns about the pricing, feeling that it was not always as cost-effective as initially perceived, especially when compared to direct government services. A few users also reported issues with the dashboard not consistently saving changes and some felt the support was minimal, with one instance of a handler forgetting a change of address. There were also isolated reports of perceived bias from mediators and a lack of useful advice.

What people talk about most

Staff

Users describe positive interactions with staff. Customers frequently praise the professionalism,... See more

Service

Consumers find service to be a positive experience, often describing it as professional, efficient, and... See more

Customer service

People report positive experiences with customer service. Many reviewers praise the clear guidance,... See more

User experience

Clients share positive opinions on user experience, highlighting the easy interface, clear communication, and... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers found the service to be a much more affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our divorce specialist Candice was very skilled. She explained so clearly every step of the way, and was extremely good at approaching difficult subjects in a diplomatic way, which ensured that our j... See more

Company replied

Rated 5 out of 5 stars

Our specialist was Nina, she was really professional and made sure we were kept up to date with all we needed to do to progress the divorce. Nina was available to talk to by booking appointments via h... See more

Company replied

Rated 5 out of 5 stars

I never in million years thought I'd be needing a divorce service, but such is life. I'm glad me and the ex used Amicable, they made what could have been a horrible situation, easy and made sure the k... See more

Company replied

Rated 5 out of 5 stars

Following mediation we needed a company to draft our financial consent order to send to court. It was a very smooth process; the portal/dashboard made it so easy to add all the required information. S... See more

Company replied


Company details

  1. #3 of 8 best companies in Divorce service
  2. #8 of 22 best companies in Divorce Lawyer
  3. #11 of 30 best companies in Family Lawyer
  4. #66 of 152 best companies in Legal Services
  5. #3 of 7 best companies in Mediation service

Written by the company

amicable your divorce. Thousands have. Call us on 0203 004 4695.


Contact info

4.8

Excellent

TrustScore 5 out of 5

911 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent

Although the process took a little longer than initially stated, that was through niggles on our side. Amicable kept things on track and everything was sorted out in a friendly manner. I would thoroughly recommend them to anyone having to go through the difficult process of a divorce.

30 July 2024
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Reply from amicable divorce

Hi Leslie, thank you for leaving a review. We’re pleased to hear that amicable was a good option for you to help you during this time. We wish you all the best.

Rated 5 out of 5 stars

Helpful. Made process very smooth

Helpful, clear and really professional. Good at communicating and come back quickly to any questions.

22 July 2024
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Reply from amicable divorce

Hi Carolyn, Thank you for leaving a review. We’re pleased to hear that Sue was helpful and professional throughout. We wish you all the best.

Rated 5 out of 5 stars

Would recommend

A great alternative to expensive solicitors, if you and your partner are able to communicate through this difficult time.
The one small problem I found was when looking at uploaded documents, of which we had quite a few when sorting out financial side, was that it was hard to tell what was the latest version. This was bought up with a member of the team and they then dated any documents going forward.

29 July 2024
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Reply from amicable divorce

Hi Jill, thank you for leaving a review. We’re pleased to hear that amicable was a great choice for you. We wish you all the best.

Rated 5 out of 5 stars

Very helpful in way way to get my…

Very helpful in way way to get my divorce thru

15 July 2024
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Reply from amicable divorce

Hi Diane, thank you for leaving a review. We’re pleased to hear that amicable proved to be helpful for you during this time. We wish you all the best.

Rated 5 out of 5 stars

It was so easy and stress free

It was so easy and stress free. Amicable did everything.

22 July 2024
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Reply from amicable divorce

Hi Sanny, Thank you for leaving a review. We’re pleased to hear that amicable helped make this journey easier and less stressful for you. We wish you all the best.

Rated 5 out of 5 stars

I recommend Shreepali at Amicable

Shreepali at Amicable handled our divorce (consent order writing). Shreepali is compassionate and caring, she explained each step clearly and guided us through all the stages with kindness. She responded to emails and phonecalls in good time and was always happy to go over things or answer questions a second time until the process was clear. Shreepali took a lot of stress out of a stressful situation by handling the legal process and translating it into laymans terms, whilst ensuring everything was done in a timely manner. I am extremely grateful to her for making an unpleasant process less difficult.

16 July 2024
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Reply from amicable divorce

Hi Sarah, Thank you for leaving a review. We’re pleased to hear that Shreepali was caring and helpful throughout this process. We wish you all the best.

Rated 5 out of 5 stars

Our divorce coach stayed impartial…

Our divorce coach stayed impartial throughout the process but he offered individual clarity with each stumbling block which was very useful and enabled a painful situation to continue to fruition. I am very grateful for Dan's support.

12 July 2024
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Reply from amicable divorce

Hi Julie, Thank you for leaving a review. We’re pleased to hear that Dan was able to provide you with clarity throughout this process and make the journey easier. We wish you all the best.

Rated 5 out of 5 stars

Financial consent order

We arranged a financial consent order through Amicable and it was straightforward and easy. Both myself and my ex husband had no issues with it and any questions we had were answered quickly and politely. I would recommend Amicable.

9 July 2024
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Reply from amicable divorce

Hi Charlotte, thank you for leaving a review. We’re pleased to hear that amicable was straightforward and easy for you. We wish you all the best.

Rated 5 out of 5 stars

The amicable way

Amicable helped us navigate the storm that is divorce in a calm, efficient and professional way. Our coach, Bec, was supportive, impartial and infinitely patient. You hear so many horror stories about divorce; this was a success story and I recommend the amicable way to anyone contemplating this change.

30 May 2024
Unprompted review
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Reply from amicable divorce

Hi Emma, Thank you for leaving a review. We’re pleased to hear that Bec was efficient and supportive in helping you through this journey. We wish you all the best.

Rated 5 out of 5 stars

They have been amazing though the whole…

They have been amazing through the whole process, making everything so much easier.
I would recommend them to anyone.

1 July 2024
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Reply from amicable divorce

Hi Suzie, Thank you for leaving a review. We're pleased to hear amicable has made the process easier and that you would recommend us. We wish you the very best.

Rated 5 out of 5 stars

Divorces

Hi all long process but affordable from start to finish got a loverly lady chloe she helped us all the stages of the divorce process 26 weeks 6 weeks and a final 3 days done.anything we didn't know she guided us through recommend thankyou amicable and the loverly chloe!

27 June 2024
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Reply from amicable divorce

Hi Neil, Thank you for leaving a review of amicable. We're pleased you found our service affordable and Chloe's guidance most useful. We wish you all the best.

Rated 5 out of 5 stars

Excellent Service

Sarah was incredibly helpful, guiding and keeping us both informed at every stage.
All the stages and minimum timings were clearly laid out and easy to follow.
Efficient and cost-effective.

7 June 2024
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Reply from amicable divorce

Hi Rod, Thank you for leaving a review. We're pleased you found amicable efficient and cost-effective, and Sarah to be helpful and guiding. We wish you the very best.

Rated 5 out of 5 stars

Simple process

Thank you for making this process so much more straight forward than the lawyers were! The process was seamless and team were very helpful. I would highly recommend!

17 June 2024
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Reply from amicable divorce

Hi Niall, Thank you for leaving a review. We're pleased to hear you found the process straightforward and the team helpful. We wish you all the best.

Rated 5 out of 5 stars

I just wanted to say a big thank you to Bec (Rebecca) Jones

Hi Bec, I just wanted to say a big thank you for all your support. I will definitely be recommending Amicable (and you!). I can't think of anything worse than having two separate solicitors represent us. It was so good (even if painful) that my husband and I were able to work together on this. You made the process a lot more manageable, and you really understood our situation.

26 June 2024
Unprompted review
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Reply from amicable divorce

Hi Phillipa, Thank you for your review. We're pleased to hear that amicable, and Bec in particular made the process more manageable. We wish you all the best.

Rated 5 out of 5 stars

Excellent experience and great value…

Excellent experience and great value for money. Professional from the very start. Always kept me informed and quickly answered any queries I had. Siân Ford was my Consent Order Specialist and I can not recommend her more.

19 June 2024
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Reply from amicable divorce

Hi Ian, Thank you for your review. We're pleased you found our service professional, great value and that you would recommend Siân especially. We wish you all the best.

Rated 5 out of 5 stars

Made our divorce easier

Divorce is not an easy thing to go through but it is much easier if you can do it amicably, especially when you have children together. I found this company whilst searching for something that would work for not just me but my now ex husband too. Our case worker Shreepali was excellent her knowledge and ability to handled everything so smoothly made a difficult process much easier, she guided both of us along the way and we are now both in a much better happier place.
Thank you for all your help.
It also doesn’t cost the earth so that a big plus too.

3 June 2024
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Reply from amicable divorce

Hi Karen, Thank you for leaving a review. We're pleased the Shreepali handled everything smoothly and made the process easier for you both. We wish you the very best.

Rated 5 out of 5 stars

A lot of empathy during a difficult time

Dan Martinez was a steady hand and showed great empathy towards us both. There is no 'perfect' outcome in these situations and Dan managed to remain understanding yet neutral in our negotiations while making sure the process continued to move forward.

11 June 2024
Unprompted review
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Reply from amicable divorce

Hi Nick, Thank you for your review. We're pleased that Dan was understanding and showed great empathy towards you both. We wish you all the best.

Rated 5 out of 5 stars

Amicable were very supportive and was…

Emma Bennett was our Amicable representative. She was very supportive and was always there to help us. She put no pressure on us but helped us to make informed decisions. It was a fixed fee but she stayed with us even when the consent order was refused by the judge the first time and supported us through it till it was all agreed. I would definitely recommend Amicable.

6 June 2024
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Reply from amicable divorce

Hi Sam, Thank you for leaving a review. We're pleased to hear that Emma was supportive and that you would recommend us. We wish you the very best.

Rated 5 out of 5 stars

Devorce

They were excellent helped me the whole way had no promblems I highly recommend this company

31 May 2024
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Reply from amicable divorce

Hi Colin, Thank you for leaving a review. We're pleased to hear the service you received was excellent, had no problems and that you would recommend us. We wish you all the best.

Rated 5 out of 5 stars

Helpful and informative…

Pip was very helpful and informative when deciding how to go forward with divorce. Later with Dan we were able to make decisions to allow for a clean divorce.

21 May 2024
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Reply from amicable divorce

Hi Melanie, Thank you for your review. We're pleased that both Pip and Dan were helpful and informative throughout the process. We wish you all the best.

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