amicable divorce Reviews 911

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their expertise, supportive approach, and ability to make a difficult process less stressful. Many highlight the excellent service, noting its efficiency, clear communication, and the smooth user experience provided by the platform and specialists. People appreciate that the company helps navigate complex situations with diplomacy and ensures all necessary steps are handled effectively. While the majority found the service to be good value, some customers expressed concerns about the pricing, feeling that it was not always as cost-effective as initially perceived, especially when compared to direct government services. A few users also reported issues with the dashboard not consistently saving changes and some felt the support was minimal, with one instance of a handler forgetting a change of address. There were also isolated reports of perceived bias from mediators and a lack of useful advice.

What people talk about most

Staff

Users describe positive interactions with staff. Customers frequently praise the professionalism,... See more

Service

Consumers find service to be a positive experience, often describing it as professional, efficient, and... See more

Customer service

People report positive experiences with customer service. Many reviewers praise the clear guidance,... See more

User experience

Clients share positive opinions on user experience, highlighting the easy interface, clear communication, and... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers found the service to be a much more affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our divorce specialist Candice was very skilled. She explained so clearly every step of the way, and was extremely good at approaching difficult subjects in a diplomatic way, which ensured that our j... See more

Company replied

Rated 5 out of 5 stars

Our specialist was Nina, she was really professional and made sure we were kept up to date with all we needed to do to progress the divorce. Nina was available to talk to by booking appointments via h... See more

Company replied

Rated 5 out of 5 stars

I never in million years thought I'd be needing a divorce service, but such is life. I'm glad me and the ex used Amicable, they made what could have been a horrible situation, easy and made sure the k... See more

Company replied

Rated 5 out of 5 stars

Following mediation we needed a company to draft our financial consent order to send to court. It was a very smooth process; the portal/dashboard made it so easy to add all the required information. S... See more

Company replied


Company details

  1. #3 of 8 best companies in Divorce service
  2. #8 of 22 best companies in Divorce Lawyer
  3. #11 of 30 best companies in Family Lawyer
  4. #66 of 152 best companies in Legal Services
  5. #3 of 7 best companies in Mediation service

Written by the company

amicable your divorce. Thousands have. Call us on 0203 004 4695.


Contact info

4.8

Excellent

TrustScore 5 out of 5

911 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The Amicable team were amazing

The Amicable team were amazing. Shreepali and team skilfully navigated what is a very tricky process. The entire interaction kept us both up to date throughout the process. I can't recommend them high enough!

20 November 2024
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Reply from amicable divorce

Hi Matthew,

Thank you for leaving a review.

We’re pleased to hear that our team and Shreepali in particular provided amazing interactions, skilfully navigated the process and kept everyone up to date.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Knowledgable, friendly and helpful team…

The staff are the ones who made the experience so good. From Carol who took our initial conversation to Chloe and the rest of the team who so promptly answered questions and provided reassurance where needed. Thank you for guiding us through this part of the legal process.

20 November 2024
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Reply from amicable divorce

Hi Tiffany,

Thank you for leaving a review.

We’re pleased to hear that Carol, Chloe and the rest of our team were prompt and reassuring.

We wish you all the best.

Tatiana form amicable

Rated 5 out of 5 stars

Sensitive

Prompt, efficient, sensitive and reassuring, had every confidence in you from the beginning to the end, took all the stress out of a otherwise difficult time. Thank you

20 November 2024
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Reply from amicable divorce

Good afternoon,

Thank you for leaving a review.

We’re pleased to hear that we were prompt, efficient, sensitive and reassuring and made the whole process a bit less stressful.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Easy and uncomplicated

Easy and uncomplicated

7 November 2024
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Reply from amicable divorce

Hello,

Thank you for leaving a review.

We’re pleased to hear that our services were easy to use and uncomplicated.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Financial settlement

From the start very informative, put us very much at ease with the whole process. During the process kept us updated at all times and always there if we had any questions..

7 November 2024
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Reply from amicable divorce

Hi David,

Thank you for leaving a review.

We’re pleased to hear that our services were informative, and we kept you updated and at ease throughout the process.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Highly Recommend!

Daniel Martinez (Dan) our divorce coach was brilliant!
He made the whole divorce process so much easier, from start to finish.
Giving us clear guidance on legal requirements. After we provided our information all necessary forms were completed on our behalf by the team.
I feel it was great value for money.
We received a high level of service and would not hesitate to recommend Amicable to others.

29 October 2024
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Reply from amicable divorce

Hi Elaine,

Thank you for leaving a review.

We’re pleased to hear that Dan was brilliant and helpful throughout the process.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Smooth transition.

Smooth transition.
Friendly Lawyer.
Easy to understand.

29 October 2024
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Reply from amicable divorce

Hi Martin,

Thank you for leaving a review.

We’re pleased to hear that our Specialists were friendly and easy to understand.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Excellent service

Staff are friendly, helpful and knowledgable. I would recommend their service to anyone. Divorce can be a difficult and stressful time but I found that speaking to people who know all about the process and its challenges helped me navigate my way through with far less anxiety - thanks Amicable! Thanks Emma!

4 November 2024
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Reply from amicable divorce

Hi Nicola,

Thank you for leaving a review.

We’re pleased to hear that Emma was friendly, helpful and knowledgeable, and we helped you navigate this process better.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Would highly recommend

I had a positive experience working with Shreepali as my divorce coach. She helped facilitate discussions between my partner and me, making the process smoother than I expected. Shreepali was understanding and supportive as we navigated the emotional aspects of our situation.

Her guidance allowed us to reach a financial agreement without incurring high legal fees or escalating tensions that could have impacted our children. I appreciate her focus on maintaining an amicable approach.

I would recommend Shreepali's services to anyone looking for a respectful way to handle divorce. She made a difficult time more manageable.

4 November 2024
Unprompted review
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Reply from amicable divorce

Hi Kimia,

Thank you for leaving a review.

We’re pleased to hear that Shreepali was understanding, supportive and respectful.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Brilliant service Anthony was very…

Brilliant service Anthony was very helpful and pointed me in the right direction with a divorce matter ! Well done Amicable and well done Anthony !

28 October 2024
Unprompted review
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Reply from amicable divorce

Good evening,

Thank you for leaving a review.

We’re pleased to hear that Anthony was helpful, and you found our service to be brilliant.

We wish you all the best,

Tatiana

Rated 5 out of 5 stars

I can't say enough good things about…

I can't say enough good things about this company. It makes the divorce process so much simpler and cost effective compared to paying solicitors to deal with an amicable divorce or separation.

We started out with instructing Amicable to apply for a financial order for our divorce, but due to the delay with getting a CETV of the pension, we switched to getting a separation agreement in the interim and Amicable was able to do this for us without any issues. The cost of getting the separation agreement was very cost effective and we were very happy with the service provided.

Customer service at Amicable is extremely good for a company that doesn't charge that much, compared to solicitors, where the level of response would be much slower.

3 September 2024
Unprompted review
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Reply from amicable divorce

Good morning,

Thank you for leaving a review.

We’re pleased to hear that our Customer Service team was very good and our services overall were cost-effective.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Painless divorce…

The experience of using Amicable was as painless as any divorce can be. Our advisor, Dan, was patient and helpful. And it was all excellent value for money.

18 October 2024
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Reply from amicable divorce

Hi Matt,

thank you for leaving a review.

We’re pleased to hear that Dan was patient and helpful.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Brilliant

Excellent service and helped all the way from start to finish would highly recommend

17 October 2024
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Reply from amicable divorce

Hi Malcolm,

Thank you for leaving a review. We’re pleased to hear that our service was excellent.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Lisa has made the whole experience easy…

Lisa has made the whole experience easy to understand and made it very seamless throughout. The dashboard has been a great control tool, to add and subtract documents as you go through. Also the meetings we have had throughout the year Lisa has made a difficult situation more controlled and put us at ease. Thanks again for your support guidance and expertise.

14 October 2024
Unprompted review
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Reply from amicable divorce

Hi Duncan,

Thank you so much for leaving a review.

We’re pleased to hear that Lisa helped make the whole situation more seamless and controlled.

We wish you all the best,
Tatiana

Rated 5 out of 5 stars

An excellent experience

Shreepali Chauhan-Tufail was absolutely brilliant. So kind, professional and encouraging. She absolutely carried the whole Amicable experience for us. I couldn't speak more highly of her.

8 October 2024
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Reply from amicable divorce

Hi Caroline, thank you so much for leaving a review! We’re pleased to hear that Shreepali was kind and encouraging. We wish you all the best!

Rated 5 out of 5 stars

Highly recommended

Amicable made of our divorce a smooth and straightforward process. They avoided us additional lawyer costs at a time where saving money and avoiding additional stress were important. Would highly recommend!

2 October 2024
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Reply from amicable divorce

Hi Raphael, thank you for leaving a review! We’re pleased to hear that we made the process more straightforward and less stressful for you. We wish you all the best!

Rated 5 out of 5 stars

Highly recommended the Amicable team

Professional, clear guidance along with supportive advice. Dan was excellent with helping us navigate our divorce.

8 August 2024
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Reply from amicable divorce

Hi Dave, thank you for leaving a review. We’re pleased to hear that Dan was helpful and supportive. We wish you all the best.

Rated 5 out of 5 stars

A highly professional and friendly…

A highly professional and friendly service

7 August 2024
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Reply from amicable divorce

Hi, thank you for leaving a review. We’re pleased to hear that amicable remained a friendly and professional service for you. We wish you all the best.

Rated 5 out of 5 stars

Felt well supported throughout

Felt well supported throughout, all questions welcomed and answered promptly. Kate was patient, empathetic and gave a lot of clarity to what felt like a complicated situation. I am very grateful to her for her help and support.

30 July 2024
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Reply from amicable divorce

Hi there, thank you for leaving a review. We’re pleased to hear that Kate was supportive and helpful throughout this process. We wish you all the best.

Rated 5 out of 5 stars

Great customer experience

Great service! Helpful, good communication and value for money.

26 July 2024
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Reply from amicable divorce

Hi Louise, thank you for leaving a review. We’re pleased to hear that amicable was a good option for you, to help you through this process. We wish you all the best.

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