amicable divorce Reviews 911

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their expertise, supportive approach, and ability to make a difficult process less stressful. Many highlight the excellent service, noting its efficiency, clear communication, and the smooth user experience provided by the platform and specialists. People appreciate that the company helps navigate complex situations with diplomacy and ensures all necessary steps are handled effectively. While the majority found the service to be good value, some customers expressed concerns about the pricing, feeling that it was not always as cost-effective as initially perceived, especially when compared to direct government services. A few users also reported issues with the dashboard not consistently saving changes and some felt the support was minimal, with one instance of a handler forgetting a change of address. There were also isolated reports of perceived bias from mediators and a lack of useful advice.

What people talk about most

Staff

Users describe positive interactions with staff. Customers frequently praise the professionalism,... See more

Service

Consumers find service to be a positive experience, often describing it as professional, efficient, and... See more

Customer service

People report positive experiences with customer service. Many reviewers praise the clear guidance,... See more

User experience

Clients share positive opinions on user experience, highlighting the easy interface, clear communication, and... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers found the service to be a much more affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our divorce specialist Candice was very skilled. She explained so clearly every step of the way, and was extremely good at approaching difficult subjects in a diplomatic way, which ensured that our j... See more

Company replied

Rated 5 out of 5 stars

Our specialist was Nina, she was really professional and made sure we were kept up to date with all we needed to do to progress the divorce. Nina was available to talk to by booking appointments via h... See more

Company replied

Rated 5 out of 5 stars

I never in million years thought I'd be needing a divorce service, but such is life. I'm glad me and the ex used Amicable, they made what could have been a horrible situation, easy and made sure the k... See more

Company replied

Rated 5 out of 5 stars

Following mediation we needed a company to draft our financial consent order to send to court. It was a very smooth process; the portal/dashboard made it so easy to add all the required information. S... See more

Company replied


Company details

  1. #3 of 8 best companies in Divorce service
  2. #8 of 22 best companies in Divorce Lawyer
  3. #11 of 30 best companies in Family Lawyer
  4. #66 of 152 best companies in Legal Services
  5. #3 of 7 best companies in Mediation service

Written by the company

amicable your divorce. Thousands have. Call us on 0203 004 4695.


Contact info

4.8

Excellent

TrustScore 5 out of 5

911 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I was skeptical going in about the…

I was skeptical going in about the level of service provided, but reality was it was very simple (all we needed was a consent order, we had agreed everything up front) and much cheaper than quotes for equivalent service from solicitor.
Hopefully never need to use the service again in my lifetime (!) but I recommend Amicable to anyone.

4 March 2025
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Reply from amicable divorce

Hi Rob,

Thank you for getting in touch with amicable.

We're pleased to hear that our service was simple and affordable.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Straightforward and Stress Free

Took the stress out of the divorce process and made things run smoothly. Always efficient with replying to messages and queries.

13 February 2025
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Reply from amicable divorce

Hi Becky,

Thank you for leaving a review.

We’re pleased to hear that our experts made the process run smoothly and were efficient in replying.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Thank you Amicable

Using Amicable was the best option for our situation. We both wanted to avoid additional costs via competing solicitors and put our children and their future first.
Dan was very compassionate and sensitive to our situation after 20 years of marriage. He presented the options and arguments fairly and allowed us to make our financial decisions at our own pace.
I would definitely recommend this service to anyone wanting to avoid additional cost and stress at this very emotional time. Thank you Dan.

12 February 2025
Unprompted review
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Reply from amicable divorce

Hi Claire,

Thank you for leaving a review.

We’re pleased to hear that Dan was compassionate, fair and sensitive.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Amicable certainly took out the stress…

Amicable certainly took out the stress of getting a divorce, a divorce that we wanted to keep amicable for all involved, as well as wanting to keep costs down to a minimum. There was always someone on the end of the phone or email to answer questions and support us through the process. We would have no hesitation in recommending them.

5 February 2025
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Reply from amicable divorce

Hi Sandie,

Thank you for leaving a review.

We’re pleased to hear that our experts were supportive and happy to answer your questions.

We wish you all the best,

Holly from amicable

Rated 5 out of 5 stars

Would definitely recommend for a cheaper and less confrontational divorce

I was a little concerned whether my interests would be best protected by using Amicable and not my own lawyer, as I had been a stay at home mum for nearly 20 years. However once we started the process I felt very comfortable that my concerns were being listened to by our Amicable lawyer, Rebecca. Whilst I have no experience of divorce the more traditional way, I strongly feel that our experience with Amicable meant the process was a lot quicker and less confrontational than it could have been. Whilst we had our joint sessions, Rebecca was also available for us to contact individually for advice and to discuss our concerns. I definitely feel she had both our best interests, and those of our children, at heart. Whilst the process was still hard emotionally, my ex and I have come out of it on friendly terms which is the best result for our 2 teenage girls.

13 January 2025
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Reply from amicable divorce

Hello,

Thank you for leaving a review.

We’re pleased to hear that Rebecca made you both feel comfortable and was there to listen to your concerns.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Totally professional and friendly.

Totally professional and friendly.

5 February 2025
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Reply from amicable divorce

Hi Adam,

Thank you for leaving a review.

We’re pleased to hear that our team was professional and friendly.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Using Amicable was the best thing we did

Using Amicable was the best thing myself and my ex husband could have done. Shreepali wad kind and courteous to us both, making sure she supported us through the process whilst giving us time to grieve our marriage breakdown. Really worth considering using this service as it stopped any point scoring by lawyers and got us both to the right place. Thank you.

6 February 2025
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Reply from amicable divorce

Hi Jacqueline,

Thank you for leaving a review.

We’re pleased to hear that Shreepali was kind, supportive and courteous.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Professional and efficient service

Professional and efficient service. Highly recommended.

20 November 2024
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Reply from amicable divorce

Hi Tracy,

Thank you for leaving a review.

We’re pleased to hear that our service was professional and efficient.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Thank you

I am very happy I chose to use Amicable. The people who helped us were very knowledgeable, patient, understanding, helpful, human and available on the phone and by email. Divorcing was not an easy process for us, and Amicable helped a lot. Thanks a lot.

16 January 2025
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Reply from amicable divorce

Hello,

Thank you for leaving a review.

We’re pleased to hear that our Specialists were knowledgeable, understanding and helpful.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Like a supportive yet expert friend

Relations between my Ex and I were quite friendly throughout our divorce proceedings, and yet, for one reason or another it nevertheless took over four years from separation to sealed Decree Absolute!

During that time, we worked with several different mediators and solicitors before we found Amicable last April.

Their Divorce Specialist, Emma, seemed to me the most efficient and effective - and yet also friendly and patient throughout. My impression was of having - at last! - a supportive yet expert friend to guide us both, and I wouldn’t hesitate to recommend their services.

9 January 2025
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Reply from amicable divorce

Hi John,

Thank you for leaving a review.

We’re pleased to hear that Emma was efficient, friendly and patient.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Every divorcing couple should use amicable

Amicable helped my ex-husband and I negotiate everything from finances, housing, child arrangements and pet sharing.

We are in a really, positive place for our children and both comfortable with the settlement reached.

3 April 2024
Unprompted review
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Reply from amicable divorce

Hi Lauren,

Thank you for leaving a review.

We’re pleased to hear that we helped negotiate arrangements that both you and your ex-partner are happy with.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

This service was all that we needed

This service was all that we needed. It was as easy as it could be.

6 January 2025
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Reply from amicable divorce

Hello,

Thank you for leaving a review.

We’re pleased to hear that our service was as easy as it could be.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Very positive experience considering…

Very positive experience considering how divorces can play-out. We are on friendly terms post divorce helped by Shreepali's mediation.

7 January 2025
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Reply from amicable divorce

Hi Adrian,

Thank you for leaving a review.

We’re pleased to hear that you had a positive experience with us and that Shreepali helped you part on friendly terms

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

So thankful

I am so thankful that I found Amicable to help with our divorce. I hear horror stories about the amount of time and money and stress others have spent on the process and while it wasn't fun at all, I am so grateful for the calm and patient way that Shreepali dealt with us. She was completely professional and trustworthy. There were times that I thought it wasn't going to work, but she kept us talking and working in the same direction and I don't even remember when it changed, but suddenly it felt that we were working together (ex and I) to finish our marriage respectfully and in the best interest of everyone, especially the kids.

8 January 2025
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Reply from amicable divorce

Hi Sophie,

Thank you for leaving a review.

We’re pleased to hear that Shreepali was calm, patient, professional and trustworthy.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Amicable Divorce is the future

I don’t even know where to begin….

The experience we had with amicable was amazing, from start to finish there were no hiccups. Our divorce specialist ‘Lisa’ was superb and so compassionate, all the sessions with her were calm and collected. She informed us through our all stages and answered any questions and concerns we had.
Going through divorce is hard but amicable made it more bearable and less painful. It was comforting knowing we had divorce specialists taking care of our divorce without having to fight and go through lawyers.

I will definitely recommend Amicable to anyone who is looking to go through the same route. Divorce doesn’t have to be bitter , it’s best to do it amicably and maintain that family unit especially when children are involved.

To Lisa , thank you so much for all your help. You were amazing and your customer care was exceptional.❤️

Best Regards
Jackie

17 December 2024
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Reply from amicable divorce

Hi Jackie,

Thank you for leaving a review.

We’re pleased to hear that Lisa was compassionate and provided exceptional customer care from start to finish.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Stress Busters

Amicable took all of the stress out of what can be a tricky time. Going through a divorce takes more than six months, but Amicable kept us informed of every detail throughout. And did all of the heavy lifting regarding form submissions and other paperwork. If you and your (ex) partner can agree the financial settlement and childcare arrangements between yourselves, then Amicable will do the rest. Highly recommend.

2 December 2024
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Reply from amicable divorce

Hi Simon,

Thank you for your review.

We're pleased to hear that our Specialists helped with the process and kept you well-informed.

We wish you all the best,

Tatiana form amicable

Rated 5 out of 5 stars

Genuinely caring and supportive guidance

I found our divorce specialist Shreepali to be empathetic, warm, impartial and entirely professional throughot this whole painful process. Without her help I have no doubt this experience would have been so much more difficult to endure.

5 December 2024
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Reply from amicable divorce

Hi Brendan,

Thank you for leaving a review.

We’re pleased to hear that Shreepali was empathetic, impartial and professional.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Amicable were fantastic throughout what…

Amicable were fantastic throughout what was a very difficult time. Totally enabling us to avoid the Court process and astronomical legal fees.

26 November 2024
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Reply from amicable divorce

Hi Anna,

Thank you for leaving a review.

We’re pleased to hear that we helped you through a difficult time and to avoid the expensive court process.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Amicable provided the perfect level of…

Amicable provided the perfect level of service for me and my ex, we already agreed in principle but needed guidance to make the divorce process go smoothly.

25 November 2024
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Reply from amicable divorce

Good morning,

Thank you for leaving a review.

We’re pleased to hear that our Specialists provided the perfect level of service for your circumstances.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Amicable saved my sanity

Amicable saved my sanity! Pip helped me every step of the way and explained all the processes, documents and actions clearly. She responded quickly to any queries and helped to get the consent order despite it all getting a bit complicated! I would highly recommend this company if you want a calmer and much less hostile process with your ex. Thank you so much.

6 November 2024
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Reply from amicable divorce

Hi Claire,

Thank you for leaving a review.

We’re pleased to hear that Pip was helpful, quick at responding and explained the process well.

We wish you all the best,

Tatiana from amicable

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