Purchased a smart anti snoring device cost £23 +p/p. It worked fine for 5 days then stopped working. I have sent 3 emails and no response. I am 73 years old and cannot afford to waste money. I purchas... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolute crap! .. cheap junk, nothing like discribed, i ordered an XL but got two sizes too big (wouldve fitted an Elephant) material not as described, velcro straps not aligned. The item was sent in... See more
i should have checked reviews first. ordered item 23/1 showing 3-5 day despatch arrived 12days later post mark 3 days previous. much too late . started convoluted return process immediately and sent... See more
Avoid Avoid Avoid!!! Paid for the goods I had ordered but never received any shipping details. Waited two weeks, sent two emails and finally after a few days got a reply saying on checking my item... See more
1.5
Bad
205 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ammpoure is super convenient and useful…
Ammpoure is super convenient and useful in times of need and shopping! It’s allowed me to purchase so much more when really needed! And also Ammpoure services are great and the facilities for payment and they help the customers very quickly they are the best for me.
16 February 2022
Unprompted review
Ammpoure customer service is fantastic…
Ammpoure customer service is fantastic and it is easy to contact them. Always found products from Ammpoure to be good quality and well packed, I use Ammpoure a lot as the products are great and at reasonable prices, they deliver quickly and pack parcels well so very pleased.
16 February 2022
Unprompted review
Look fantastic online shopping is easy…
Look fantastic online shopping is easy and super fast. I like that they remind you that you have something in your cart and if you need help. I love it. I also love that they have great products.
Good tracking. Good products and very affordable. Excellent quality and customer service. Thank you.
16 February 2022
Unprompted review
I was in skeptical about that where is…
I was in skeptical about that where is my parcel and i asked them - “They helped me so quick with my concerns, I would definitely recommend” Overall Good service from them. Best experience.
15 February 2022
Unprompted review
“Brilliant service
“Brilliant service, quick delivery, reasonably priced”
15 February 2022
Unprompted review
"GOOD COMPANY"
"GOOD COMPANY"
The most beautiful hair I've ever purchased on the internet! This hair DRYER is beautiful and very easy to manage. It has GOOD speed. I'm amazed! with Quality It's going to be a good for hair. Good service form the company and reached at my address on given time.
15 February 2022
Unprompted review
I am very happy and satisfied with…
I am very happy and satisfied with shopping. My daughters were very happy with the Neckless. I purchased 2 Very satisfied with the discount and price. Will definitely do more shopping with Ammpoure.
Thank you.
14 February 2022
Unprompted review
Update on previous review
Update on previous review. Order arrived after 26 days. The item was broken, the packaging was not original and so I suspect it is a previously returned item. There is no clear direction on the web site with regards returns. I have never left a review before but this experience has left me so cross, I could never recommend this company.
13 February 2022
Unprompted review
Reply from Ammpoure
Dear Phil
Hope you are well ? Your order was delivered, as already informed you via email.
Our apologies for the service presented. May I please know your order number ? I will be happy to help.
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
Absolutely fantastic DRESS
Absolutely fantastic DRESS. The level of detail in the stitching of the design is unbelievable. Great product with Quick service, support.
11 February 2022
Unprompted review
The company has now replaced the item. They have refunded the full amount so in the end everything is good.
Received my item which broke as soon as I tried to put it on. Sent three emails asking for a refund with no reply. I would avoid this company if I were you.
10 February 2022
Unprompted review
Reply from Ammpoure
Dear Adrian,
We have sent you the replacement and even the refund, despite your review here. Please see our correspondance proof below. And ofcourse every company has their own return and exchange procedures.
On Sat, Feb 26, 2022 at 11:33 PM Customer Support c.support@aspiradotrading.com wrote:
Dear Adrian
Hope you are well ? We have sent you the replacement and refunded your order amount also.
May we please request you to change and provide a better Trustpilot review ? It will really help us. Many thanks.
Best wishes
Customer Service Team
On Tue, Feb 15, 2022 at 2:49 PM Customer Support c.support@aspiradotrading.com wrote:
Dear Adrian
Many thanks for sending the product back to us. We will notify you once we have received it and process the replacement.
Take care.
Best wishes
Customer Service Team
Avoid at all costs
Have not received my item which will be returned the second it arrives. The website states garunteed email reply , 3 emails later I’m still waiting for a reply. Avoid at all costs. In reply to you showing emails you can clearly see I asked the order to be cancelled . It had not been shipped. I have also requested on at least 3 occasions for the contact details of your head office which have all been ignored.
10 February 2022
Unprompted review
Reply from Ammpoure
Dear Rob
You have written to us yesterday. Please allow upto 1 day atleast. Request your patience please.
On Thu, Feb 10, 2022 at 3:13 PM Customer Support c.support@aspiradotrading.com wrote:
Dear Rob
Hope you are doing well ? ☺️ I have just tracked your order and can confirm that it is on its way.
Your order will be delivered within the mentioned delivery time window as per your order email confirmation.
May I also please know how you are waiting for 27 days ? Your order was placed on 7th February, today is 10th. It's been only 3 days.
Have a pleasant day !
Best wishes
Customer Service Team
On Wed, Feb 9, 2022 at 5:53 PM Rob Leonard wrote:
Order number 16013
Can you please cancel this order and refund my money immediately please. I am not waiting up to 27 days for an item I can get for a few pounds less with a short drive. I also do not wish to give my business to a company who ignores emails. I lot of business is now lost due to your joke of customer service.
Sent from my iPhone
The order and delivery process is the…
The order and delivery process is the best I have ever experienced. You can order one day and receive the next... perfect
10 February 2022
Unprompted review
Reply from Ammpoure
Dear Nicole
Many thanks for the lovely feedback.
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
This company is a scam
This company is a scam, any good reviews must be sent from the scammers themselves, as money paid, no goods received and no response to several emails. STAY CLEAR OF THESE SCAMMERS
9 February 2022
Unprompted review
Reply from Ammpoure
Dear Linda
May I please know your order number ? We respind to each and every email. Can you please check your spam folder ?
Many thanks
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
Would never try to use this lot again
I sent an email to the one on your website
My order number is 14513
Would never try to use this lot again. Took the money, nothing turns up, no email. Not even sure if they exist. Can't give no stars or I would
8 February 2022
Unprompted review
Reply from Ammpoure
Dear Roy
May I know what email address you have written to ? And also please help me with your order number ?
Thank you for the order number. Your order has been dispatched. Please reach out to our 24 7 dedicated customer service team on support@ammpoure.com
Many thanks
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
I have asked for return details 3 times…
I have asked for return details 3 times and no-one has got back to me, apart from to keep asking for my order number to look into it. I want to make sure that the item is returned properly, to assure my refund.
1 February 2022
Unprompted review
Reply from Ammpoure
Dear Joan,
I am pasting the entire communication you have had with our customer service team here as a proof that you have asked us only once for return - we have been very prompt with our replies to you. So we fail to understand this Trutpilot review from you. Even we want to make sure that your order is refunded properly and for that we have to follow certain protocols in place. Many thanks for understanding.
On Mon, Jan 31, 2022 at 8:31 AM Joan O'Gorman wrote:
My order number is #15117
Sent via BlackBerry Hub+ Inbox for Android
From: c.support@aspiradotrading.com
Sent: 30 January 2022 21:36
To:
Subject: Re: Next day delivery
Dear Joan
Hope you are doing well ?
May I please get your order number to assist you better ?
Many thanks.
Best wishes
Customer Service Team
@ Ammpoure.com
On Sat, Jan 29, 2022 at 10:34 AM Joan O'Gorman wrote:
It was extremely uncomfortable to wear. I have worn 1 but wish to return the other.
Sent via BlackBerry Hub+ Inbox for Android
From: c.support@aspiradotrading.com
Sent: 29 January 2022 10:27
To:
Subject: Re: Next day delivery
Dear Joan
Sure, let me help you. May I know the reason you want to return please ?
Many thanks
Best wishes
Customer Service Team
@ Ammpoure.com
On Thu, Jan 27, 2022 at 9:23 PM Joan O'Gorman wrote:
Items arrived today but will probably return.
Sent via BlackBerry Hub+ Inbox for Android
From: c.support@aspiradotrading.com
Sent: 27 January 2022 20:03
To:
Subject: Re: Next day delivery
Dear Joan
Hope you are doing well ?
May I please get your order number to assist you better ?
Many thanks.
Best wishes
Customer Service Team
@ Ammpoure.com
On Wed, Jan 26, 2022 at 6:17 PM Joan O'Gorman wrote:
I paid £8 for next day delivery, but I have not received my order.
I would like to know the progress of my order.
Nothing arrived!
I ordered orthotic support on December 27th 2021 and over a month alter it has still not arrived.
I am asking for a refund but so far not able to get this - I shan't order anything from this company again.
Fiona G
31 January 2022
Unprompted review
Reply from Ammpoure
Dear Fionna
Hope you are doing well ? Please note our customer serivce team has sent you a proof of shipping using Royal Mail's service.
They have been in constant touch with Royal Mail for your order.
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
“Absolutely wonderful service
“Absolutely wonderful service, Delivery on given time From An Ammpoure.com by very friendly men. This is my first order and brilliant Service from their side...” I know that they would have a lot of traffic of email still they replied my all emails. Wow!...
31 January 2022
Unprompted review
“I so much love your services
“I so much love your services. good services Ammpoure team.” They heard me quick and figured out my product. "Finally, I can say that they have give me 100% satisfaction as they use to say in their product descriptions."
31 January 2022
Unprompted review
Still waiting for refund after many months
I have already submitted a review about Ammpoure withholding my money and not giving me a refund for sending me false goods as advertised. I have already returned the item as per procedure and they are lying to me that my money has been returned. Do NOT deal with this company. They are ripping people off. I will now take this further.
31 January 2022
Unprompted review
Reply from Ammpoure
Dear Arnold,
Hope you are doing well ? May I please know your order number ?
Please note we never keep any customer's money if the product has been refunded.
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
I went through many website in UK…
I went through many website in UK already some was scammers they used to say something else and doing something else but I met this company i can understand sometimes delay happens because of the corona but it's ok, instead they given me the correct product. It came within the given time.
25 January 2022
Unprompted review
Reply from Ammpoure
Dear Meredith
Many thanks for the wonderful feedback
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.