While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers had a great experience with this company. Customers are really happy with the products, finding them to be a staple in their routine and incredibly easy to apply. Many people appreciate the convenience and the natural look of the items, often comparing them favorably to professional salon results. The ordering process is also frequently highlighted as smooth and efficient. However, some customers expressed dissatisfaction with the durability of certain products, noting issues like paint peeling or nails falling off quickly. There were also a few concerns regarding the price, with some feeling that the cost was not always justified by the product's longevity or that additional necessary items were too expensive.

What people talk about most

Product

Clients share positive opinions on product quality and ease of use. Many reviewers praise the durability of... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the durability of the... See more

User experience

Users describe positive interactions with the user experience. Many customers found the products easy to... See more

Order

Reviewers mention positive feedback about their orders. Many customers express satisfaction with the ease of... See more

Price

Consumers find price to be ambiguous. Many reviewers praise the affordable prices and consider the products a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I genuinely couldn’t live without House of Amor lashes—they’ve become a staple in my make up routine. The new half lash pre-glued styles are an absolute game changer… a full set in minutes, no s... See more

Company replied

Rated 5 out of 5 stars

First time using these press on nails and I’m so impressed with them! I ordered “Pink Lemonade” and applied them using the glue the night before my holiday. They lasted 6 days before 1 fell off but I... See more

Company replied

Rated 3 out of 5 stars

Bought the press on nails and the durability of it is actually amazing compared to the others.It looks like you get your nails done in the salon. It lasted a week to me til one of the nails come off .... See more

Company replied

Rated 5 out of 5 stars

Fantastic product! I purchased the ‘lemon sugar’ nails ahead of my holiday to Cyprus. I’ve been so impressed with the durability of them as I’ve been jet skiing, swimming and on quad bikes with these... See more

Company replied


Company details

  1. #197 of 219 best companies in Beauty product supplier

Written by the company

House of Amor is a beauty brand that celebrates inclusivity, authenticity, and self-expression, offering premium-quality lashes and nail products designed to empower and inspire. Specialising in DIY at home beauty treatments.


Contact info

4.0

Great

TrustScore 4 out of 5

209 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Beautiful nails

Beautiful nails , but had to keep glueing them back on .

1 August 2025
Unprompted review
House of Amor  logo

Reply from House of Amor

Hi Sharon, We’re so pleased to hear you love the look of the nails, though we’re really sorry to hear you’ve had some trouble with them lasting.

Our nails are designed to stay on for a couple of weeks once applied, so in many cases when they don’t, it just means the application may need a few small tweaks.

Here are our top tips for the best, long lasting results:

* Fully prep your natural nails before application
* Thoroughly buff the nail surface to remove shine
* Push back all cuticles so the nails can adhere properly
* Make sure the press-on nails aren’t touching any skin
* Dehydrate the nails to remove any natural oils
* Apply a generous amount of glue to both your natural nail and the press-on nail
* Hold each nail down firmly for at least 60 seconds to secure adhesion
* Apply at night so you can leave them undisturbed, with no water contact, until fully set

We hope these tips help you get the most out of your next set – and thank you so much again for your feedback.

Rated 1 out of 5 stars

I would not buy these again

I would not buy these again

After receiving an email from House of Amor asking me to review my purchase, I reviewed the kit poorly due to packaging issues. It was a struggle to get the kit open, struggle to get the tweezers out of the packaging, and a struggle to get the tubes out. The lashline of the false lash is so incredibly thin that it just fell apart. Anyway, I left that review in the hopes that they would reach out to me but they did not.

After using the kit three times in 4 days (the lashes did not stay on long enough so I had to take them off and redo them) I noticed that the bond has dried up! I then chose to not use them anymore as it wasn’t worth the hassle - then I receive another email today (was hoping it was a direct email from the company to chat about my previous concerns with the product) asking to leave ANOTHER review! And that brings me to today!

1 July 2025
Unprompted review
House of Amor  logo

Reply from House of Amor

Hi Stephanie

We’re really sad to read your review and to hear that you’ve been left feeling disappointed with your experience. We’ve searched our website for your original review but can only see your feedback regarding the bond, not the other concerns you’ve raised here. Please know that we take feedback like this very seriously and would love the opportunity to put things right to ensure your satisfaction.

We haven’t received feedback regarding the packaging of our Starter Kit before, so we would really like to understand what went wrong with your pack. Our lashes within the starter kit are designed to be as natural as possible, which means they are made to be delicate. We recommend removing them from the packaging using your fingers and thumb only, as using the applicator at this stage can sometimes cause damage.

From what you’ve described, the issues with longevity may be down to application and this is something we can absolutely help with. We have a dedicated customer services team who would be more than happy to offer tailored advice and support to ensure you get the best results and are fully satisfied with your purchase.

We kindly ask that you get in touch with our team directly so we can work with you on this. Your feedback is invaluable to us, and we’d really like the chance to turn your experience around.

Rated 5 out of 5 stars

I tried the lazy girl cluster lashes as…

I tried the lazy girl cluster lashes as they were on offer and I’ve now not only switched from a rival brand but ordered a regular delivery of them! I was using the other company for pre- glued cluster lashes and loved them but House of Amor have more choice and the longer length lashes are much fluffier! Absolutely gorgeous. My favourites are Midnight and Twilight for that full, glam look that I wear everyday. I do use the rival companies cleansing mist to clean my lashes before applying and get 4/5 days use. If one comes off overnight which occasionally happens, I pop another one in seconds! My old lashes came in packs of 30 but I get 40 lashes in these packs so better value. I also recommend the pre-glued applicator to put them on. Quick delivery and a fab company who send a thank you email for ordering and clearly value their customers. Please launch one length pre-glued clusters as I always run out of 14’s!!

17 August 2025
Unprompted review
House of Amor  logo

Reply from House of Amor

Hi Nicola

Thank you so much for taking the time to leave us such a lovely review 💖 We’re absolutely thrilled to hear that you’re enjoying our Lazy Girl lashes and that they’ve become part of your everyday glam routine! Midnight and Twilight are such gorgeous choices.

We completely agree with you on the Lazy Girl applicator, it really does make a huge difference to application especially clamping your lashes at the end and we’re so glad you’ve found it just as helpful as we do. We also wanted to let you know that we offer a Cleansing Foam that we highly recommend trying. It’s perfect for prepping your natural lashes before application and helps keep everything clean and fresh for the best hold.

Your feedback means so much to us, and we really do value each and every one of our customers. Thank you again for your kind words and your support, it makes such a difference to our team 💖

Rated 5 out of 5 stars

Got the lashes

Got the lashes. Wow amazing, never been able to do lashes at home before.
Done both eyes under 15mins. Went on holiday with them and they lasted very well.
I got the starter kit and removed them myself after about 5 days which was very easy to do and tight ruin my natural lashes.
Great product. Thinking of trying the nails next time:-)

7 July 2025
Unprompted review
House of Amor  logo

Reply from House of Amor

We’re so pleased to hear how easy you found our lashes to apply and that they lasted so well during your holiday.

It’s great to know the Starter Kit helped you feel confident doing your lashes at home, they are so easy to apply and they get even easier each time you apply them.

We’d be so excited for you to try our nails next time, we think you’ll love them just as much as the lashes 💖

Rated 5 out of 5 stars

I bought the preglued lashes after…

I bought the preglued lashes after trying other lashes elsewhere and not being able to get them on at all. However these preglued lashes from house of amour were so easy to get on compared to others and I'll definitely continue buying them through house of amour!

15 July 2025
Unprompted review
House of Amor  logo

Reply from House of Amor

Hi Lauren, So pleased to hear you’re loving our Pre-Glued lashes, thank you so much for your lovely feedback!

We have lots of styles in the Pre-Glued range for you to explore, and if you’d like any help choosing your next set, just let us know. We’re always happy to help 😊

Rated 3 out of 5 stars

Bought the press on nails and the…

Bought the press on nails and the durability of it is actually amazing compared to the others.It looks like you get your nails done in the salon. It lasted a week to me til one of the nails come off . When its time removing it , it was recommended to soak the fingers for 10-15 mins which i did but i would recommend buying their Nails remover as using the glue really does leave a damage to your natural nail . I only wish for the price we pay for the nails that it should come with remover as the nail remover itself is expensive.

1 August 2025
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for your feedback, we’re so pleased to hear you’ve been impressed with the durability and salon like finish of our press-on nails.

We do recommend soaking your nails in warm, soapy water for at least 10–15 minutes to help loosen the glue. However, our Nail Remover is a much quicker and easier option for removing them while avoiding any potential damage to your natural nails.

We really appreciate your suggestion about including a remover with our nail packs, this is valuable feedback and definitely something we can look into for the future.

Thank you again for taking the time to share your experience.

Rated 5 out of 5 stars

Delivered super fast

Delivered super fast. Can’t fault the lashes either. They stayed put for a good few days with no budge. Will order again for sure

1 August 2025
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for taking the time to leave a review! We’re so pleased to hear your lashes arrived quickly and that you were pleased with them 💖

Rated 5 out of 5 stars

Perfect holiday nails

First time using these press on nails and I’m so impressed with them! I ordered “Pink Lemonade” and applied them using the glue the night before my holiday. They lasted 6 days before 1 fell off but I was in the pool and sea everyday. They looked amazing and I’ve now ordered another set in “Lemon Sugar”

25 July 2025
House of Amor  logo

Reply from House of Amor

Hi Lisa, Thank you so much for sharing your first experience with our nails. We’re so pleased to hear you’re impressed! 💖 Pink Lemonade is such a gorgeous choice, and we are pleased they lasted so well for your holiday.

We’re so excited for you to try Lemon Sugar, this is one of our most popular styles and we can’t wait to hear what you think of them too 💖

Rated 5 out of 5 stars

The nails arrived really quickly

The nails arrived really quickly. We’re great quality. Exactly as described. Used the dabs and they felt really secure all day and came off fairly easily the next morning. Would highly recommended.

2 August 2025
Unprompted review
House of Amor  logo

Reply from House of Amor

Hi Rebecca, Thank you so much for your kind review! We’re so pleased to hear your nails arrived quickly, were exactly as described, and that you found the glue tabs both secure and easy to remove.

Your recommendation means a lot to us, and we can’t wait for you to try more styles. 💖

Rated 2 out of 5 stars

Brought the eyebrow pencil and it was…

Brought the eyebrow pencil and it was rubbish threw it away in the bin

16 July 2025
Unprompted review
House of Amor  logo

Reply from House of Amor

Hi Lisa, We’re really sorry to hear that you didn’t enjoy our eyebrow pencil. We usually receive such great feedback on our brow products, so we’d love to understand more about the issue you experienced.

Please do reach out to our helpful Customer Care Team, who will be happy to look into this for you and work towards a resolution.

Rated 5 out of 5 stars

best lashes ever!!

after many , many years of lash extensions , fortnightly infills , I decided to try Amor lashes, never looked back, easy to apply, look fabulous & a fraction of the cost that i used to pay out,

25 July 2025
House of Amor  logo

Reply from House of Amor

Thank you so much for your review 💖 So pleased you are enjoying your lashes and finding them much more cost effective than your salon lashes.

Rated 1 out of 5 stars

Nothing wrong with the product I just…

Nothing wrong with the product I just couldn’t get on with them

10 July 2025
Unprompted review
House of Amor  logo

Reply from House of Amor

Hi Janet

Thank you for taking the time to leave a review. We're really sorry to hear that you have experienced issues with your product.

We’d strongly recommend reaching out to our customer service team, who would be more than happy to support you with step-by-step guidance and personalised tips. We're confident we can help you turn the experience around 💕

Rated 5 out of 5 stars

Incredible!

So blown away by the product. My lashes came just in time for my 30th birthday party too 😍 I’ve never been able to apply strip lashes so buying these was a risk as I didn’t know if I’d be able to apply them myself. I set a timer and started and it only took me 13 minutes to pick a style, apply the lashes, seal them and walk out the bathroom with so much sass 😍 can’t wait to order more and play around with different lash styles and lengths. Got so many compliments about the lashes too! Couldn’t recommend this product enough!

18 July 2025
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for your lovely review – and a very happy 30th birthday from all of us at House of Amor! 🎉💖 We’re so pleased to hear your lashes arrived just in time and that you found the application process smooth and straightforward. 13 minutes is seriously impressive for your first try!

Thank you again for your kind words and recommendation – it really means a lot to us 💖

Rated 2 out of 5 stars

Bought the quick lash starter set after…

Bought the quick lash starter set after seeing them online. I’ve always been a wearer of self application lashes and thought I would give these a try after their claim of these lashes lasting up to 7 days. Sorry to say I really do wish I’d read previous reviews on here as I completely agree with them. They don’t even last a day. And before I am fobbed off with it must be my application of the product, and if I ‘tweak’ it ect, I can assure you it isn’t. They should not be advertised at all as a product lasting 7 days. You’d be lucky to get 48hrs! Genuinely wish I’d saved myself the £40 I spent on these products. Will say the presentation of the box was nice just a real shame.

20 July 2025
Unprompted review
House of Amor  logo

Reply from House of Amor

Hi Kimberley - We’re really sorry to hear that you didn’t have a great experience with your QuickLash Starter Set – that’s never what we want for our customers. We completely understand how frustrating it must feel when something doesn’t meet your expectations, especially when you’ve been excited to try it.

In situations like this, the wear time is almost always linked to application, and we’re certain we’d be able to help you get a better result. Our lashes are designed to last up to 7+ days, and as you’ll see from thousands of genuine reviews on our website, many customers do enjoy long, comfortable wear – even up to 10 days in some cases.

We would strongly recommend reaching out to our customer care team. They’re amazing at offering step-by-step guidance and tailored tips based on your personal routine and lash type. We genuinely believe, with the right support, you’d get a totally different experience with them.

Thank you again for your feedback, we hope you’ll give us the chance to help 💗

Rated 5 out of 5 stars

Fantastic company quick and efficient…

Fantastic company quick and efficient service. I just love these lashes so easy to apply and last a week for me. Comfortable to wear and I haven’t had any problems with my eyes like I did with salon lashes. Would highly recommend 🤩

20 July 2025
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for your lovely review 💕 We're so happy to hear you're loving the lashes and finding them easy to apply, and lasting a whole week too, which is great!

Thank you for recommending us, and for being part of the House of Amor community ✨

Rated 2 out of 5 stars

Didn’t stick well the glue was not good…

Didn’t stick well the glue was not good I done exactly what it say on the instructions they didn’t stay and my real eyelashes was all stuck together so definitely not for me but the packaging was lovely

12 June 2025
Unprompted review
House of Amor  logo

Reply from House of Amor

Hi Zoe - We’re really sorry to hear that you had trouble with the bond, that’s definitely not the experience we want for our customers, and we really appreciate you sharing your feedback.

If your natural lashes were sticking together, it could be a sign that too much product was applied. One of the most common mistakes with our bond is using more than needed, it’s actually designed to work best when used sparingly. We recommend applying a small amount just to the root of your natural lashes, avoiding pulling it through like a mascara. A little really does go a long way!

Our Customer Care team is always more than happy to help and guide you through the application process step-by-step. They can also check if there are any issues with your product and arrange a solution if needed.

Please don’t hesitate to reach out, we’d love to help you get the most out of your lashes 💗

Rated 5 out of 5 stars

I have been using House of Amor for

I have been using House of Amor for a couple of years now, and I absolutely cannot fault them in any way. This week I had to contact customer service for the first time due to my own error, and they kindly rectified the issue for me even though they didn’t have to.

Their lashes and nails are absolutely top quality and have saved me so much money and time going to the salon.

The bad reviews on this page are left by people who have no patience to learn the application properly. If your lashes or nails fall off after a day that’s because of human error and your own prep/ application, not a fault of the product itself. I’ve been ordering for years and never had an issue. My nails can last over three weeks and my lashes 10 days!

9 July 2025
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for your kind words and continued support over the years, it really means a lot to us 💗

We’re so glad we could help you out recently, and it’s amazing to hear how much time and money our lashes and nails have saved you. Hearing that your nails last over three weeks and your lashes up to 10 days is exactly what we love to see!

We also really appreciate your honest take on application, practice really does make perfect, and we’re always here to help anyone who needs a bit of guidance along the way.

Thank you again for being such a valued part of the House of Amor community 💞

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! Ive tried and used many brands in the past. Nothing compares! Worth every penny! The lash choice means there is a lash for everyone. Customer service is always fast and supportive. All round, very happy 🥰

5 July 2025
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for your kind words and for taking the time to leave a review.

We’re so pleased to hear that you’ve had such a positive experience with both our products and customer service. It’s great to know that the range of lash styles has helped you find the perfect fit, that’s exactly what we aim for.

We really appreciate your support 💖

Rated 1 out of 5 stars

Bought the glue dots

Bought the glue dots. WASTE OF MONEY. once you peel the backing paper back they all ball up, then you can’t use. They are all different sized dots so this is frustrating as you can feel the different sizes on the 2 clusters i managed to used. Bought the dots as was gifted some clusters without glue, but will stick to pre glued next time. Absolute waste of money, and efforts

8 June 2025
Unprompted review
House of Amor  logo

Reply from House of Amor

We’re really sorry to hear that you’ve had a frustrating experience with our glue strips, that’s absolutely not what we want for our customers.

The glue strips are a completely different application method to our original Quicklash system and can take a little practice to get right. The strips are designed to be flexible for custom cluster use, but we completely understand your concerns and how this may have felt disappointing.

We highly recommend checking out our How It Works page, where we’ve created step by step tutorials to guide you through the correct application and help make the process as smooth as possible.

Our customer service team is also always here to help, please don’t hesitate to reach out, and we’d be more than happy to offer personalised advice to make sure you get the most out of your lashes.

Thank you for your feedback.

Rated 5 out of 5 stars

Incredible products and lovely staff!

Incredible products and lovely staff!
I've never used false lashes before so I was quite apprehensive about putting them on. It honestly couldn't be easier and they last 6-7 days if I take care of them. I use 14mm Tease and they are so beautiful, very natural looking.
After a few goes, I can put on a full set in 20 mins or less. Big fan!
I've only had need to contact the support team once when I messed up my order. Philippa responded so quickly and was super friendly and helpful!

2 July 2025
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for your lovely review! 💕 We're so happy to hear you've had such a positive experience with our lashes! Tease is such a gorgeous, natural style and it’s great to hear you’ve mastered the application so quickly!

We are so pleased that our customer services team could promptly help you with your order query 😊

Thank you for being a part of the House of Amor community 💖

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look