amp Reviews 273

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 270 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, praising its quality, sleek design, and ease of use. Many highlight the advanced AI program building and the comprehensive app, which offers a wide variety of workouts and adapts to individual needs. The staff is frequently commended for their professionalism and helpfulness during installation. However, some people were dissatisfied with the installation process, mentioning issues with installers' experience, communication, or the quality of their work, occasionally leading to damage or improper setup. A few other people also felt that the app lacked certain functionalities, such as the ability to program supersets easily or support for Android devices.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its design, functionality, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the product's ease of use, intuitive... See more

Quality

Customers consistently express satisfaction with the quality of the product. Many reviewers describe the... See more

Application

Consumers find the app to be a positive and impressive feature. Many reviewers praise its AI program... See more

Staff

Users describe positive interactions with staff. Many customers praise the professionalism and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m blown away by AMP. It’s like having a personal trainer, a custom program, and a full gym all in one sleek setup. The virtual coach adapts to me, the equipment attachments cover every muscle group,... See more

Company replied

Rated 5 out of 5 stars

An amazing machine. Installation was top notch, I didn't have to do anything. So many different exercises can be done, and even if you have dumbbells at home, this will add a whole other dimension to... See more

Company replied

Rated 5 out of 5 stars

Being an AMP user was the best decision I’ve ever made. Have an AMP machine made my busy working mom life easier… just working out from home and have their AI generated content motivate me work out c... See more

Company replied

Rated 5 out of 5 stars

This is a great machine! We love it and it gives a wonderful workout! It's sleek and very easy to use. The customer service has also been top notch and phenomenal. They really care about giving custom... See more

Company replied


Company details

  1. Physical Fitness Programme
  2. Fitness and nutrition
  3. Wellness Programme

Written by the company

amp is an AI-powered home fitness device designed to deliver adaptive strength training tailored specifically to you. Featuring 450+ diverse movements and guided workouts by celebrity trainers, amp provides engaging, effective sessions directly in your home. With a sleek, modern design that blends seamlessly into any living space, amp eliminates bulky equipment while maximizing results. Experience smarter, personalized fitness that adapts with your progress and lifestyle.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

273 reviews

5-star
4-star
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1-star

Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great for home gym versatility

The Amp device has such a small profile it was able to fit perfectly in my home gym, yet allows me to do all the exercise of traditional, large machines. The app has a great variety of workouts, so even if I don’t have much time, I can choose a workout that fits into my schedule. Additionally the customer service has been great and very responsive.

9 March 2026
Unprompted review
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Reply from amp

Thank you for taking the time to share your experience with amp! We're glad you've been enjoying all that amp has to offer. We hope you continue to enjoy your workouts!

Rated 5 out of 5 stars

Exceptional workout plans

Exceptional workout plans with a variety of options/skill levels. App is functional and easy to navigate.

9 March 2026
Unprompted review
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Reply from amp

Hi Sandy, we're glad you're enjoying all of the different workouts amp offers! Thank you so much for being a part of the community!

Rated 5 out of 5 stars

Amp has made my experience great by…

Amp has made my experience great by making it so easy to remain consistent with my workout. I don’t have to think about a routine or what resistance level to set. I don’t even have to prepare to leave my home.

9 March 2026
Unprompted review
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Reply from amp

Hi Natalie, we're so glad that amp has been able to remove the guesswork for you. We can't wait to see all that you'll continue to accomplish! Thank you for being a part of the community.

Rated 4 out of 5 stars

Having the AMP machine in my home feels…

Having the AMP machine in my home feels like having a full gym at my fingertips. It makes workouts so easy. Admittedly, I do not love the app, but the equipment itself is incredible.

9 March 2026
Unprompted review
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Reply from amp

Hi Gila, thank you for taking the time to share your experience. We are glad that you're enjoying all that the amp device has to offer, all from the convenience of your home. We'd love to learn more about how we can improve your amp experience, especially with the app. Feel free to reach out to us at support@joinamp.com - we're here to help!

Rated 5 out of 5 stars

It just perfectly fit my lifestyle

It just perfectly fit my lifestyle! No need to go out, no public gym, simply workout home and save time, save the trip!
It’s the best and slim save space. Absolutely useful.

9 March 2026
Unprompted review
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Reply from amp

Hi Anastasia, we're glad to hear that amp fit perfectly into your lifestyle! We can't wait to see all that you'll continue to accomplish. Thanks for being a part of the community!

Rated 5 out of 5 stars

AMP was installed expertly by a team of…

AMP was installed expertly by a team of professional installers and the program and machine have been a breeze to use

9 March 2025
Unprompted review
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Reply from amp

Hi Jonathan, thanks for sharing your experience. We're glad installation went smoothly and you're enjoying all that amp has to offer!

Rated 3 out of 5 stars

Very Negative Delivery and Installation Experience

I am impressed with the quality of the machine with the combination of the options available in the app. The installation could have been so much better. After waiting over a month for the delivery, the installers were 2 hours late after about a 4 hours window. They stated that they were in an accident, but there was no communication regarding that. I called the 3rd party delivery company and they could not locate them. They showed up late at night, installed the machine, while accidentally breaking a piece on the lid that covers the unit, while lying to us stating that it does not go all the way in because it was made that way for easy access to maintenance. I was able to glue the tabs on the piece myself with epoxy and insert the cover properly. In addition, there is an extra bolt left over which still leaves me to think that it was meant for the installation.

28 February 2026
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Reply from amp

Hi there, we are very sorry for the delivery issues you had. This is certainly not the white glove amp experience we want you to have. This has been escalated internally to the appropriate teams to investigate, and a member of our team will be in touch with you directly via email. We are sorry again, and we truly appreciate your patience with us. We are committed to making this right for you.

Rated 5 out of 5 stars

Highly recommend AMP

Purchase process was easy.
Delivery was quicker than expected.
Delivery and install process was smooth.
AMP is very efficient.

25 February 2026
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Reply from amp

We're so grateful to have you as part of the amp community! We hope you continue to enjoy your workouts with us.

Rated 5 out of 5 stars

Really Great Workout Experience

I really really like the amp device and app. It makes working out easy and fun. The AI-powered app plans my workouts for me based on my goals and I just show up. Really impressed with this machine.

4 March 2026
Unprompted review
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Reply from amp

Thanks for taking the time to share your experience with us! We're so glad to hear that amp has made working out more enjoyable and convenient for you. Thanks for being a part of the community, and let us know if there's ever anything we can do to improve your experience!

Rated 4 out of 5 stars

I love the Amp

I love the Amp. BUUUUUTTTTT It took 8 weeks to deliver. Plus, the mix up between the delivery company and the warehouse added two weeks. Need to streamline it!

25 February 2026
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Reply from amp

Hi there, thank you for sharing your experience. We're so happy to hear that you're enjoying working out with amp! We apologize for the issues you had with delivery, and we've passed this feedback along to the appropriate team. Please don't hesitate to reach out to us at support@joinamp.com if there's ever anything we can assist with.

Rated 5 out of 5 stars

Apple quality product

Fashionable, aesthetic, functional, easy to use! The app is quite cool. I do like going to the gym and I do supplemental work on the device when I had a busy day. Their programming is quite a kickass!

2 March 2026
Unprompted review
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Reply from amp

Hi Eitan! Thanks for taking the time to share your thoughts with us. We're so glad amp has been a nice complement to your current routine. Keep crushing your workouts!

Rated 5 out of 5 stars

The installers were pretty quick and…

The installers were pretty quick and took the box so I didn’t have to deal with it.
The device is beautiful. It’s really helpful to have a workout already assigned for you. The ability to replace moves either temporarily or always is a lifesaver.
I waited over a month for it to arrive and it was definitely worth the wait. I quit my gym membership once I got my device. Now I actually look forward to working out!
I did have one minor hiccup due to my dog chewing up one of the straps. I contacted CS and I received a new one 2 or 3 days after contacting them. Their cs is fantastic.

16 February 2026
Unprompted review
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Reply from amp

Hi Kate, thank you for taking the time to share your experience with us. We're so happy to hear that amp has been a great addition and you now look forward to working out! We're here to assist if anything else comes up.

Rated 5 out of 5 stars

I love my amp

I love my amp. I struggled to decide which AI exerciser to purchase, and I chose AMP for space and price. Ordering and delivery all went well in my case, and I could not be more pleased. Using the device is easy, and the workouts are fantastic. I would not hesitate to recommend this device to anyone. It does everything I need and much more. Excellent.

2 February 2026
Unprompted review
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Reply from amp

Hi Karen, we're so grateful to have you as part of the amp community! We're so glad to hear that you're enjoying the workouts. Please don't hesitate to reach out to support@joinamp.com if there's every anything we can do to improve your experience.

Rated 2 out of 5 stars

Apple Phone Users Only!!!

Updating my review: Still checking in on any development of an android app. I can see folks have been asking for it and it has been almost a year of "our team is working on it" ? Giving up faith that I will ever use this gym and also taking a star away from our experience as time progresses. I will check again in a month's time. BTW: Happy to beta anything you might have!?
-------
My husband loves it, but he is the only Apple phone user in the family. I would love to start using the system too, but no Android support?

8 February 2026
Unprompted review
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Reply from amp

Hi Anna, thanks for taking the time to share your feedback with us. Our team is working on introducing Android compatibility. Stay tuned for future updates! In the meantime, please don't hesitate to reach out to us at support@joinamp.com if there's anything else we can do to improve your experience.

Rated 5 out of 5 stars

Highly recommend

My amp has been great! I’ve been using it for several months now and it has played a massive part in my health and strength goals, and I’ve already seen measurable improvement. The machine is well built, and the app has phenomenal workouts - which have improved over time. No complaints.

26 February 2026
Unprompted review
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Reply from amp

Hey Stephen, we're so happy to hear that amp has been an integral part in helping you achieve your health and strength goals! We're so grateful to have you as part of the amp community, and we can't wait to see all that you'll continue to accomplish!

Rated 5 out of 5 stars

I think amp is totally worth the wait…

I think amp is totally worth the wait (yes the shipping can be a while) but it's definitely a non-regrettable purchase! Can't wait for the community to grow bigger and stronger!

26 February 2026
Unprompted review
amp logo

Reply from amp

Hi Jess, we're so grateful to have you training with us and for being a part of the amp community! Don't hesitate to reach out to us at support@joinamp.com if there's ever anything we can do to improve your amp experience.

Rated 5 out of 5 stars

I love the Amp

I love the Amp. It provides great workout and doesn’t take up too much space. It is a great piece for people with limited space.

15 September 2025
Rated 4 out of 5 stars

Great Set-Up

Direct communication was a challenge in the pre-delivery but the set up was excellent and the equipment is great. There is no shelf to hang the accessories by which is my only complaint.

26 November 2025
Rated 5 out of 5 stars

The product is great

The product is great - both the machine and the app. The lack of transparency around wait times to get your machine and lack of communication was not so great.

25 November 2025

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