I’m blown away by AMP. It’s like having a personal trainer, a custom program, and a full gym all in one sleek setup. The virtual coach adapts to me, the equipment attachments cover every muscle group,... See more
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Review summary
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An amazing machine. Installation was top notch, I didn't have to do anything. So many different exercises can be done, and even if you have dumbbells at home, this will add a whole other dimension to... See more
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Being an AMP user was the best decision I’ve ever made. Have an AMP machine made my busy working mom life easier… just working out from home and have their AI generated content motivate me work out c... See more
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This is a great machine! We love it and it gives a wonderful workout! It's sleek and very easy to use. The customer service has also been top notch and phenomenal. They really care about giving custom... See more
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Company details
Written by the company
amp is an AI-powered home fitness device designed to deliver adaptive strength training tailored specifically to you. Featuring 450+ diverse movements and guided workouts by celebrity trainers, amp provides engaging, effective sessions directly in your home. With a sleek, modern design that blends seamlessly into any living space, amp eliminates bulky equipment while maximizing results. Experience smarter, personalized fitness that adapts with your progress and lifestyle.
Contact info
110 Greene St, 10012, New York, United States
- support@ampfit.com
- ampfit.com
4.4
Excellent
273 reviews
Replied to 91% of negative reviews
Typically replies within 1 week
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It really works
It really works. The morning after, all my muscles are sore. The app is amazing. It tells you exactly what to do and you can watch the person on the app as they’re doing it so you can see exactly how you’re supposed to hold the handles and how you’re supposed to do the moves.
I have mine for three weeks so far and I love using it
24 November 2025
Reply from amp
Thank you for sharing your experience with us. It’s great to hear that the workouts are already making an impact and that the app has been helpful in guiding you through each movement. We designed it to feel clear and intuitive, so it’s really nice to know that’s coming through.
We appreciate you taking the time to leave a review and are glad amp has become part of your routine. If you ever need anything along the way, we’re always here to help!
The equipment not only met but far…
The equipment not only met but far exceeded my expectations. I am able to work out during lunch (I work from home) and can create a specific work out for the body parts I want and it tracks everything. The tech is phenomenal and the quality is excellent. One of the best purchases ever. Kudos to AMP for all the features built in and attention to detail.
27 November 2025
Reply from amp
Thank you so much for sharing this, it truly means a lot to us. It’s great to hear how well amp fits into your work-from-home routine and that being able to build workouts around what you want to focus on has made such a difference!
The future of fitness
This machine has far exceeded my expectations. The technology is just mind blowing and makes the whole experience just pure enjoyment.
26 November 2025
Horrible
Horrible , DO NOT purchase terrible communication with the company and support.
3 December 2025
Unprompted review
Reply from amp
Thank you for sharing your experience. We’re really sorry to hear that communication and support felt this frustrating, that’s not the experience we want for anyone. We’ve reached out to you directly to learn more
Was supposed to have an install back in march 2026…
Was supposed to have an install back in March 2026 according to the facebook messenger response I got tonight. It is December the 2nd 2026 I've heard nothing from them since April of this year terrible communication I would not recommend this product due to lack of quality customer service.
Below is the message thread to Ampfit and direct responses from communication from Ampfit representative: This is cut and past message from Amp Fitness: " Hello Todd! Totally understandable — and yes, if you have a pre-order in place, you’ll automatically get updates as your area gets closer to going live. We’ll keep you in the loop every step of the way, from install availability to delivery timing.
Appreciate you sticking with us — we’re excited to get you up and running when the time’s right!
December 2, 2025 I messaged Amp Fitness asking for update on install date. Message stated the following: " Thanks for letting us know! I can see you shared your zip code earlier! I’ve checked, and we’re scheduled to begin installations in your area in March 2026. If you’d like to proceed with a cancellation instead, no worries, please just fill out this form:"
I chose to cancel my order after receiving no communication from Amp Fitness following April 15, 2025, and only hearing back when I reached out on December 2, 2025. Given this experience, along with issues reported by several friends who own the unit, I cannot recommend this company or its product.
1 December 2025
Unprompted review
Reply from amp
Thank you for sharing this with us. We’re really sorry to hear how long you’ve been waiting and how unclear the communication has been we completely understand your frustration, and this is not the experience we want for you.
We’ve reached out to you directly to learn more about what happened so we can look into your order and make sure you get the support you should have received from the start.
Thank you for bringing this to our attention, we’re here to help.
Love my AMP
Love my AMP. From the white glove install to the app, it’s all fantastic.
17 November 2025
Reply from amp
Thank you for sharing this we love hearing that you’re enjoying your amp. From the white-glove install to the app experience, it’s great to know everything has felt smooth and seamless!
Reply from amp
Love hearing this, thanks so much for sharing! We’ll be sure to pass your feedback along to the team!
Quality made/space saving equipment
The equipment is quality made, easy to use.
The installation went smooth and professional.
The equipment is well designed, space-saving.
Customer service is proactive and eager to assist. Highly recommend !
14 November 2025
Reply from amp
Thank you so much for taking a moment to share your experience. It’s wonderful to hear that everything from the setup to using the device has been such a positive process for you, and that our team has been able to support you along the way. We appreciate your recommendation and are glad the device has been a great fit for your workout routine! Keep crushing those workouts
If you ever need anything, we’re always here to help!
Great workout!
Installation was fast and professional. Feels like a solid piece of equipment. Love this thing - it’s a great workout, and fun to use! It’s just what I needed to stay in shape.
14 November 2025
Reply from amp
Thank you so much for sharing this! We’re really glad to hear your installation went smoothly and that the device has been such a great addition to your routine. It’s awesome to know you’re enjoying the workouts and having fun with it!Keep crushing those workouts!
Communication was good
Communication was good. Giving an estimate, up front, of when to expect delivery, would have been ideal.
Delivery and installation by JB Hunt was excellent!
14 November 2025
Reply from amp
Thank you for sharing your experience with us! We’re really glad to hear that your delivery and installation with JB Hunt went so well.
We also appreciate your note about wanting a clearer delivery estimate upfront that’s really helpful feedback, and we’ve shared it with our team so we can continue improving the experience.
Thanks again for taking the time to leave a review. We’re always here whenever you need us!
Absolutely love this machine
Absolutely love this machine! Sleek and well built and also super easy to use!
20 November 2025
Reply from amp
Thank you so much for sharing your experience with us. It’s great to hear that the device has been such a solid fit for you and that the design and ease of use are standing out. We really appreciate you taking the time to leave a review.
If anything comes up along the way, we’re always here to help. Thank you for being part of the a
mp community!
Love this machine
The only downside is you have to be patient when you order it! It took me 5 mos to get and I’m still waiting for my mystery gift to show up! The device is amazing!
17 November 2025
Reply from amp
Thank you so much for sharing this! We’re really glad to hear you’re loving your amp that means a lot to us. We also understand how frustrating the long wait can be, and we appreciate your patience throughout the process.
As for the mystery gift, thank you for calling that out. We’ve reached out to you directly so we can look into this and make sure it gets taken care of.
Thanks again for your feedback and for being part of our community, we’re here whenever you need us!
I love the product, install falls way short
I love the product! We have been using it now for a week and it’s awesome. Waiting over a month was a little disappointing but okay, no problem. The installation was embarrassing. Neither one of the installers spoke English and used his wife as an interpreter over the phone. It was also very clear they did not have any appreciable construction or installation experience. It took a good hour to explain to them how and where to install the damn thing. I seriously could have done it better and faster by myself. The “White Glove” install was pretty rough seeing how they were not able to explain to me how to use it.
20 November 2025
Reply from amp
Thank you for sharing your experience with us. We’re really glad to hear you’re loving your amp so far. We’re sorry to hear that the installation didn’t meet expectations the “white glove” service should feel smooth and professional, and we understand how disappointing this must have been.
We’ve shared your feedback with our team, and we’ve also sent you an email so we can learn more about your experience and make sure you’re fully supported moving forward.
Thank you again for taking the time to share your feedback it truly helps us improve.
I purchased Amp and paid for it in full…
I purchased Amp and paid for it in full upfront. It took me several months to get product when I kept being told I would receive a call for delivery in next two weeks and it kept being extended. I was also promised a special gift $200 value but never received anything aside from the regular Amp package. Not sure what the was all about. It was a very frustrating and unclear process. I eventually received the product and am loving it.
7 November 2025
Reply from amp
Thank you so much for taking the time to share your experience with us. We’re truly sorry to hear how long you had to wait for your amp and how unclear the delivery updates were along the way. You should never feel left in the dark, especially after paying in full, and we completely understand how frustrating those repeated delays must have been.We truly appreciate you sticking with us.
We also apologize for the confusion around the amp gift you were promised and we have sent you an email with the next steps to ensure you get the full amp experience.
Delivery was delayed from the initial…
Delivery was delayed from the initial stated date. And the installers had no idea what they were doing and they also left one of the top bolts loose so I’m stuck trying to figure out how to tighten it
18 November 2025
Reply from amp
Thank you for taking the time to share your experience with us. We’re really sorry to hear that your delivery was delayed and that the installation didn’t meet expectations. You should never have to deal with unclear setup or loose hardware on your own, and we completely understand how frustrating this must be.
We want to make sure you’re fully taken care of. We’ve just sent you an email so we can help you get that bolt tightened safely and review the installation issue with our team.
This product went above my…
This product went above my expectations. It delivers precise and easy to follow workouts that challenges me as a prior heavy cross-fit, heavy lifter. The design is sleek and easy to use.
11 November 2025
Reply from amp
Thank you so much for sharing this! We’re thrilled to hear that your amp has gone above your expectations and that the workouts feel clear, challenging, and aligned with your experience as a heavy CrossFit and strength-training athlete. Knowing that it pushes you while still being easy to follow means a lot to us. We put a lot of care into making sure every part of the experience feels smooth and motivating.
Customer service needs an upgrade.
When ordered, it was with the understanding the AMP would be delivered in 6-8 weeks. Even though I emailed customer service several times for a reason why it was nearing 12 weeks before it actually arrived, responses to my requests were ambiguous and never actually specified the reason for the delay.
9 November 2025
Reply from amp
Thank you so much for taking the time to share your experience with us. We’re truly sorry to hear that your amp arrived later than expected and that the updates you received along the way weren’t clear. We completely understand your frustration, and we truly appreciate you sticking with us through the delay.
Your feedback means a lot and helps us improve how we communicate with our customers during situations like this. We’ve also sent you an email so we can connect with you directly and make sure everything is fully taken care of.
Installation was fast and professional
Installation was fast and professional. Love my AMP machine. I work out harder than I did in the gym.
5 November 2025
Reply from amp
Awesome to hear! We’re glad your amp device is helping you work out harder than the gym. Fast installation and serious gains , that’s a win in our book! Keep crushing it!
My Amp was installed recently and I…
My Amp was installed recently and I can’t believe how much of a good workout I can get with one, very conveniently sized, unit! The app is amazing as well. Love the workouts available. Definitely worth the investment! Thank you!
14 November 2025
Reply from amp
We’re so happy to hear you’re loving your amp ! It’s awesome that you’re getting such great workouts from one convenient device, and that the app is making your training even better. Thanks for sharing, enjoy crushing those workouts!
Alvin from AMP was a Game Changer
What made this experience a game changer was Alvin. There were some delays in getting the device, but once Alvin reached out the process was seamless, transparent and he kept in touch every step of the way.
In addition, when the installers JB Hunt has some issues with the logistics of my wall for a safe implementation, then DJ from AMP reached out and actually came to my apartment to see how we could resolve it.
Finally, the last game changer was Angel and then Marvin from JB Hunt who came onsite to actually finally implement my AMP device. Marvin was such an expert and both he and Angel were fabulous.
In addition, AMP after sale service has reached out and offered some specialized training which I will accept.
Forever grateful and the wait was worth it
13 November 2025
Reply from amp
We’re so glad to hear how much Alvin, DJ, Angel, and Marvin helped make everything smooth for you! It means a lot that our team could guide you every step of the way and make the installation seamless. Excited that you’re taking advantage of the specialized training we know it’ll help you get the most out of your amp . Thanks for your patience, and being part of the amp community!
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