AMP Futures Reviews 949

Felix at AMP Futures walked me thru the setup process....in simple terms .. THANK YOU!

A good experience, in the sense that I was helped and supported in the best possible way. Thanks again, Daniel, for your great support! Best regards, Raffaele.

Freddy is an amazing support agent. He helped me setup my account and even fixed my commissions to the lowest possible. Highly recommend him and this broker!!

I spoke to Freddy and he was helpful in answering my questions.

Ignacio was extremely helpful and patient while guiding me through setting up Tradingview. He guided me step by step and made the process easy to understand. Hisknowledge and support were greatly appreciated.

AMP has been great so far in service. Look forward to working with them in my trading journey.

I was a customer of AMP for several years when their personal support 24/7 was invaluable to me trading from Italy during the night in the US. When they went full-bore with the Bot I decided to leave. The Bots have won so I now plan to come back to AMP. Questioned if my account was still valid and how to use Sierra Chart Teton Routing Service. Johnny came on the Chat and answered everything straight away. He is the best. Completely knowledgeable, patient and friendly, as he was several years ago. Critical issues for an older gentleman who appreciates competence. Thank you, Johnny.

problem solved, good fast service... shout out to Daniel

Great service with Colin today. such a great tech. he kept working diligently until the issue was solved. many thanks for the assistance today.
Gene Simmons just like KISS.

I’ve had problems with deposits half the time, one time taking over 8 days and multiple times contacting their customer service and met with not so polite communication. I use ACH depositing. Half the time, I’ve had to take screenshots of my deposits made from my bank because Amp doesn’t have an automated process: they deposit money from BMO into your account MANUALLY (strange). The refused to follow up on my deposit once because they said they had no record of it and would not do anything until I emailed them a screenshot. Yes, it’s like that at Amp. Better off paying an extra $.25 per trade just to avoid the frustrating process of depositing money. I’m sure they’ll claim my review is “ChatGPT” like all the other negative reviews. Shows what kind of company they are.

ignacio Siera charts AMP Eexcellnt job. He help me a lot with his knolege.

I had great tech support today from Collin.he was very patient in getting me up and running. he was able to solve my technical questions very knowledgable. thanks for the excellent support.

Collin was excellent in providing support in setting up Trading View with my Amp futures account. The support was fast and efficient so I was able to get back to trading ASAP!

My experience is trading can be frustrating and it’s easy to take out on the broker. But they know what all other brokers are asking for their contract margins and commissions so Amp is very competitive if not the best. $40 for data which is normal BUT with Amp you can use a ton of platforms with ALL the order flow and advanced options for free! When you request your money from them they send it immediately! These are all facts! I mean ninjatrader charges $50 a month for a VWAP!!! Literally blows my mind $50 for orderflow! And $99 for a broker connection!!! Do the math drop ninjatrader and go with AMP! Chicago is one of the trading hubs so AMP knows the game and they know trading. Thank you for your time I wouldn’t lie or BS.

Freddy went to extra lengths to resolve my issue. He was awesome

Great and Quick support from Collin. Thanks for the great service!

Today, I was once again connected with Felix and Colin via LiveAgent. As a relatively new user of AMP Futures—a decision I now thoroughly regret—I must formally raise a complaint regarding the consistently poor level of customer support I’ve experienced from both individuals.

This is not the first time I’ve contacted either of them, and the pattern is always the same: minimal effort, copy-pasted responses, frequent typos, and no genuine attempt to address follow-up questions or provide clarification. It often feels like their main objective is to close the chat as quickly as possible, rather than actually helping the client. That is not support—it’s avoidance.

Today’s interaction concerned a declined withdrawal. I later learned it was due to the need to perform a currency conversion to cover a negative balance—an understandable requirement. However, the manner in which this was communicated was dismissive and unhelpful, lacking even basic professionalism or clarity.

Frankly, I don’t know how AMP can tolerate this level of service from its representatives, especially given its reputation as a leading broker. Surely, there are qualified individuals who actually value their roles and are capable of offering clients a respectful and helpful experience. I wonder how many AMP clients have had similarly frustrating experiences with LiveChat support—because my confidence in it is nonexistent at this point.

I trust you will review the chat transcripts. Not from todays interaction, but all of them. Oftentimes I'm left alone talking to the wall with their representative disconnecting for no reason.

Once I am able to withdraw my remaining funds, I intend to close my account and advise the 50,000+ users of my trading website to avoid AMP Futures entirely.

Sincerely,
Nik

I noticed their guarantee to 'match or beat any written commission quote,' so I contacted them but never got a reply. I sent emails twice more, but still didn't get a response. I then contacted their live support, who said, 'Yes, you are getting through to the right department, but only they can reply to this query.' Still, I received no reply. I am a bit disappointed by such prominent advertising of an offer from a company that doesn't bother to respond.