Amplified Telephones Reviews 

1,341
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive quickly and securely packaged, while the online platform is remarkably straightforward to navigate when purchasing new items online. Many buyers find these specialized phones extremely helpful for their elderly family members, pointing out the clear sound levels, prominent keypad buttons, and exceptionally loud ringers. However, some customers also noted occasional issues with product functionality, such as unexpected volume limitations and unclear audio during conversations. Reviewers additionally mentioned encountering specific difficulties during initial technical setup, complex menu navigation, or unexpected hardware failures involving charging components.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a wide range of differing opinions. Many... See more

User experience

Users describe positive interactions with user_experience, highlighting straightforward website navigation... See more

Delivery service

Clients share positive opinions on delivery_service, highlighting that orders are promptly processed, well... See more

Quality

People report ambiguous experiences with quality, reflecting a stark contrast in consumer opinions. On one... See more

Service

Reviewers highlight positive aspects of service, praising the fast order speed, prompt delivery, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

reception and therefore hearing much improvred over previous fone.Instructions for setting up not very clear but I managed. delivery reasonably prompt and packaging good. product looks good but tim... See more

Rated 4 out of 5 stars

Good website and phones well packaged and delivered promptly. My wife and I are in our 80s and my wife finds the larger buttons are a big help. Amplification is more or less as described, but I woul... See more

Rated 5 out of 5 stars

Quick and easy to purchase the telephone, which arrived promptly. Decent quality product purchased for my parents who are hard of hearing and though its early days, the enhanced in-call volume doe... See more

Rated 5 out of 5 stars

Needed replacement phones for my elderly sister ordered from Amplifued telephones and found the experience fantastic . Iam not a technical wizard but these phones didn’t need one . The order was prom... See more


Company details

  1. #14 of 17 best companies in Internet shop

Written by the company

Here at Amplified Telephones, we understand that hearing loss is a condition that affects a number of people, and it can have a severe impact on quality of life. Our dedicated team of product experts are on hand to help you find the right amplified telephones and listening devices so that you no longer need to feel isolated from your friends or loved ones.

AmplifiedTelephones.co.uk

Written by the company

Free UK Delivery
You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.
Product Experts Ready to Help You
Our dedicated Customer Services team are on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with AmplifiedTelephones.co.uk, they are ready with their expert product knowledge to answer your queries and offer assistance with placing your order.
Quality Products at Affordable Prices
As a leading independent distributor of assistive technology products, we pride ourselves on our growing reputation for supplying quality products at affordable prices from brands you can trust.
Dedicated Product Experts
Our Amplified Telephones experts have access to a wealth of information about amplified phones and can help you with your purchasing decision. Whether you're looking for a cordless or corded handset, a TV listener, or even an extra-loud doorbell, our team are here for you.
Safe Shopping with AmplifiedTelephones.co.uk
We are an ISO 9001:2015 certified business, providing peace of mind that your order is safe in our hands. You can shop safely with us (secured by Thawte), and we even offer FREE UK mainland delivery on all orders.

Free UK Delivery!

We offer FREE UK delivery on ALL orders!

You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.3

All reviews

(1,341)

195 reviews in the last 12 months

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Rated 4 out of 5 stars

Brilliant item

Brilliant item, it has enabled our elderly relative to contact us directly with ease, without mis-typing numbers, highly reccommend

14 October 2025
Rated 2 out of 5 stars

Device does not work with my NHS…

Device does not work with my NHS hearing aids.
I can only hear if I use the speaker button.

14 October 2025
Amplified Telephones logo

Reply from Amplified Telephones

Dear Mr Watkins,

Thank you for your feedback.

I have checked with the manufacturer and they have confirmed that the phone you purchased is compatible with NHS hearing aids.

They said that to use this feature, you need to set your hearing aids to the 'T' or 'MT' setting, then hold the phone to your ear in the usual way.

I hope this helps, but if you do need any further assistance, please let me know.

Kind regards,

Tony
Amplifiedtelephones.co.uk

Rated 5 out of 5 stars

Online information very accurate

Online information very accurate . Speedy delivery ,great phone , does exactly what it says. The extra volume output available on both incoming calls and once answering has amazed my step dad . At last, a decent phone

14 October 2025
Rated 5 out of 5 stars

Phones

I bought these for my sister who is partially deaf but she has been able to fix them in now and is very pleased with them

10 October 2025
Rated 5 out of 5 stars

Ideal for elderly relative

Arrived on time and well packaged. Purchased for a 97 year old relative with hearing and visual impairment. Very please with large buttons and sound levels. Had problems locating some buttons which were not clear in the manual, however customer services were very helpful and made things clearer.

9 October 2025
Rated 3 out of 5 stars

Cordless Duo

The cordless duo phone is attractive, and my father is finding it much easier to use. However, there is interference, buzzing, and the person on the other line is finding it difficult to hear the conversation. It maybe that the handset is too far from the base, but this didn't happen with our last phone.
Also, we need an additional handset, and despite it saying that we could get one, it has been impossible to obtain one.

14 October 2025
Rated 1 out of 5 stars

The phones just don't work on our system

The phones just don't seam to work on our copper phone lines.

8 October 2025
Amplified Telephones logo

Reply from Amplified Telephones

Dear Mr Beers,

Thank you for providing your feedback about the phones you purchased.

I am very sorry that the phones are not working as expected.

I have checked with the manufacturer and Amplicomms Telephones are now fully compatible with digital networks. Amplicomms have confirmed that all phones are suitable for a digital network after testing at BT and Talk Talk labs.

The phones are supplied with a BT adaptor plug, so they will work on both the older copper lines and the new digital network.

If you need any technical support to help you to resolve the issue, please let us know.

If you are still unhappy with your phones, and still have the original packaging, please let us know and we will do our best to help you with a return.

I hope this helps and I look forward to hearing that the issue has been resolved and the phones are working for you.

Kind regards,

Tony
Amplifiedtelephones.co.uk

Rated 5 out of 5 stars

Purchased these phones for my Dad

Purchased these phones for my Dad, who is getting more & more hard of hearing. And couldn't hear his phone when we called which was getting very worrying. Since Dad having the phones, he answers every call. Brilliant !

6 October 2025

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