reception and therefore hearing much improvred over previous fone.Instructions for setting up not very clear but I managed. delivery reasonably prompt and packaging good. product looks good but tim... See more
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Review summary
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Reviews shaping this summary
Good website and phones well packaged and delivered promptly. My wife and I are in our 80s and my wife finds the larger buttons are a big help. Amplification is more or less as described, but I woul... See more
Quick and easy to purchase the telephone, which arrived promptly. Decent quality product purchased for my parents who are hard of hearing and though its early days, the enhanced in-call volume doe... See more
Needed replacement phones for my elderly sister ordered from Amplifued telephones and found the experience fantastic . Iam not a technical wizard but these phones didn’t need one . The order was prom... See more
Company details
- #14 of 17 best companies in Internet shop
Written by the company
Here at Amplified Telephones, we understand that hearing loss is a condition that affects a number of people, and it can have a severe impact on quality of life. Our dedicated team of product experts are on hand to help you find the right amplified telephones and listening devices so that you no longer need to feel isolated from your friends or loved ones.
AmplifiedTelephones.co.uk
Written by the company
- Free UK Delivery
- You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.
- Product Experts Ready to Help You
- Our dedicated Customer Services team are on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with AmplifiedTelephones.co.uk, they are ready with their expert product knowledge to answer your queries and offer assistance with placing your order.
- Quality Products at Affordable Prices
- As a leading independent distributor of assistive technology products, we pride ourselves on our growing reputation for supplying quality products at affordable prices from brands you can trust.
- Dedicated Product Experts
- Our Amplified Telephones experts have access to a wealth of information about amplified phones and can help you with your purchasing decision. Whether you're looking for a cordless or corded handset, a TV listener, or even an extra-loud doorbell, our team are here for you.
- Safe Shopping with AmplifiedTelephones.co.uk
- We are an ISO 9001:2015 certified business, providing peace of mind that your order is safe in our hands. You can shop safely with us (secured by Thawte), and we even offer FREE UK mainland delivery on all orders.
Free UK Delivery!
We offer FREE UK delivery on ALL orders!
You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.
Contact info
Unit 6, Union Court, Union Road, SW4 6JP, London, United Kingdom
- 020 7501 1101
- helpdesk@amplifiedtelephones.co.uk
- amplifiedtelephones.co.uk
4.3
Excellent
1k reviews
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We are sadly very disappointed with…
We are sadly very disappointed with this phone for the following reasons.
1. The so called amplified earpiece is not very loud. It claims to be extra loud for the hard of hearing, but the volume is not any louder than a normal handset. The previous standard phone has just as loud. The volume switch is on the side of handpiece and we could decrease the volume and increase it. It's starts at a very low volume and increases to just standard. No use for my elderly mum who needs that extra volume to hear clearly.
2. As just said, the volume switch is on the handpiece so, when my mum does answer the phone she will hold the phone and sometimes put her hand over the volume switch, which will turn the volume down. Being elderly she is not aware of this. Causes real issues when we need to call her daily.
3. We are trying to get mum to use the hands free set up as this may be better for her as she is not touching the volume switch. But again this is not easy for an elderly person to remember or do. For an elderly person to remember the several steps to turn on and then off is challenging. Very disappointed as it claims to be good for elderly and hard the of hearing. It also cost over £100. We could have paid a lot less for a good quality branded phone, but decided on this due to the claims of high volume.
4. This phone is fine for a person who has no hearing issues, who is fit with no memory problems.
25 November 2025
Reply from Amplified Telephones
Dear Francis,
Thank you for your feedback. We’re very sorry to hear that the phone hasn’t met your expectations.
Our amplified earpiece can reach up to 30dB, which is around three times louder than a standard handset. The effectiveness, however, depends on the individual’s level of hearing loss, so it may not be sufficient for everyone.
The volume control on the handset is designed to return to its default level after each call as a safety measure, ensuring it isn’t too loud if someone without hearing difficulties answers. This means the volume may need to be adjusted manually each time a call is answered.
We understand this can be tricky, especially for elderly users, and the hands-free mode can help avoid accidental volume changes, though it may take some getting used to.
If the phone isn’t suitable and you still have all the packaging and it is in resellable condition, please email us at helpdesk@amplifiedtelephones.co.uk, and we’ll be happy to assist.
Kind regards,
Lakshan
Amplified Telephones team
Very good for my old mum ,but a little…
Very good for my old mum ,but a little to much for her to set up on her own ,with our help she's now hearing people.
27 November 2025
Issued a £20 refund without checking…
Issued a £20 refund without checking with myself first to see if this was suitable
The voice amplifier does not amplify the lowest voice , it’s simply a microphone!
For the price it is very expensive and couldn’t be returned as it’s possibly contaminated with a bacterial infection
The item has been falsely advertised
22 November 2025
Reply from Amplified Telephones
Dear Mr Wright,
Thank you for providing this feedback. We are sorry that you are unhappy with the outcome of your order.
For the sake of clarity, we would like to address your claims:
As you confirmed via email, the microphone on the Voice Aid Amplifier has been used by a patient diagnosed with a highly contagious respiratory disease. Given this fact, your order cannot be accepted back under any circumstances.
The decision to issue a £20 gesture of goodwill refund was made in gratitude for your honesty, since we were unable to accept the contaminated item back. This partial refund was not an admission of fault regarding the product itself.
Regarding the device itself, The Voice Aid Voice Amplifier Kit is a personal voice amplifier that increases the volume of the user’s voice when set up and positioned correctly. It cannot, however, change the pitch or medical quality of a very weak voice, and we are careful not to claim that it will do so in our product description.
On that basis, we do not agree that the item has been falsely advertised.
Given the above, we stand by our decision not to accept the return and confirm that the goodwill payment offered fully resolves our commitment in this situation.
I trust this clarifies.
Kind regards,
Victor
Amplifiedtelephones.co.uk
Speedy delivery
The item arrived quickly, was well packaged and is proving to be exactly what we needed
1 November 2025
The phone is hardly fit for purpose
The phone is hardly fit for purpose. I can hear it but getting it open and reading the display are a big challenge.
11 November 2025
Reply from Amplified Telephones
Dear Les,
Thank you for taking the time to share your feedback.
I’m really sorry to hear that the phone is proving difficult to use.
We understand how frustrating it can be when a device isn’t as easy to operate as it should be, especially when trying to open it or read the display clearly.
Your experience is important to us, and I’ll be sure to pass your concerns on to the relevant team so they’re aware of the issues and can work toward improvements.
Should you need any assistance with your purchase, please feel free to email us at helpdesk@amplifiedtelephones.co.uk
Kind regards,
Lakshan
Amplified Telephones team
Excellent service and help
14 November 2025
Very easy firm to deal with
Very easy firm to deal with. Excellent service. Very satisfied J.N.
15 November 2025
The company were very helpful and the…
The company were very helpful and the phones arrived quickly. Great phones and exactly what I needed.
15 November 2025
The phones do not give increased volume…
The phones do not give increased volume except when on speaker mode. Almost useless.
11 November 2025
Reply from Amplified Telephones
Dear Mr P L,
Thank you for taking the time to leave us your review, and I am sorry to learn that the amplified telephones you have recently purchased are not as loud as you were expecting.
We would like to assist you in finding the perfect phones for your needs, and to that end I would be most grateful if you could please contact our in-house team. I am confident we will be able to suggest other phones that will better suit your needs.
Kindly contact us at helpdesk@amplifiedtelephones.co.uk and we will be happy to assist.
Kind regards,
Victor
Amplifiedtelephones.co.uk
Excellent service.
Brilliant service from start to finish, easy to use website, good communication and customer service and quick delivery.
Would definitely recommend.
5 November 2025
Replacement handset
The telephone is very good and the ordering and delivery was also very efficient and easy.
5 November 2025
Excellent service
Excellent service. Phone arrived quickly and when I needed to speak to someone easy to contact and very helpful.
30 October 2025
I found it easy to decide which one to…
I found it easy to decide which one to buy. I am deaf albeit I wear an aid. Have no hearing left in my right ear.
The delivery was not good really the post office took time to deliver but got there in the end.
28 October 2025
Great phone
Great phone, quick delivery. Much easier to hear my 99year old mum & easier for her to use has speaker button so no need to lift the handset 👍
It does take a bit of setting up initially!! I wouldn’t say it was easy
Happy with purchase.
28 October 2025
Phone not suitable for partially blind…
Phone not suitable for partially blind wife. Return dealt with efficiently
28 October 2025
Very very good service five star
9 October 2025
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