Ross always goes that extra mile to ensure customers are happy and it's much appreciated. Products are top notch and have been using them for years with no complaints. I will be continuing to buy my... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A-Kem products are of an exceptionally high quality. I have no need to look elsewhere. Ross provides a fantastic service & goes above & beyond. I highly recommend A-Kem for all automotive cleaning nee... See more
Company replied
Well packaged and quickly delivered. Great communication from placing the order to delivery. Have used Ross’s products for a long time now and they are great. 👍
Ross is always quick to respond to any queries about use of products. The A-Kem products themselves are superb, and are incredible value for money. I’m guessing this is because the money goes into pro... See more
Company details
- #15 of 35 best companies in Car Equipment Accessories Store
- #3 of 6 best companies in Auto chemistry shop
- #48 of 135 best companies in Car accessories shop
Written by the company
A-Kem is a prominent and reputable brand renowned for delivering top-tier automotive detailing and maintenance products, all while ensuring affordability for its valued customers. With an unwavering commitment to excellence, A-Kem has carved a niche in the automotive industry as a trusted source for premium quality solutions. At the core of A-Kem's mission is a dedication to elevating the car care experience. Their product lineup boasts a comprehensive range that caters to both professional detailers and car enthusiasts alike. From cutting-edge quick detailing products to advanced coatings, A-Kem offers a wide selection of products that empower users to achieve that coveted showroom shine. What sets A-Kem apart is their unwavering commitment to quality. Each product undergoes rigorous testing and development to ensure it meets the highest industry standards. This dedication to excellence guarantees that customers receive not just products, but solutions that exceed expectations. Furthermore, A-Kem understands the importance of affordability in today's market. They've managed to strike the perfect balance between quality and cost-effectiveness, making premium car care accessible to a broader audience. In summary, A-Kem stands as a beacon of excellence in the world of automotive detailing, providing premium products that empower car enthusiasts and professionals alike to maintain and enhance the beauty of their vehicles without breaking the bank.
Contact info
Unit 7 Down Business Centre, 46 Belfast road, BT30 9UP, Downpatrick, United Kingdom
- 07808654301
- ross@a-kem.com
- anachemautomotive.com
4.8
Excellent
419 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Still not received 7 days after…
A-Kem products are excellent, customer service is also excellent, I had a problem with delivery which was out of their control but once Ross found out the problem it was sorted within hours.
2 December 2024
Reply from A-Kem Automotive
Liz,
I’m truly sorry you’re having an issue with your order. It was dispatched over a week ago.
Perhaps before leaving a 1 star review you could have contacted me or the courier to find out was there an issue.
It would have been very easy for me to chase them directly on your behalf.
We have been using the same courier successfully for several years and I could count on one hand the number of problems we have had with deliveries.
Reply from A-Kem Automotive
Thank you for the great feedback! I’m glad to hear that you’re happy with the customer service and responsiveness.
If you ever have any more questions or need assistance, don’t hesitate to reach out!
Best regards,
Ross
Brilliant products
Recently purchased citraclean, puro car shampoo and ultrafoam snow foam. Brilliant products. Car is gleaming. Can't wait to try some of the other products.
6 November 2024
Reply from A-Kem Automotive
Thank you for the great feedback! I’m so glad to hear that the Citraclean, Puro Car Shampoo, and UltraFoam Snow Foam worked wonders for your car — it’s always fantastic to see those gleaming results!
I’m sure you’ll love the other products as well. Let me know if you ever need any advice or recommendations!
Thanks again for your support!
Ross
Excellent product and service
Delivery seamless with a treat and personal message inside, shows how important customers are to A-kem. Product was excellent ended up washing 3 cars it was that good!!
5 October 2024
Reply from A-Kem Automotive
James, Thank you so much for the wonderful feedback! I’m thrilled to hear that the delivery went smoothly and that you enjoyed the personal touch — I always aim to make each order feel special.
It’s awesome to hear the product worked so well that it had you washing three cars! Your support means a lot, and I’m always here if you need anything else.
Thanks again,
Ross
Customer service is top class
Customer service is top class. Ross got my order delivered right to my door for me when I was having difficulty getting to Downpatrick to collect it. Emails had a quick response too and my nephew was delighted with his birthday present. Thanks so much for a super speedy service. Highly recommend.
17 October 2024
Reply from A-Kem Automotive
Thank you so much for the kind words! I’m really glad I could help get the order to you — especially when it was for a birthday gift! It means a lot to know the extra effort made a difference.
I’m delighted your nephew was pleased, and I really appreciate the recommendation. Always here if you need anything else!
All the best,
Ross
The products are genuinely fantastic
The products are genuinely fantastic, especially cleanse. The rate at which it cleans wheels even after 3 months of neglect is unbelievable. The products go a long way too
16 October 2024
Reply from A-Kem Automotive
Thanks so much for the great feedback! I’m really glad to hear you’re loving the products — especially Cleanse! It’s definitely a powerhouse when it comes to neglected wheels.
Great to know you’re getting good mileage out of everything too. Appreciate your support, and I’m always here if you need anything!
Best regards,
Ross
Brilliant product for cleaning the car
Brilliant product for cleaning the car, always used autoglym until I found A-Kem products and I won’t swap back.
Thanks
9 October 2024
Reply from A-Kem Automotive
Thanks so much for the kind words! It means a lot to hear you’ve made the switch from Autoglym and are sticking with A-Kem — I really appreciate the trust.
Glad the products are hitting the mark, and I’m always here if you need anything or fancy trying something new!
Best regards,
Ross
10/10 as always
Ross is a great guy to buy from! Very knowledgeable and products never ever disappoint!
22 September 2024
Reply from A-Kem Automotive
Thanks a lot for the kind words! I’m really glad to hear the products continue to impress — and I’m always happy to help however I can.
Appreciate the support and look forward to helping again soon!
Best regards,
Ross
Value products and great to deal with
Really good value for money each product I’ve used has done exactly what it said and lasts longer than I thought unlike other brands quick delivery time and professional service thank you
16 September 2024
Reply from A-Kem Automotive
Thank you for the fantastic review! I’m really pleased to hear you’ve found great value in the products and that they’ve performed as promised — and lasted longer too!
Glad the delivery and service met the mark as well. Your support means a lot — thank you again!
Best regards,
Ross
Great customer service I had misread…
Great customer service I had misread the add and the seller contact directly on my mobile it shows the care and commitment to helping out their customers
8 September 2024
Reply from A-Kem Automotive
Thanks so much for the kind words! I’m really glad I could help clear things up — sometimes these things happen, and I always aim to sort them quickly and personally.
Appreciate you recognising the effort, and I’m always here if you need anything else!
Best regards,
Ross
Great service from ordering to speedy…
Great service from ordering to speedy delivery, had a few questions regarding applying the products. Sent me a personal voice message. Pure class.
22 July 2024
Reply from A-Kem Automotive
Thank you for the fantastic feedback! I’m really glad the ordering and delivery went smoothly, and I’m always happy to help with any questions — sometimes a quick voice message says it best!
Really appreciate your support and kind words. Don’t hesitate to reach out anytime!
Best regards,
Ross
Always great customer service
Always great customer service and reliable quick delivery from A-Kem
19 June 2024
Reply from A-Kem Automotive
Thank you for the great feedback! I’m really pleased to hear the service and delivery continue to meet expectations — always happy to help.
Appreciate your continued support!
Best regards,
Ross
A-Kem
Easy to order and everything was straight forward and fast . Great products and well presented. Thanks ross !
27 June 2024
Reply from A-Kem Automotive
Nadia, Thanks so much for the lovely feedback! I’m really glad everything went smoothly with your order and that you’re happy with the products and presentation.
Appreciate the support — and you’re very welcome!
Best regards,
Ross
Reply from A-Kem Automotive
Thanks for the great feedback! I’m glad to hear the products are working well for you and that the delivery was prompt.
Appreciate your support, and I’m here if you need anything else!
Best regards,
Ross
Reply from A-Kem Automotive
Thank you for the kind words! I’m glad I could assist with your order and delivery.
If you need anything else in the future, don’t hesitate to reach out!
Best regards,
Ross
Reply from A-Kem Automotive
Thanks for the great feedback! I’m glad you’re happy with the product and the fast delivery.
Appreciate your support — let me know if you need anything else!
Best regards,
Ross
High shine tire solution
Premium quality of product, affordable prices and extremely good customer services.
6 June 2024
Reply from A-Kem Automotive
Thank you so much for the kind words! I’m thrilled to hear you’re happy with UltraSlick for your tyres, as well as the quality, and the service.
We always aim to provide great value, so it’s wonderful to know we’re hitting the mark. Appreciate your support!
Best regards,
Ross
Great product
Great product, competitively priced which was delivered securely and efficiently
23 May 2024
Reply from A-Kem Automotive
Great product, competitively priced which was delivered securely and efficiently
Brilliant customer service
Brilliant customer service. Ross took the time to explain best practice for applying the pre-clean products and provided advice on how to use the interior foaming spray.
The products themselves are high quality. The Ultra Mitt makes washing the car so much easier and the puro car shampoo and hydra clean (glass) left the car sparkling.
I would highly recommend.
16 May 2024
Reply from A-Kem Automotive
Thank you so much for the fantastic review! I’m really glad I could help with some tips and advice on applying the products — it’s always great to ensure the best results.
I’m thrilled to hear the Ultra Mitt, Puro Car Shampoo, and Hydra Clean did such a great job on your car. Your recommendation means a lot, and I’m always here if you need any more advice or products in the future.
Thanks again for your support!
Best regards,
Ross
Deserves a 10 star
Fast delivery best products on the market for the price
Overall brilliant service Ross is a top bloke this service needs a 10star rating
Sean
Newry
27 May 2024
Reply from A-Kem Automotive
Wow Sean, thank you for the incredible feedback — I’m humbled by the 10-star rating! I’m so glad to hear you’re happy with the products and the service.
It’s customers like you that make all the effort worthwhile. I’ll keep doing my best to provide top-notch service and products every time!
Thanks again for your support — you’re a top customer in my book as well!
Best regards,
Ross
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.