anacondafightwear.co Reviews 

455
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 349 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the excellent quality of products, such as braces, noting they are well made and highly supportive for injuries. Many purchasers find the customer service exceptional, appreciating the promptness, kindness, and helpful advice received throughout the process. However, some people mentioned issues regarding order fulfillment and receiving the incorrect size, such as one reviewer getting an item in the wrong size upon arrival. A few other people also felt that response times could be slow or that delivery tracking information was sometimes absent during the purchase. Conversely, some reviewers reported disappointing experiences with product fit, noting braces were too large or loose where support was needed.

What people talk about most

Product

Clients share positive opinions on product, highlighting high quality, comfort, and durability. Reviewers... See more

Customer service

People report positive experiences with customer service, consistently praising the prompt, helpful, and... See more

Quality

Customers report overall satisfaction and positive experiences with product quality. Reviewers mention that... See more

Order

Consumers have mixed feelings regarding their order experiences. Many customers highlight fast shipping, easy... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the support team for fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome team great response time ordered wrong size sent email asked if they could correct response very next day and ordered was corrected before it shipped braces are awesome and they work

Rated 5 out of 5 stars

Not only are the knee braces optimal for training and recovery. Their customer support is by far the best I have ever dealt with. With rapid responses and understanding, have earned a life long custom... See more

Rated 5 out of 5 stars

The Anaconda braces are much better than any local shop ones I have tried as they are more robust and hold the area required better with more thought put into their making. I even bought the knee mass... See more

Rated 5 out of 5 stars

The ankle brace I ordered was too large for my lower foot. The top of my foot had extra stretchy material sticking out all around it and folded onto itself if I tried to put shoes on. In fact, I could... See more


4.5

Excellent

TrustScore 4.5 out of 5

455 reviews

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No recent history of asking for reviews

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Replied to 96% of negative reviews

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4.5

All reviews

(455)

356 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Anaconda is a fantastic company to deal…

Anaconda is a fantastic company to deal with,customer service goes beyond being great.
I ordered knee braces , but they were too small,customer service got back to me right away and the next size is on the way.
The product is light weight and very durable.

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Waste of money

Waste of money. I get more support on my ribcage then my shoulder. When I lift my arm it gets baggy and loose. No support where it should.

7 June 2026
Unprompted review
anacondafightwear.co logo

Reply from anacondafightwear.co

Hi Leland,

Thank you for sharing your feedback.

We're sorry to hear that your experience did not meet your expectations.

We have reached out to you via email and have provided a refund offer in an effort to resolve this matter amicably. We would appreciate the opportunity to work with you directly and find a satisfactory resolution.

Please check your inbox (and spam/junk folder, if necessary) for our message and respond at your earliest convenience. Our team remains committed to assisting you and addressing your concerns.

We look forward to hearing from you.

Kind regards,
Team Anaconda

Rated 5 out of 5 stars

Ordered the knee brace

Ordered the knee brace, mistakenly ordered one instead of the pair. When I emailed Anaconda after I realised my error, they were more than happy to amend my order and send the 2nd knee brace at the discounted price, even though the first had already been shipped. Quick response from the team and my error was easily fixed. Couldn't have asked for more from Anaconda,

30 May 2026
Unprompted review
Rated 5 out of 5 stars

I got a pair with stabilizers

I got a pair with stabilizers. These are a huge help with jiu-jitsu, deadlifts, and squats. I also had an issue with one, and it was slightly past the warranty time, but they still honored it and replaced it. I definitely love the product, and the customer service is excellent.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Best customer service

Best customer service! Fast response. Great communication. Great product! Highly recommend. Helped my shoulder pain in the gym 100%!! Getting my brother one too!

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Spot on support for shoulder impingement

I purchased the shoulder brace after struggling in the gym with shoulder impingement over the past two years. Physiotherapy, chiropractor were helpful, but with weights there was still discomfort. My first workout was shoulder day, and it was the best shoulder workout I had over those past two years! No discomfort, no pain, no limitations cause by the brace, just spot on support during my workout. Same can go for the next workouts - chest, arms and back.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Issue solved

I had an issue with one of the knee braces I had ordered where the stitching was coming loose around the edge of the brace. They had me show them how it was and instantly sent me a brand new brace to replace the one with a malfunction. A+ customer service and knee brace!

29 May 2026
Unprompted review
Rated 1 out of 5 stars

Poor products, Poor customer support

I have a shoulder injury and a couple of injury prone knees. Anaconda Fightwear was recommended to me by one of my BJJ training buddies. So, on the 5th March 2026 I ordered 2 knee supports with stabilizers, and one shoulder brace for £94.46 including shipping. They had a sale on, so it looked like a good deal (more about that later) I used their sizing chart, and was pleased to learn that I comfortably qualified as a medium size in both supports.

On delivery the first thing I noted was where they were manufactured, so nothing special there, just the same as most other products. The quality was similar to other products, no better, no worse. The shoulder brace fitted ok but not a great fit, however, a small size would have been too small, a large would be too large.

The knee braces were ridiculous, way too baggy, no support whatsoever. On the 10th March I arranged to ship the knee braces back, and was surprised to learn that I had to pay my own shipping even though I used their sizing chart. It was also decided that I would go for a different style, a knee support (without straps) as that would offer a better fit.

During this process, communication with Anaconda was painfully slow and disjointed. I had to ask them for a response after waiting over a week. No one gives their name, emails are from multiple sources, and no one preserves the email chain, so you are forever looking back on your previous emails to make sure you up to date with the latest information.

I returned the knee braces on the 24th March 2026, they were delivered and signed for on the 26th March 2026. More than 2 weeks later I hadn't received a response, or refund. Yet, Anaconda managed to send me almost daily "special offers" and requests for a review. Not forgetting the emails from Luke telling me "You're what makes Anaconda Great"

On the 17th April I finally received the new supports, they didn't fit, again they were baggy around the knee. I sent them back (at my cost), so now two lots of return postage, and nothing to show for it.

The supports were received and signed for by Anaconda on the 20th April. On the 26th April I emailed Anaconda to ask about a refund as I had heard nothing. I received a response offering to credit me the two sets of return postage fees. We also agreed that I would try another set of supports in small. on the 29th April I had to chase Anaconda again, the supports were finally shipped on the 1st May.

I received the third set of supports and have used them twice a week, they are rubbish. Even though they are very tight, they twist round so that the stabilizer rods become extremely uncomfortable. My knee does not even sit in the knee cup for more than a few minutes of activity. The material is also wearing out very quickly.

To summarise, Anaconda are extremely difficult to communicate with, and their products do not work for me at all. I have a shoulder brace that does absolutely nothing, I now train without it. The knee supports are unwearable. I also did not receive the store credit, so I'm approximately £108 out of pocket, with nothing to show for it.

Slick advertising and 40-50% discounts, multiple purchase and black Friday discounts are rife all over social media and via email. But none of them are genuine, the prices remain the same all year round. Whichever way you look at it, Anaconda products are extremely expensive, and in my case were outperformed by much cheaper products. Incidentally, I purchased a pair of Rymora knee supports for £12.74. They are a far superior product (for my needs) and actually do what they are supposed to do.

Order #433992
5th March 2026

5 March 2026
Unprompted review
anacondafightwear.co logo

Reply from anacondafightwear.co

Hi Mike,

Thank you for taking the time to share your detailed feedback.
We're truly sorry that your experience did not meet your expectations. We understand how frustrating this situation has been, and it certainly isn't the level of service we strive to provide.

After reviewing your case, we have already processed the refund request for the items purchased. While we're glad we could resolve this for you, we're disappointed that we weren't able to provide the positive experience we aim for, especially since we would have loved for you to experience the support and benefits that many customers have come to trust from our products.

Please accept our sincere apologies for the inconvenience caused. Your feedback is invaluable to us and helps us identify areas where we can improve both our products and customer experience.
Thank you for giving us the opportunity to address your concerns, and we wish you all the best moving forward.

Kind regards,
The Anaconda Fightwear Team

Rated 1 out of 5 stars

Shipped to the wrong address

I ordered a shoulder brace from Anaconda Performance / Anaconda Fightwear, but my order was shipped to the wrong address. I contacted their support team by email multiple times, but I have not received a response.

I also contacted DHL directly, and DHL confirmed that they cannot reroute the delivery from their side. This means the merchant needs to intervene, but Anaconda has not replied despite the issue being urgent and time-sensitive.

I am asking Anaconda to resolve this immediately by either contacting DHL to stop/return/correct the shipment, reshipping the order to my correct address, or issuing a full refund if the package cannot be recovered.

I have proof of the order, tracking status, emails sent, and DHL communication.

25 May 2026
Unprompted review
anacondafightwear.co logo

Reply from anacondafightwear.co

Hi Vlad,

We sincerely apologize for the inconvenience and frustration caused by this situation, as well as for the delay in communication.

To resolve this, we can either reship your order to the correct address at no additional cost or issue a full refund based on your preference.
Upon checking, we've already responded to your email with the above-mentioned resolution options.

If you have not received our response from your previous emails, please contact us again directly via Facebook DM or at info@anacondafightwear.co so we can assist you immediately.

Thank you for the opportunity to make this right.

Best regards,
Team Anaconda

Rated 5 out of 5 stars

Great after sales support.

Great after sales support.

Anaconda reached out about my experiences with them, and were very interested in honest feedback. They responded the best possible way, and I'm very impressed by their support.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

human customer service agents/great sleeve for meniscus tear

human customer service agents. great products. ive used multiple knee sleeves with stabilizer straps. best knee sleeve hands down for meniscus tears. they gave me a free and quick replacement for a defective product and made it easy. will continue to wear the sleeves and buy any of their products as needed.

26 May 2026
Unprompted review

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