Anapa Moving Reviews 138

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the staff for their professionalism, efficiency, and careful handling of belongings. The service provided is frequently described as fast, efficient, and on schedule, making the moving process much less stressful. People appreciate the great communication and the polite, helpful customer service, which is often available and ready to assist. However, some customers also noted issues with customer service, mentioning unresponsiveness, unprofessional behavior, and even being ghosted after their items were picked up. There were also complaints about late arrivals, lack of proper equipment or sufficient labor, and difficulties with communication due to language barriers.

What people talk about most

Staff

Consumers find staff to be professional, efficient, and helpful, often describing them as legends and... See more

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers expressing appreciation for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oleh and Alex did a great job with with the pick up of my items today. They worked efficiently while also using the utmost care carrying out and storing my possessions. Oleh did a thorough job keepi... See more

Rated 5 out of 5 stars

I had a great experience with Anapa Moving, Inc. Their team was extremely professional, worked quickly, and handled all of my belongings with care. Everything was completed right on schedule without a... See more

Company replied

Rated 5 out of 5 stars

Zhantai and his team were absolutely amazing to work with! They worked extremely fast, and handled all of our belongings with care. I highly recommend this moving company!

Company replied

Rated 5 out of 5 stars

Very fast at moving everything from my storage unit. Great communication and service! I would recommend them and if we move will definitely use this company.

Company replied


Company details

  1. Removals company

Written by the company

Anapa Moving Ink is an experienced moving company dedicated to providing superior quality moving services for all types of relocation needs. We take pride in being the top choice for many customers looking for a reliable and efficient moving service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

138 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

5 star service!

Alex and Yury were fantastic — kind, professional, and incredibly quick! They assembled my furniture and went above and beyond making sure my items were placed right where I wanted them. They made my move so much smoother. I would absolutely recommend!

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service, quick and professional

This was a very quick move, from the day I knew I was moving to pick up was about a week and I was able to get them scheduled quickly and the price was excellent for a cross country move from Seattle to NYC. The whole team was polite and personable, they came on the early end of the estimated time, they knew exactly what they were doing and did it quickly and well. I would definitely recommend them. There was a little bit of a difference in price but it was negligible and the fees all made sense for the services provided. They even let me pay what I had and finish payment on the other end which was generous of them. Thank you!

30 November 2024
Unprompted review
Rated 5 out of 5 stars

Professional Team

These guys move my stuff from Texas to Washington state. I have got a great experience working with this Company! Their guys were very efficient, fast working and knowledgeable about how to pack my stuff in a timely manner. Time was everything for me and they did all I asked about and follow all my instructions. They were also friendly and polite to me as a single young lady I would strongly advice to use this company since only thinking about moving from one state to another was a big headache for me and they made it as easy as possible for me! I am glad that I hired them and I would use them for my future references!
Big thanks to this company!

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Efficient team

I found the entire team to very efficient, knowledgeable, helpful, willing to do anything, concerned about belongings and quick. I would recommend them to everyone. I'd use them again

29 November 2024
Unprompted review
Rated 1 out of 5 stars

Run don’t Walk from this Mover! These movers showed up and raised the…

These movers showed up and raised the estimate price immediately. then the proceeded to take 2 days to pack my belongings. They were late arriving, then they were late delivering even when i paid for strait thru delivery. then they wanted even more money on delivery. The numbers on the invoice were added after I signed and the total increased without my knowledge. I was never allowed to see the inside of the truck once it was packed to see the load amount. due to their tardiness on pick up and delivery, I was unable to be present. Items and boxes were not placed in the correct rooms, upon unpacking I found they just upended drawers into boxes with total lack of regard to my belongings and their value. They broke items and damaged most of my shipment and continue to deny there is a problem. They are horrific to deal with and will strong arm you if you are a woman. I would not recommend these guys to my worse enemy!

8 November 2024
Unprompted review
Rated 4 out of 5 stars

Movers were great

Movers were great - helpful and professional. They came within the 2day window, although the time was changed a few times. The price was higher than the estimate but the movers were kind in their explanation.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Superlative packing & moving experience! If you use Anapa, you won’t be disappointed!

Right from my first experience working with the sales representative who built confidence in delivering a perfect move, despite horror stories i may have read on how stressful & expensive this could be, to the subcontractors who worked tirelessly over two days packing each and every piece of furniture with perfection (blankets, paper, plastic, cardboard & packaging tape all the way), I couldn’t be happier…couldn’t recommend Anapa Moving, who is a trusted Amerisafe subcontractor more. What’s more was it was only slightly more expensive than I thought it would be, but was worth every bit. I will always use Anapa if I move back to WA in the future. If you are in the Puget Sound area, I’d definitely recommend Anapa Moving Inc. Ask for Alex, Azamat or Yura. You will never be disappointed (mostly pleasantly surprised). What’s more, they are good human beings too!!

14 November 2024
Unprompted review
Rated 3 out of 5 stars

Start was great but finishing it was bad

Overall experience was great. Vlad and his team was super fast with the over all and kept my stuff safe and sound. Pleased with the over all service
Receiving my goods took about 1 week.
Only after 2 weeks of consistent calling the new relocation moving as well.
Everything else as intact.
Got charged extra as the they use a semi trailer which could not enter my complex so got to switch to a truck additional 300 there.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

The crew was fantastic

The crew was fantastic , professional and quick. Everything was wrapped with care and packed efficiently. Vlad was great to work with, the other crew were all pleasant as well. Would use them again if the need arose, defintely recommend.

26 October 2024
Unprompted review

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