Anapa Moving Reviews 138

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the staff for their professionalism, efficiency, and careful handling of belongings. The service provided is frequently described as fast, efficient, and on schedule, making the moving process much less stressful. People appreciate the great communication and the polite, helpful customer service, which is often available and ready to assist. However, some customers also noted issues with customer service, mentioning unresponsiveness, unprofessional behavior, and even being ghosted after their items were picked up. There were also complaints about late arrivals, lack of proper equipment or sufficient labor, and difficulties with communication due to language barriers.

What people talk about most

Staff

Consumers find staff to be professional, efficient, and helpful, often describing them as legends and... See more

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers expressing appreciation for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oleh and Alex did a great job with with the pick up of my items today. They worked efficiently while also using the utmost care carrying out and storing my possessions. Oleh did a thorough job keepi... See more

Rated 5 out of 5 stars

I had a great experience with Anapa Moving, Inc. Their team was extremely professional, worked quickly, and handled all of my belongings with care. Everything was completed right on schedule without a... See more

Company replied

Rated 5 out of 5 stars

Zhantai and his team were absolutely amazing to work with! They worked extremely fast, and handled all of our belongings with care. I highly recommend this moving company!

Company replied

Rated 5 out of 5 stars

Very fast at moving everything from my storage unit. Great communication and service! I would recommend them and if we move will definitely use this company.

Company replied


Company details

  1. Removals company

Written by the company

Anapa Moving Ink is an experienced moving company dedicated to providing superior quality moving services for all types of relocation needs. We take pride in being the top choice for many customers looking for a reliable and efficient moving service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

138 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

The gentlemen were quickly

The gentlemen were quickly, efficient, caring, and knowledgeable. They were extremely courteous of my items and walked me thru the whole process. Highly recommend.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Good service

Good service. Friendly people. Wrapped furniture well. Good job overall. Unfortunately, after they left I noticed a deep gouges in my laminate floor in several places. I was outside when this happened. They were moving file cabinet and gouged the floor in the process. Otherwise they did a good job. the proof will be when my items arrive in Tampa in good condition. Also, the price rose considerably once they got here and saw how much stuff I had. Basically doubled the quoted low-ball rate from the salesman. also beware, they do not accept credit card payment...cash Zelle or cashier's check. Took cc for downpayment but not the rest. I understand this is a common practice.

17 September 2024
Unprompted review
Rated 5 out of 5 stars

Great moving team

The team showed up on time. Great with communication and was very careful with my stuff. Delivery process went smoothly. Would recommend Alex & Oleg :D

18 September 2024
Unprompted review
Rated 5 out of 5 stars

I recently used for my move

I recently used for my move, and I was very impressed with their service. The team was punctual, professional, and handled all of my belongings with care. They worked quickly, but without rushing, ensuring everything was packed and transported safely. The communication was excellent, and they made the whole process stress-free. Overall, I would highly recommend for anyone looking for reliable and efficient movers!

17 September 2024
Unprompted review

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