Anchorage Chambers Ltd Reviews 2,620

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 663 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and understanding, often highlighting specific individuals who went above and beyond. The customer service is frequently described as exceptional, with many appreciating the clear explanations and non-judgmental approach, making stressful situations more manageable. The overall service is noted for being brilliant, easy, and efficient, guiding users through processes with great communication and support from start to finish. The user experience is generally positive, with people feeling informed and supported throughout their journey. However, some customers also noted a desire for a little more communication regarding next steps towards the end of their process.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the politeness,... See more

Service

Consumers find service to be positive, with many describing it as brilliant, exceptional, and fantastic from... See more

User experience

People report positive experiences with user experience, often describing it as brilliant and stress-free,... See more

Payment

Reviewers mention positive feedback about payment, highlighting the helpfulness of staff in resolving issues... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish. They got my IVA accepted quickly and took a huge weight off my mind. No more stress, no more worrying about knocks on the door. Everything was... See more

Company replied

Rated 5 out of 5 stars

I had an extremely positive and helpful call with Murtaz Hazzan, he went above and beyond to help me during a difficult time and explained all my options to me clearly and thoroughly. Have had a great... See more

Company replied

Rated 5 out of 5 stars

I'm am very grateful! It is Amazing how Anchorage Chambers walked me through to regain my basic dignity. I never knew it can ever happen. They pulled me out of the harsh reality that was my personal s... See more

Company replied

Rated 5 out of 5 stars

"Absolutely brilliant, I can't thank the team enough for giving me my life back. From the very first, nervous phone call, I was treated with kindness, respect, and absolutely no judgment. They took th... See more

Company replied


Company details

  1. Insolvency service
  2. Debt relief service

Written by the company

Anchorage Chambers are a team of experienced insolvency professionals based in Salford Quays, Manchester, but our services cover the whole of England, Wales and N Ireland. Our team pride ourselves in our customer service and attention to detail, helping customers to gain control of their money problems using affordable and long-term solutions such as Individual Voluntary Agreement (IVA).


Contact info

5.0

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I cannot speak too highly of this…

I cannot speak too highly of this company who I have worked with for over two years.
I have had some serious medical issues and the responses received have been above and beyond helpful. Thank you to all concerned at Anchorage Chambers.

19 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Very helpful very patient and very…

Very helpful very patient and very understanding
Would fully recommend

18 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 1 out of 5 stars

Took an IVA out in my name after I…

Took an IVA out in my name after I explicitly told them 6 times not to.

Have been chasing them over a year to get this sorted and they just keep fobbing me off and are now investigating themselves into what happened.. literally the worst company I've ever dealt with.

18 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Dear Luke Rogers,

We are sorry to note that you have had a bad experience with our services. We apologize for any inconvenience or distress this has caused. Please be assured that we take your feedback seriously. Your complaint is currently under investigation and I can see my colleague spoke with you yesterday. Please do not hesitate to contact our customer services if you have any more concerns.

Yours sincerely,
Anchorage Chambers

Rated 5 out of 5 stars

They are their to help

Rose was amazing she didn’t judge me and explained everything to me
I didn’t feel under any pressure and the relief I felt knowing that I was getting the help and support from this company and could talk to them at anytime

Deborah

16 March 2026
Unprompted review
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Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

This experience was dealt with…

This experience was dealt with professionally, but with courtesy.
The process was efficient; all stages were explained clearly. It was made as simple as possible. Thank you all

17 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Absolutely amazing team

Absolutely amazing team.
From start to finish I couldn’t have been offered more help.

17 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Very understanding and trustworthy company

Highly professional company to manage an IVA. Also very understanding and helpful on my financial circumstances.

13 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

It was quick and easy to get done what…

It was quick and easy to get done what I needed and un a pleasant and professional manner.

12 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you so much for your fantastic Five-star review! Your feedback means a lot to us, and we're always here if you need anything in the future! Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
The representative was very kind and helpful.

11 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you so much for your fantastic Five-star review! Your feedback means a lot to us, and we're always here if you need anything in the future! Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

They guided me through a very difficult…

They guided me through a very difficult and complicated time in my life,I could never have completed this on my own.. They were very professional, compassionate and understanding, they explained everything in lay man’s terms.. I would highly recommend.. Thank you so much

11 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Lovely people

Lovely people, professional and friendly, able to make me feel secure. I would definitely recommend them.

11 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you so much for your fantastic Five-star review! Your feedback means a lot to us, and we're always here if you need anything in the future! Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

I had a good and clear service provided…

I had a good and clear service provided to me by Mr Muhammad Faizan today when i called today. He provided me with the answers i expected. He was kind, experienced in the ways in which he handled my request. Thank him for doing a great customer service.

10 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

It’s was wonderful and very encouraging…

It’s was wonderful and very encouraging and I have a relief now that I can breath and I know they got me sorted

10 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you so much for your fantastic Five-star review! Your feedback means a lot to us, and we're always here if you need anything in the future! Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

There had been a mix up on my account…

There had been a mix up on my account and I had received 2 emails which I believed were incorrect. I rang Anchorage and was answered very quickly. I spoke to Musadiq Umar who understood the problem immediately and rectified it straight away. He was very polite and effective and should be acknowledged for excellent service

10 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Amazing service and friendly staff

Amazing service. Very friendly staff and they set my mind to ease setting up my IVA,
I would recommend Anchorage Chamber to everyone who has debt problem A1++++

10 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Very quick and efficient at sorting it…

Very quick and efficient at sorting it out for me very happy with out come

10 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you so much for your fantastic Five-star review! Your feedback means a lot to us, and we're always here if you need anything in the future! Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Humna was exceptionally helpful on the…

Humna was exceptionally helpful on the phone and explained everything clearly.
Definitely recommend Anchorage Chambers .
Thank you

9 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Never a problem

Having dealt with this company for over a year now I have never had any issues,problems with dealing with my requests for advice and help.

Absolutely brilliant from start finish

I spoke with an agent today called Murtaz Hassan and he was an absolute pleasure to deal with 👌🏼

9 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you so much for your fantastic Five-star review! Your feedback means a lot to us, and we're always here if you need anything in the future! Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Murtaz Hassan dealt matters quickly…

Murtaz Hassan dealt with my situation very quickly and promptly. Which also eased my worries too. Thank you for your help.

9 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Julie was an absolute star!

Spoke to a lovely woman called Julie. She was a massive help and explained everything really clearly and helped me make the best choice out of a bad situation would 100% recommend!

6 March 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

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