I ordered the natural healing handbook after seeing it advertised on a limited time bundle where the ancient remedies revived book and recipe cards were included at a discount, but I only received t... See more
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Ancient Remedies is dedicated to empowering individuals on their journey to holistic health by bridging ancient healing wisdom with modern scientific understanding. We offer comprehensive resources that delve into the potency of everyday herbs and their ability to outperform modern medicines—minus the side effects. Complementing the book, our laminated recipe cards focus on specific health issues such as memory, mobility and arthritis, kidney health, heart health, blood sugar regulation, and respiratory health. These durable, easy-to-use cards present our most powerful, scientifically-backed herbal remedies, making it simple to incorporate natural healing into daily routines. At Ancient Remedies, we are committed to restoring balance and vitality through holistic approaches, making time-tested, natural solutions accessible to all. Our mission is to revive traditional practices for contemporary wellness needs, envisioning a world where natural healing complements modern medicine.
United States
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Replied to 59% of negative reviews
Typically replies within 2 weeks
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I would like to give heartfelt thanks to Mayra (Ancient Remedies Team) for her great help in resolving the delivery problem of my book order, which had been delayed for one and a half months. By chasing my order, she was really kind to help the customer. I received my Ancient Remedies books with joy eventually.
I ordered the book to be shipped to Santiago, Chile. There were some postal delays, but it arrived. During the entire time from purchase to arrival, the Ancient Remedies team responded to ALL of my email inquires in a very short time. A special thanks to Marielle for her assistance. Exceptional customer service.
The book is amazing. Very good quality, colorful, well structured, plenty of details, and easy to read. I and so happy that I made the purchase and look forward to getting started towards healthier eating.
Mayra is an asset to Ancient Remedies. She is professional and an excellent problem solver. After stating my concerns she was able to offer a solution that was more than satisfactory. Because of Mayra, I would definitely do business with Ancient Remedies in the future.
I did not receive my first order (disappeared at the delivery stage) and having notified Marica of my disappointment, I had a second book sent within days with a lovely accompanying email. Very impressive customer service!! Thank you Maricar - you're well suited to this role and do your company credit!
There was a strange mix up in the order process. Some how it got my address wrong; it was sent to a completely different address in the next province (I'm in Canada) I contacted Ancient Remedies after seeing that the product wasn't moving after a week. They confirmed the (wrong) address! They went forward to send it to the correct address and I finally rec'd yesterday. Thanks so much to Marielle fixing the problem and for the books! I love their contents.
website is user friendly, ordering the book was easy, I emailed back with a request, was contacted quickly, agent Clark was very helpful and efficient, fulfilled my request and sent confirmation within a short period of time. Twice since then I contacted Clark with a question and a request and he replied with useful information and advice. Customer service is excellent, this company treats customers with care and respect, and shows well-deserved pride and confidence in their product.

Reply from Ancient Remedies
Ancient remedies quickly responded to my questions and helped resolve the issue with a quickness. Excellent products and customer service. The dedication is real.
I ordered the book and within 2 days it was delivered. I needed to reach out to their customer service and was replied to immediately and Clark helped me asap.. I truly appreciate their service
I was very happy with the service I received.
I ordered Ancient Remedies several weeks ago, the tracking showed the book had been delivered but I never received it. Reaching out to customer service and explaining the issue, Marican was quick to solve my disappointment by quickly mailing out a replacement. I got the book today and I'm thrilled with my purchase. Thank you Marican!
This company has been charging me monthly for at least 2 years. No way to contact them, so no response.
I went to my credit union and disputed the charges. I could only dispute 2 - 3 months charges. And then I get another charge (it is actually 3 charges each time) this month. I have tried to locate valid contact information, but have not been able to. They continue drafting my account WITHOUT AUTHORIZATION and will not respond!
Don't risk it. Online info says an Austin Texas address, but when I looked it up, it shows a photo of a high rise building.
I purchased a few items from them several years ago when I lived in that area. It was a storefront in Austin.
I am now looking into other means of cease & desist their continuing to auto-draft my money without my authorization and without receiving any product for more than 2 years. I would appreciate any helpful feedback as to whether this company is still in business.

Reply from Ancient Remedies
I have received both refunds thank you , but when both books were sent I did not receive them that was like one month ago,that's the reason I asked for a refund , thank you for the refund

Reply from Ancient Remedies
All the custumer service team were very helpful and polite. A little bit of problems with the delivery but they worked out and solved it. Thanks you very much.
Biehn was of great help, and got back to me so fast. I am very excited to read The Natural Healing book and use its remedies. I also bought one for my sister’s birthday. I feel confident in recommending your book to everyone open to natural healing. Thank you for taking away the guess work.
I wish I can say something positive, but so far having a very bad experience. Not only I am not getting the 2 books I ordered (in early April), but I am getting the same ROBOT response after complaining twice. And if that is not enough, the ads keep appearing on my Facebook and email. Daily I get adverts on how the book ships in 5 to 6 days (although my order status says "Preparing Shipping" since I ordered) and even on a Mother's Day special (meaning people that ordered last week probably got their books while I am still waiting for mine). I will definitely NOT RECOMMEND it to anyone!
Update: I received a tracking number so parcel is on its way, although I will only believe it when I see it...

Reply from Ancient Remedies
absolutely useless customer service department.
have been trying, unsuccessfully, to get return instructions for my purchase, since april 26, 2026.
today is may 9, 2026.
perhaps whoever reads this could get the ball rolling?

Reply from Ancient Remedies
I had an excellent experience. The attendant Mayra was extremely helpful and assisted me with all my questions. Congratulations to the team for the excellent customer service.
Book arrived quickly. It is bound beautifully. I had to contact support and they replied within minutes and sorted my enquiry very quickly. Both John and Mayra were very helpful.
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