Ancient RemediesReviews 

1,707
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,314 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, professionalism, and positive attitudes, making interactions pleasant and productive. The customer service is consistently highlighted as outstanding, with many people appreciating the personalized approach and quick response times to inquiries. Reviewers are impressed with the product's content, describing it as useful, informative, and well-produced, often leading to a desire for more purchases. However, some people experienced issues with their orders, including missing items, damaged products, or delays in receiving their purchases. A few other people also felt that communication regarding their orders was sometimes lacking, with some reporting a lack of proactive updates or repeated generic responses.

What people talk about most

Product

Customers had positive experiences with the product, with many expressing delight and satisfaction with the... See more

Staff

Reviewers mention positive feedback about staff, highlighting their excellent service, professionalism, and... See more

Order

Consumers find order experiences to be ambiguous, with many reporting issues such as mix-ups, missing items,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the exceptional support provided... See more

Response time

Users describe positive interactions with response times, with many reporting immediate or very quick replies... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered the natural healing handbook after seeing it advertised on a limited time bundle where the ancient remedies revived book and recipe cards were included at a discount, but I only received t... See more

Company replied

Rated 4 out of 5 stars

Wonderfully laid out, easily explained with loads of good recipes. I highly recommend it. Also if you have any queries or questions the staff especially Marielle help you enormously. Georgina Hagihara... See more

Rated 4 out of 5 stars

I double ordered hy accident and they responded right away and helped me with options. They followed up and ensured everything was complete.

Rated 4 out of 5 stars

My experience with 'Ancient Remedies' was pleasant and eye-opener. I found books versatile. and benefical to help me to improve my physical and mental health. Now, I think I have all the tools at the... See more


Company details

Written by the company

Ancient Remedies is dedicated to empowering individuals on their journey to holistic health by bridging ancient healing wisdom with modern scientific understanding. We offer comprehensive resources that delve into the potency of everyday herbs and their ability to outperform modern medicines—minus the side effects. Complementing the book, our laminated recipe cards focus on specific health issues such as memory, mobility and arthritis, kidney health, heart health, blood sugar regulation, and respiratory health. These durable, easy-to-use cards present our most powerful, scientifically-backed herbal remedies, making it simple to incorporate natural healing into daily routines. At Ancient Remedies, we are committed to restoring balance and vitality through holistic approaches, making time-tested, natural solutions accessible to all. Our mission is to revive traditional practices for contemporary wellness needs, envisioning a world where natural healing complements modern medicine.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 59% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(1,707)

1,256 reviews in the last 12 months

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Rated 5 out of 5 stars

Mayra kindly helped hopeless customer, like me.

I would like to give heartfelt thanks to Mayra (Ancient Remedies Team) for her great help in resolving the delivery problem of my book order, which had been delayed for one and a half months. By chasing my order, she was really kind to help the customer. I received my Ancient Remedies books with joy eventually.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the book to be shipped to Santiago Chile

I ordered the book to be shipped to Santiago, Chile. There were some postal delays, but it arrived. During the entire time from purchase to arrival, the Ancient Remedies team responded to ALL of my email inquires in a very short time. A special thanks to Marielle for her assistance. Exceptional customer service.

The book is amazing. Very good quality, colorful, well structured, plenty of details, and easy to read. I and so happy that I made the purchase and look forward to getting started towards healthier eating.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Mayra is an asset to Ancient Remedies

Mayra is an asset to Ancient Remedies. She is professional and an excellent problem solver. After stating my concerns she was able to offer a solution that was more than satisfactory. Because of Mayra, I would definitely do business with Ancient Remedies in the future.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Customer service exceptional

I did not receive my first order (disappeared at the delivery stage) and having notified Marica of my disappointment, I had a second book sent within days with a lovely accompanying email. Very impressive customer service!! Thank you Maricar - you're well suited to this role and do your company credit!

12 May 2026
Unprompted review
Rated 5 out of 5 stars

There was a strange mix up in the order…

There was a strange mix up in the order process. Some how it got my address wrong; it was sent to a completely different address in the next province (I'm in Canada) I contacted Ancient Remedies after seeing that the product wasn't moving after a week. They confirmed the (wrong) address! They went forward to send it to the correct address and I finally rec'd yesterday. Thanks so much to Marielle fixing the problem and for the books! I love their contents.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Great product, unmatched customer service

website is user friendly, ordering the book was easy, I emailed back with a request, was contacted quickly, agent Clark was very helpful and efficient, fulfilled my request and sent confirmation within a short period of time. Twice since then I contacted Clark with a question and a request and he replied with useful information and advice. Customer service is excellent, this company treats customers with care and respect, and shows well-deserved pride and confidence in their product.

11 May 2026
Unprompted review
Rated 1 out of 5 stars

I have not received my book.

I have not received my book.

15 May 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

We sincerely apologize that you have not received your book yet. We understand how frustrating this must be, especially after waiting for your order.

Please send us your order information along with the best contact number so our team can call you directly and assist in resolving this as quickly as possible. We’d like to personally review the shipment status and help make this right for you.

Rated 5 out of 5 stars

Excellent Customer Service

Ancient remedies quickly responded to my questions and helped resolve the issue with a quickness. Excellent products and customer service. The dedication is real.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Problem solved!

I ordered Ancient Remedies several weeks ago, the tracking showed the book had been delivered but I never received it. Reaching out to customer service and explaining the issue, Marican was quick to solve my disappointment by quickly mailing out a replacement. I got the book today and I'm thrilled with my purchase. Thank you Marican!

13 May 2026
Unprompted review
Rated 1 out of 5 stars

Not Reputable!

This company has been charging me monthly for at least 2 years. No way to contact them, so no response.
I went to my credit union and disputed the charges. I could only dispute 2 - 3 months charges. And then I get another charge (it is actually 3 charges each time) this month. I have tried to locate valid contact information, but have not been able to. They continue drafting my account WITHOUT AUTHORIZATION and will not respond!
Don't risk it. Online info says an Austin Texas address, but when I looked it up, it shows a photo of a high rise building.
I purchased a few items from them several years ago when I lived in that area. It was a storefront in Austin.
I am now looking into other means of cease & desist their continuing to auto-draft my money without my authorization and without receiving any product for more than 2 years. I would appreciate any helpful feedback as to whether this company is still in business.

13 May 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

We sincerely apologize for the frustration and concern this situation has caused. We understand how upsetting it is to see charges you believe were unauthorized, especially after multiple attempts to seek assistance.

We would like the opportunity to personally review your account, investigate the charges, and help resolve this matter as quickly as possible. Please send us your full name, any order details you may still have, and the best contact number so our team can call you directly and assist further.

We take concerns like this seriously and would appreciate the chance to work with you toward a resolution.

Rated 1 out of 5 stars

I ordered 2 books not sure why maybe I…

I have received both refunds thank you , but when both books were sent I did not receive them that was like one month ago,that's the reason I asked for a refund , thank you for the refund

6 April 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

We sincerely apologize for the frustration and disappointment this experience has caused. We understand your concern regarding the duplicate order, the delayed resolution, and not receiving the books you paid for.

We appreciate you acknowledging that one refund was already processed, but we understand that the remaining unresolved concerns and lack of clear communication have negatively affected your experience. That is never the experience we want for our customers.

Please send us your order information along with the best contact number so our team can call you directly and personally review the shipment and refund status with you. We would truly appreciate the opportunity to resolve this properly and make things right.

Rated 5 out of 5 stars

Biehn was of great help

Biehn was of great help, and got back to me so fast. I am very excited to read The Natural Healing book and use its remedies. I also bought one for my sister’s birthday. I feel confident in recommending your book to everyone open to natural healing. Thank you for taking away the guess work.

11 May 2026
Unprompted review
Rated 1 out of 5 stars

Not Recommended! I'm NOT getting my books!

I wish I can say something positive, but so far having a very bad experience. Not only I am not getting the 2 books I ordered (in early April), but I am getting the same ROBOT response after complaining twice. And if that is not enough, the ads keep appearing on my Facebook and email. Daily I get adverts on how the book ships in 5 to 6 days (although my order status says "Preparing Shipping" since I ordered) and even on a Mother's Day special (meaning people that ordered last week probably got their books while I am still waiting for mine). I will definitely NOT RECOMMEND it to anyone!

Update: I received a tracking number so parcel is on its way, although I will only believe it when I see it...

5 April 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

We sincerely apologize for the frustration and disappointment this experience has caused. We understand your concerns regarding the duplicate order, the unresolved refund request, and not receiving the books you paid for.

We appreciate you bringing this to our attention, and we want to assure you that your concerns are being taken seriously. Our team will review your order and refund status directly and will reach out to you using the contact information we have on file to help resolve this matter as quickly as possible.

Thank you for your patience, and again, we’re sorry for the inconvenience and frustration this situation has caused.

Rated 1 out of 5 stars

absolutely useless customer service…

absolutely useless customer service department.
have been trying, unsuccessfully, to get return instructions for my purchase, since april 26, 2026.
today is may 9, 2026.
perhaps whoever reads this could get the ball rolling?

26 April 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

We’re sorry to hear about the frustration and delay you’ve experienced in getting a response regarding your return request.
We understand how inconvenient it is to wait this long without clear instructions, and that’s not the experience we aim to provide. We’d like to help get this resolved as quickly as possible.
Please share your order details (or confirm the name/email used for the purchase), and we will ensure this is prioritized and arrange for someone from our team to provide you with the correct return instructions right away.

Rated 5 out of 5 stars

I had an excellent experience

I had an excellent experience. The attendant Mayra was extremely helpful and assisted me with all my questions. Congratulations to the team for the excellent customer service.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Book arrived quickly

Book arrived quickly. It is bound beautifully. I had to contact support and they replied within minutes and sorted my enquiry very quickly. Both John and Mayra were very helpful.

8 May 2026
Unprompted review

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