Ancient RemediesReviews 

1,706
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,314 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, professionalism, and positive attitudes, making interactions pleasant and productive. The customer service is consistently highlighted as outstanding, with many people appreciating the personalized approach and quick response times to inquiries. Reviewers are impressed with the product's content, describing it as useful, informative, and well-produced, often leading to a desire for more purchases. However, some people experienced issues with their orders, including missing items, damaged products, or delays in receiving their purchases. A few other people also felt that communication regarding their orders was sometimes lacking, with some reporting a lack of proactive updates or repeated generic responses.

What people talk about most

Product

Customers had positive experiences with the product, with many expressing delight and satisfaction with the... See more

Staff

Reviewers mention positive feedback about staff, highlighting their excellent service, professionalism, and... See more

Order

Consumers find order experiences to be ambiguous, with many reporting issues such as mix-ups, missing items,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the exceptional support provided... See more

Response time

Users describe positive interactions with response times, with many reporting immediate or very quick replies... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered the natural healing handbook after seeing it advertised on a limited time bundle where the ancient remedies revived book and recipe cards were included at a discount, but I only received t... See more

Company replied

Rated 4 out of 5 stars

Wonderfully laid out, easily explained with loads of good recipes. I highly recommend it. Also if you have any queries or questions the staff especially Marielle help you enormously. Georgina Hagihara... See more

Rated 4 out of 5 stars

I double ordered hy accident and they responded right away and helped me with options. They followed up and ensured everything was complete.

Rated 4 out of 5 stars

My experience with 'Ancient Remedies' was pleasant and eye-opener. I found books versatile. and benefical to help me to improve my physical and mental health. Now, I think I have all the tools at the... See more


Company details

Written by the company

Ancient Remedies is dedicated to empowering individuals on their journey to holistic health by bridging ancient healing wisdom with modern scientific understanding. We offer comprehensive resources that delve into the potency of everyday herbs and their ability to outperform modern medicines—minus the side effects. Complementing the book, our laminated recipe cards focus on specific health issues such as memory, mobility and arthritis, kidney health, heart health, blood sugar regulation, and respiratory health. These durable, easy-to-use cards present our most powerful, scientifically-backed herbal remedies, making it simple to incorporate natural healing into daily routines. At Ancient Remedies, we are committed to restoring balance and vitality through holistic approaches, making time-tested, natural solutions accessible to all. Our mission is to revive traditional practices for contemporary wellness needs, envisioning a world where natural healing complements modern medicine.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 59% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(1,706)

1,256 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

MY order no is #ST5-99216 January 17…

MY order no is #ST5-99216 January 17 .2026 still not received and i sent so many email but the company never send to me it's almost over 4 months still not received

29 May 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for bringing this to our attention, and we’re truly sorry for the long delay and lack of resolution regarding your order #ST5-99216 placed on January 17, 2026.

We completely understand how frustrating it must be to wait over 4 months despite multiple follow-ups, and we sincerely apologize for the experience.

We’ve requested additional information and escalated your case for urgent review so the team can investigate what happened with your shipment and assist you as quickly as possible. A member of our team should be reaching out to you shortly with an update and resolution options.

Thank you for your patience, and again, we sincerely apologize for the inconvenience.

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with this company. One of my books arrived with damage to some of the pages. Patrick replied immediately to my email and arranged for a replacement to be sent out the same day.
Great communication and friendly service. I truly appreciate great customer service.
Thanks again Patrick, I will certainly order from your company again!
Warm regards,
Deborah Wallace

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Very polite courteous service

Very polite courteous service.
I ordered two books but only received one. The joint and mobility was not printed yet so they graciously gave me a refund. It’s nice to know there are good companies still around.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

My book..When text you about my book you got…

When text you about my book you got back me within seconds. I shocked after all it was 2:am in the morning. When asked what was going on with my book. Biehn fixed the problem within seconds. I was so very, very happy. I felt relief. So thank you very much Biehn.👍👍👍👍👍💯💯💯💯💯

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Level of Support - Rena

While the cause of my issue needs to be validated with Ancientremedies.com, the promptness and level of support provided by Rena of customer support was outstanding and I give her 11/10. If only all companies had someone like her. I am totally satisfied and await the updated delivery of the product.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Mayra gave some:

Mayra gave some:
easy
simple to do
exact
suggestions ,without being the least bit condescending or judgmental,... but rather acknowledging the issue, and with compassion, she was very helpful!! ! she is a keeper! God's blessings, Barbara

23 May 2026
Unprompted review
Rated 3 out of 5 stars

I can only give it 3 stars because it…

I can only give it 3 stars because it took a very long time (months!) to get the excellent book, something went wrong with the delivery address but Mayra from the help team finally sorted it out, she gets 6 stars! :)

23 May 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for your honest feedback!
We sincerely apologize for the long delay and the delivery issue you experienced. We understand how frustrating that must have been.

That said, we’re very glad Mayra was able to step in and get everything sorted out for you in the end. She’ll definitely appreciate the “6 stars” recognition!

We truly appreciate your patience and support, and we hope you continue enjoying the book.

Rated 5 out of 5 stars

Good and honest support!

Whilst ordering, something got wrong. Too much was deducted but it was immediately reimburced and the order was adjusted prior to sending. Thanks for the good support Mayra! The book was received within just 3 or 4 days and it looks really 👍. Glad to have it.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Customer Service

I had accidentally added something to my order which I didn't want. After getting in touch via email, it wasn't long before I received an acknowldgement of my request to cancel that item, but ten minutes later received notification that a refund had also been issued.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Dear Customer Service Team,I am writing to express my sincere gratitude for the excellent follow-up on my recent order. Even though I made a mistake when placing the order, your team handled it incredibly well and resolved the issue immediately. I am deeply impressed by the care you put into your customer service and the overall purchase experience. Thank you for your dedication and professionalism.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

Beware The company does not honour its…

Beware The company does not honour its agreements to refund up to 60 days. No questions asked. They will offer you exchange. Then if you query things they sever communication.
In my view the book is over priced and can be bought much cheaper elsewhere. The company bombard you with emails. Presumably this is where your money is going too!

18 May 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Hi Andrew , we’re really sorry to hear this has been your experience. That’s not the standard we want to provide, and we completely understand your frustration.

Our 60-day refund promise matters to us, and if something has gone wrong in the process, our team will fix it for you. Please send us your order number or the email address used at purchase, and we’ll review this urgently to make sure the right resolution is arranged.

We also appreciate your feedback about pricing and emails. We’ll pass this on internally so we can improve the experience for customers going forward.

Thank you for bringing this to our attention, we’re here to help and will make this right.

Rated 5 out of 5 stars

Great customer service

I was very happy to get a quick reply when I realized I double ordered on error. Customer service replied and refunded me my 2nd order in a good timely manner. No questions asked. Thank you

19 May 2026
Unprompted review
Rated 5 out of 5 stars

You'll Wish You Bought More Than One!

Ancient Remedies' customer service was excellent - Marianne was quick to respond and answered all my questions. I placed a couple of orders, after learning that The Natural Healing Handbook covers so many everyday health issues and provides delicious recipes, juices, teas, and herbs to heal our bodies. I appreciate their explanation of how specific herbs work together, along with the health benefits of countless other foods and how they fight disease.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product and customer service

The customer service provided was excellent. Maureen initially responded to my query, and then Clark dealt with the matter, keeping me informed and updated throughout the whole process. The contact was really quick, polite and efficient. I am very impressed and well pleased with Clark's input - thank you.
I received my updated version of Ancient remedies this morning - absolutely delighted with the content.
Well done to all involved.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I placed an order for the new 4th edition of the remedies book was sent promptly, but then I realised I received the first edition ( which I already have) i sent a message to Mayra, she responded very quickly telling me that the forth edition isn’t available for Australia yet.i was disappointed, Mayra reimbursed the book very quickly and will let me know when it will be available for Australia. Mayra customer service is genuinely fantastic, very understanding and quick to respond . I am very happy

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Mayra kindly helped hopeless customer, like me.

I would like to give heartfelt thanks to Mayra (Ancient Remedies Team) for her great help in resolving the delivery problem of my book order, which had been delayed for one and a half months. By chasing my order, she was really kind to help the customer. I received my Ancient Remedies books with joy eventually.

15 May 2026
Unprompted review

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