Andy Wilson Financial Services Ltd Reviews 87

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise and helpfulness, making complex processes smooth and straightforward. Many highlight the excellent customer service, noting the clear communication, quick responses, and personalized attention received throughout their interactions. The service provided is frequently described as top-notch, with people appreciating the efficiency and the ability to secure the best possible deals. Reviewers also commend the company for its professional and understanding approach, particularly for first-time buyers or those with unique circumstances, ensuring all options are clearly explained.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Clients share positive opinions on service, consistently describing it as professional, excellent, and... See more

Customer service

Consumers find customer service to be positive, highlighting the excellent advice and guidance received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you, Robert, for helping us secure the best possible mortgage deal. You went above and beyond, continually revisiting and revising the options to make sure we locked in the lowest rate availab... See more

Company replied

Rated 5 out of 5 stars

Robert recently secured a mortgage for me for the second time. He makes what can seem like a potentially time-consuming or stressful process, so easy and even enjoyable! He secured the best deal for m... See more

Company replied

Rated 5 out of 5 stars

Robert Drury has been excellent and wonderfully patient in helping me find the right mortgage deal for me. What I thought would be an admin heavy task with endless jumps through hoops ended up being o... See more

Company replied

Rated 5 out of 5 stars

Robert was extremely helpful, clear, informative and attentive throughout the whole process. Everything was explained quickly and clear for us to understand. Can’t thank him enough for making t... See more

Company replied


Company details

  1. Mortgage broker

Written by the company

Andy Wilson Financial Services is a Mortgage and Equity Release specialist advice company based in Lincoln, Lincolnshire. The business was started in 2011 by Andy Wilson, who has over 44 years experience in mortgages and property transactions. Andy advises on equity release and later life lending, and is joined by Robert Drury and Steve Taylor, our specialist mortgage advisers. With a combined 133 years experience in financial services, our team is well placed to help clients with their borrowing requirements. We have seen it, done it, and can carefully explain all you need to know to make sound financial decisions for the future. Andy Wilson Financial Services is a Mortgage and Equity Release specialist advice company based in Lincoln, Lincolnshire. The business was started in 2011 by Andy Wilson, who has over 44 years experience in mortgages and property transactions. Equity Release includes Lifetime Mortgages and Home Reversion schemes. We can advise and arrange Lifetime Mortgages and will refer you to an approved specialist for Home Reversion schemes. *** You will be charged a fee; we charge £495 to provide our advice and a written recommendation following a face to face meeting. We also charge £800 to process an application to a Lifetime Mortgage provider. *** Lifetime Mortgages are applicable for over 55s only, may affect eligibility to means tested state benefits and can affect the inheritance you may leave. *** Think carefully before securing any other debts against your home. Your home/property may be repossessed if you do not keep up repayments on a mortgage or other debt secured on it. The Financial Conduct Authority does not regulate some forms of Buy to Lets. *** Andy Wilson Financial Services is a trading style of Andy Wilson Financial Services Ltd, which is an appointed representative of HL Partnership Ltd which is authorised and regulated by the Financial Conduct Authority. *** Andy Wilson Financial Services Ltd is registered in England No. 07547809. Registered Office: Landmark House, 1 Riseholme Road, Lincoln, LN1 3SN **3


Contact info

4.9

Excellent

TrustScore 5 out of 5

87 reviews

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1-star

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Rated 5 out of 5 stars

My dream home made possible.

I thought my dream of living in a home in an area I would love to live was not possible, however after meeting with Andy who was friendly,professional and experienced in financial matters I was able to secure a lifetime mortgage. Andy was always there through the process from start to finish and I am so thankful for his help. I would highly
recommend Andy and his firm to all my family and friends.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing amazing amazing!!

Amazing amazing amazing!!! For someone with every little experience with buying a home, Robert made the process as easy for me as possible! He explained everything to me perfectly and I left feeling confidence with my next steps!! Couldn’t recommend enough!!!!!

21 March 2025
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you Rachel, we hope you enjoy your new home!

Rated 5 out of 5 stars

Great and friendly service

We have worked with Robert for a few years now. He is always friendly, professional and helpful, going the extra mile to ensure we got the best mortgage deal for our money. Robert communicates everything so well in an easy-to-understand manner and always keeps us updated on any progress. Thankyou once again for all your help.

18 March 2025
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Lovely words, thank you very much indeed, we appreciate them!

Rated 5 out of 5 stars

Excellent advice, no stress!

My partner and I ran into a problem with our previous mortgage company as the new build we were buying was covered by a PPC rather than an NHBC, and very few lenders will lend in these circumstances. Robert expertly guided us through our options and found us the best possible deal he could. I would highly recommend working with this company, the level of guidance and support you get is fantastic and it is so much nicer working face to face with someone than it is going through the process online. It was worth every penny as we are now happily in our new home.

19 March 2025
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

'Happy in our new home' is the best outcome we could hope for Kelly! Thanks for your comments, they are much appreciated

Rated 5 out of 5 stars

Excellent Service

We needed to remortgage a property in order to complete our new build. The circumstances were slightly unusual meaning our bank would not help. Our accountant suggested Robert Drury at Andy Wilson Financial Services. It seemed strange the need to travel 35 miles from Grimsby to see Robert, but I trusted our accountant.
Robert was great, he gave us a coffee, made us feel relaxed and went through everything. After that everything was completed remotely and the process was smooth even if a little lengthy due to our circumstances.
We would certainly use Robert again in preference to looking for someone local.

10 March 2025
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thanks very much for your comments Paul, we appreciate them.

Rated 5 out of 5 stars

Simply the best!

My wife and I have used Andy Wilson Financial Services Ltd during the purchase of our last two houses and have found them to be excellent, they’d have our business and recommendations every time.

We first met Robert Drury, a fabulous gent who manages the mortgage applications, back in 2019 and instantly felt at ease. Robert is one of those rare people with whom you’ll instantly click; warm hearted, highly professional & hugely knowledgeable….a real person with whom you’ll be happy to do business with and chat about life too.

Having been self employed ourselves we know the importance of a good reputation and that feedback can have a real positive impact on future business and so we say without reservation that anyone who may be looking for an independent mortgage adviser should contact Robert @ Andy Wilson Financial Service Ltd, simply the best!

15 January 2025
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you very much indeed! We are very pleased to continue making your mortgage arrangements and appreciate the kind comments!

Rated 5 out of 5 stars

Remortgage- Robert was a great support through a…

Robert was a great support throughout a remortgage from the first visit he was knowledgeable and arranged everything. He has gone above and beyond with helping resolve another issue along the way and we really appreciate his support and effective communication throughout- thank you- will most definitely recommend this service.

23 January 2025
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you for your very kind comments, we are grateful!

Rated 5 out of 5 stars

Very satisfied with the whole process

Very satisfied with the whole process, made what could have been complicated and stressful very straighforward.

21 January 2025
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you James, it was a pleasure to be able to help your family

Rated 5 out of 5 stars

Painless and Professional

We again approached Robert to assist with a slightly complex remortgage of our current property.
The process was easy, and Roberts approach was friendly, knowledgeable, and professional.

21 January 2025
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thanks for coming back to us Mick, and we appreciate your kind comments!

Rated 5 out of 5 stars

Andy provides a first class service and…

Andy provides a first class service and explains the Equity Release process in clear language making it easy to understand. He responds to any queries very quickly and I would not hesitate to recommend his services.

1 December 2024
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you very much Jayne, it has been a pleasure helping and guiding you with your financial arrangements!

Rated 5 out of 5 stars

I highly recommend Robert to anyone seeking mortgage assistance

I recently had the pleasure of working with Robert Drury for my remortgage process, and I couldn’t be more satisfied with his service. Robert’s professionalism and expertise made the entire experience seamless and stress-free. He was always prompt in responding to my queries and provided invaluable advice tailored to my specific needs. I highly recommend Robert to anyone seeking mortgage assistance; his dedication and knowledge are truly commendable. T&J

16 December 2024
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Lovely words Jiamin, and we appreciate them! We will see you again soon!

Rated 5 out of 5 stars

Excellent equity release service

Andy guided us through the process and explained everything about the equity release process so throughly . We had a previous unsuccessful transaction so we were naturally cautious . We have ended up with a much better deal all round
We would not hesitate to recommend his services.

5 December 2024
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you for your kind words Hilary, they are appreciated!

Rated 5 out of 5 stars

Thank you Robert!

I cannot recommend his services highly enough. From the very first interaction, it was clear that Robert was dedicated to providing exceptional service. His extensive knowledge of the mortgage market, combined with his genuine willingness to help, made the entire process smooth and stress-free. For us as first time buyers this was priceless.

Robert took the time to understand our needs and circumstances, offering personalised advice that truly made a difference. His attention to detail, professionalism, and constant communication ensured we were always informed and confident in the decisions we were making together.

What stood out the most was Robert's unwavering commitment to securing the best possible outcome for us. He went above and beyond to explore all options, keeping my best interests at heart every step of the way. The first-class service I received from Robert was exemplary, and we are incredibly grateful for his support.

Thank you, Robert, as you know, our experience in buying our first home was really difficult due to poor customer service from solicitors and developers. Despite this, you were always there for a call to help and re-assure. Our journey with you was so positive and seamless. Your expertise and dedication are truly commendable, and I look forward to recommending you to anyone in need of mortgage advice. We will certainly be coming back to you when the time comes to renew.

Alex & Amy

14 November 2024
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you very much for these very kind and eloquent words, Alex and Amy. We are extremely grateful.

Rated 5 out of 5 stars

Excellent service

When I decided to release capital from my property to help my son and daughter in law to purchase their own property I chose Andy Wilson. He was so helpful and set up the ideal deal for me. He did an excellent job and any queries that I wasn't sure about he was very quick in responding. I couldn't have chosen a better advisor. Thank you Andy.

2 November 2024
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Many thanks Roy, it was a pleasure to help you to help your family.

Rated 5 out of 5 stars

Equity Release

From start to finish Andy made the process painless. He explained in a clear concise manner without the use of financial jargon.

I have no hesitation in recommending to others who may require Equity Release in the future.

25 October 2024
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you for your kind words Brad. It was a pleasure to help you.

Rated 5 out of 5 stars

Robert was incredibly helpful…

Robert was incredibly helpful throughout our entire house buying process. We are first time buyers, so came armed with lots of questions not just about the bits Robert's job was to help with, but he supported us through everything. Wee were recommended by several work colleagues of my partner, and now we're all settled in to our new home, can honestly recommend his services to other FTBs!

18 October 2024
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Many thanks for this Matthew. Helping first time buyers with their exciting plans is particularly rewarding for our advisers! All the best in your new home!

Rated 5 out of 5 stars

Steve Taylor …

We had Steve Taylor as our mortgage advisor, from start to finish he was very helpful and answered any and every questions we had, Steve always kept in contact throughout our mortgage application and explained everything thoroughly, I highly recommend Steve for all you mortgage needs and I will be using him again if needed.

19 August 2024
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thanks Harry, your kind comments are much appreciated!

Rated 5 out of 5 stars

Andy was brilliant throughout

Andy was brilliant throughout. Always happy to talk, always making sure I was happy with the process.

I will 100% be using Andy again. Very professional.

11 July 2024
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you for your kind comments Anthony!

Rated 5 out of 5 stars

In all my dealings with Andy Wilson I…

In all my dealings with Andy Wilson I have found him to be totally helpful, very knowledgeable and will be happy to recommend him to anyone that needs equity release.

4 June 2024
Unprompted review
Andy Wilson Financial Services Ltd logo

Reply from Andy Wilson Financial Services Ltd

Many thanks for your kind comments, we very much appreciate them.

Rated 5 out of 5 stars

Andy has recently advised me in…

Andy has recently advised me in relation to a lifetime mortgage and his knowledge and assistance throughout the process was invaluabie.
I have no hesitation in recommending him to anyone who may be considering either equity release or similar later life financial arrangements.

24 May 2024
Unprompted review
Andy Wilson Financial Services Ltd logo

Reply from Andy Wilson Financial Services Ltd

Many thanks for your kind words, which are much appreciated

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