AngelSense Reviews 321

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Many customers express that the product is a life-saver, providing immense peace of mind by allowing them to track their loved ones and ensure their safety. The app and its features, such as location tracking, setting safe boundaries, and receiving notifications, are highly valued, enabling users to stay connected and informed. Reviewers also frequently commend the customer service for being helpful, kind, and responsive, often going above and beyond to assist with issues. The device's reliability and unique features, like the listen-in option and non-removable wearing choices, are highlighted as significant advantages over other tracking solutions. However, some customers also noted concerns regarding the device's battery life, finding it to be short and requiring frequent charging. A few other people also felt that the GPS unit sometimes provided inaccurate or slow location updates, leading to distress and making it difficult to trust the device in critical situations. Additionally, some reviewers mentioned that the app's interface takes some getting used to, and there were occasional issues with the device losing signal.

What people talk about most

Product

Users describe positive interactions with the product, often calling it a "life saver" and a "game changer"... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how the service has made... See more

Location

Clients share ambiguous opinions on location, with many reviewers expressing satisfaction and peace of mind... See more

Application

Customers had positive experiences with the app, often praising its features like real-time tracking, alarms,... See more

Customer service

People report positive experiences with customer service, consistently describing it as kind, understanding,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use Angelsense for my mentally challenged adult son. He is very active and when upset he can wander or even elope. He has been wearing it clipped inside his pocket and knows he needs to wear it outs... See more

Rated 4 out of 5 stars

Absolutely love AngelSense. It gives me a peace of mind when my son is wearing it. He has level 2 autism and apraxia. It's great that I can label locations and boundaries. The price can get really e... See more

Rated 4 out of 5 stars

I really loved it but I think it's too expensive to pay $50 monthly. I had tried different gps and this one was more effective and sufficient for my experience but like I said before it's too expensiv... See more

Rated 5 out of 5 stars

We got angel sense 9 years ago after my non- verbal child's bus went missing and stopped communicating with dispatch. Angel sense has given us peace of mind. We are able to see my son's location, ho... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

AngelSense grew out of a mission to create a safer world for children with special needs who tend to wander, get lost, and experience improper care. As a result, cutting-edge technology was developed to bring you the most accurate tracking and monitoring solution. With AngelSense, you can assure that your loved ones are safe and secure at all times. The unique capabilities of AngelSense are: 1. Non-Removable Wearable device and accessories designed for children with special needs and sensory sensitivities 2. Listen-In capability to monitor your child's well-being 3. Runner mode to locate a child when lost 4. Daily Activity Log and automatically generated timeline 5. Location Updates continuous monitoring with 10-second update intervals 6. Notifications by text and/or email for every location change 7. Google Pictures of places visited 8. First Responder alert sends text and/or email to a predefined trusted group of people 9. *NEW* School Dashboard special interface that helps school staff ensure the child is safe during school hours 10. *NEW* Late Departure Warning allows parents to get an alert if their child hasn't left a specific place on time (such as school), to ensure they're not left behind 11. *NEW* AngelCall on the GPS 2 allows you to have a two-way voice call with your child at any time, without them needing to "pick-up" or click anything NEW FEATURES IN BETA TESTING: 1. Alarm on GPS 2 is designed to help you locate your child or bring attention to them when nearby in a crowd, indoors, or hiding 2. Mobile Hotspot on GPS 2 allows search using Wi-Fi hotspots when searching for your child in a mall, school or large indoor area 3. Connecting to Wi-Fi on GPS 2 connect to networks in places where there is poor cellular reception to assure continuity of monitoring 4. SOS on GPS 1 allows your child to press the SOS button on the device to call you and automatically send location via text to your phone 5. ETA shows the estimated time of arrival at a destination 6. Waterproof Cover & New Wearing Accessories


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

321 reviews

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Rated 5 out of 5 stars

Anglesense for every Family

Anglesense has been such a comfort for my family. My son uses his device at school as well as when we attend big public events. Always knowing where he is and him being able to communicate with me with the push of a button is amazing

17 November 2025
Unprompted review
Rated 5 out of 5 stars

I love this company

I love this company. My son wears this gps device every day and night and I know he’s safe, wherever he goes(home, school, sports) I know he’s safe. He’s worn it for over 2 years now about to be 3 years. And they have a rewards program where you can earn points to pay for the monthly membership which I’ve used for a free year of AngelSense!

2 December 2025
Unprompted review
Rated 5 out of 5 stars

AngelSense has been a game changer for…

AngelSense has been a game changer for our family. As a parent of a child with special needs, I needed more than just GPS. I needed real time updates, reliable alerts, and a way to stay connected throughout the day. AngelSense delivered all of that and more. The device helped us navigate school transitions and gave us confidence during moments that used to feel overwhelming. It’s not just a product. It’s a lifeline. I’m grateful for the thoughtfulness behind its design and the support team that truly understands what families like ours face.

22 October 2025
Unprompted review
Rated 2 out of 5 stars

Bad product- cellular and gps signals stop for 18+ hrs at a time with no customer service help

The reason I paid all of this money for Angel sense was to have better cellular and gps signals than apple trackers. When it works, it does provide that, but now I’ve had the signal completely go out for no reason 5 times in the last year. Sometimes you’ll get lucky and get a great customer service rep, and other times it’s truly shocking. Apple might have a bit of a lag, but it NEVER completely cuts out for 18 hours!!! Also, Apple batteries last ages and this one lasts barely a day. When it’s a matter of life and death for those you love and are trying to keep safe, this is more than me just whingeing. I couldn’t get ahold of anyone in America, so I’ll be cancelling my subscription. All the customer service reps claim they are mothers who have special needs kids. The lies, the lies, the lies. There’s no bloody way that’s true because they’d be dealing with the same cellular and gps signal failures and would be horrified.

4 November 2025
Unprompted review
Rated 3 out of 5 stars

Not impressed

Not impressed! We have had it for 3 years. Have been having problems- no signal- unnamed locations can't add them if they're too close to another business and on and on. I have to call frequently to address problems and every time I get a different answer. This is supposed to keep my grandson safe; he has severe autism. Nonverbal and elopes. Not good does not give me piece of mind and does not keep him safe!

2 September 2025
Unprompted review
Rated 5 out of 5 stars

I love Angelsense

I love Angelsense! I can now know where my loved one is at all times especially when eloping. If he’s in danger or distress he can push the SOS button and I will get a notification! I love that if he’s having a meltdown that I can call through the app and talk to him through the gps! He can also talk to me! And best part is that the magnetic lock and key makes it nearly impossible to take off! This is best with children and older adults who may need a bit of comfort when alone in the world!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

This device is the best ever

This device is the best ever! I no longer need to constantly hover or be overbearing with my son when we are out and about or even just playing outside. I always know his location no matter where he goes. Obviously I'm always one step behind him but he is able to explore freely. The boundary limits are a game changer and give me a better sense of peace, knowing I will get a notification the second he leaves the property or anywhere else that I have them set up. Thank you AngelSense for this life saving device!

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Game changer

Have been using this device for about a year for my son. He is 10, but has special needs. Because of this device he is able to take the school bus in the morning, and able to go to the playpark by himself. He loves the idea that he can phone me just by pressing a button on the device. I can also call him to let him know it is time to come home for his lunch or dinner. He says it's like having mummy in his pocket. The school also were agreeable to him wearing it. Can't recommend it enough. The customer service was excellent too- the first device stopped working but Angelsense dispatched one very quickly and we had a replacement about 2-3 days later. They were very helpful and for the few days we didn't have a device we were refunded the air time for half the month. It is a bit pricey at around £35 a month and it is a year long contract, but in my opinion worth every penny when it gives my son so much independence and I have peace of mind.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Peace of mind with Angelsense…

I love the peace of mind angelsense provides for our family. I can listen in and make sure my child is OK at anytime! I can track his bus home. He also knows to press the sos button to call me if he needs me!

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

When I first got the angel sense device, I had trouble using it. I called the number given to me in the box. I spoke to an agent named Heather B, who helped me navigate the app and activate the device. I have been able to use the device and have a peace of mind for my child. My son is 3 years old with autism & he recently started school. The device gave me ease just being able to call and know that everything was ok! I highly recommend the device.

19 March 2025
Unprompted review
Rated 2 out of 5 stars

I think that AngelSense is a good idea, but it didn't work for us and canceling is a pain

I think that AngelSense is a good idea, but my son refused to wear it. He even tore a hole in his shirt trying to get it off, he also figured out that he could take off the shirt or pants he was wearing to get the tracker off. He is 11. Also, my son's school was a dead zone. I had a hard time telling if he was inside the school or not. We have been paying for a year and only used it less then 10 times. I am trying to cancel before it renews and it has been very difficult. We are in a contract and I understand that, but they will not let me have them cancel it to be sure it does auto renew, even if I pay off the balance. Our contract ends in 7 days.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

7 years using this product

I've used angelsense for 7 years and can't live without it. I've tried other trackers hoping to eliminate the subscription cost, but none compare and I can't live without it. The gps map doesnt lag like other products. The listen in feature is invaluable and other options dont have it.

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Game changer & Lifesaver

I’ve been a user since July 2020 and cannot stop talking about how much AngelSense has changed the dynamics of safety and independence for my daughter and I. She is now 12 years old, but considered nonverbal; however, I am able to give her a little wiggle room in social environments and during recreational activities with the functionalities that AngelSense provide for gps monitoring and voice calls/ messages. We still work on elopement in some environments, but my approach is a lot more calm due to the implementation of AngelSense. Instead of chasing my kid through a crowded store, I can press a button to message her, enact an alarm, and/or voice call her to come back. We have two devices; one self paid and another paid via our local police department. I use both because I prefer to have one on her body and one in a bag or jacket as an added precaution. The device especially comes handy when we are doing water play and swimming. We simply put it in the waterproof pouch and lanyard, and voila!
AngelSense has also created an ambassador program which offers added incentives, including points to earn free service and accessories. This program is a game changer because for my honest review of my experience and the impact that this device has on my family, I canon return earn essential device accessories as well free minutes to communicate on the device. #Genius marketing on AngelSense’s behalf!

19 May 2025
Unprompted review

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