AngelSense Reviews 321

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Many customers express that the product is a life-saver, providing immense peace of mind by allowing them to track their loved ones and ensure their safety. The app and its features, such as location tracking, setting safe boundaries, and receiving notifications, are highly valued, enabling users to stay connected and informed. Reviewers also frequently commend the customer service for being helpful, kind, and responsive, often going above and beyond to assist with issues. The device's reliability and unique features, like the listen-in option and non-removable wearing choices, are highlighted as significant advantages over other tracking solutions. However, some customers also noted concerns regarding the device's battery life, finding it to be short and requiring frequent charging. A few other people also felt that the GPS unit sometimes provided inaccurate or slow location updates, leading to distress and making it difficult to trust the device in critical situations. Additionally, some reviewers mentioned that the app's interface takes some getting used to, and there were occasional issues with the device losing signal.

What people talk about most

Product

Users describe positive interactions with the product, often calling it a "life saver" and a "game changer"... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how the service has made... See more

Location

Clients share ambiguous opinions on location, with many reviewers expressing satisfaction and peace of mind... See more

Application

Customers had positive experiences with the app, often praising its features like real-time tracking, alarms,... See more

Customer service

People report positive experiences with customer service, consistently describing it as kind, understanding,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use Angelsense for my mentally challenged adult son. He is very active and when upset he can wander or even elope. He has been wearing it clipped inside his pocket and knows he needs to wear it outs... See more

Rated 4 out of 5 stars

Absolutely love AngelSense. It gives me a peace of mind when my son is wearing it. He has level 2 autism and apraxia. It's great that I can label locations and boundaries. The price can get really e... See more

Rated 4 out of 5 stars

I really loved it but I think it's too expensive to pay $50 monthly. I had tried different gps and this one was more effective and sufficient for my experience but like I said before it's too expensiv... See more

Rated 5 out of 5 stars

We got angel sense 9 years ago after my non- verbal child's bus went missing and stopped communicating with dispatch. Angel sense has given us peace of mind. We are able to see my son's location, ho... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

AngelSense grew out of a mission to create a safer world for children with special needs who tend to wander, get lost, and experience improper care. As a result, cutting-edge technology was developed to bring you the most accurate tracking and monitoring solution. With AngelSense, you can assure that your loved ones are safe and secure at all times. The unique capabilities of AngelSense are: 1. Non-Removable Wearable device and accessories designed for children with special needs and sensory sensitivities 2. Listen-In capability to monitor your child's well-being 3. Runner mode to locate a child when lost 4. Daily Activity Log and automatically generated timeline 5. Location Updates continuous monitoring with 10-second update intervals 6. Notifications by text and/or email for every location change 7. Google Pictures of places visited 8. First Responder alert sends text and/or email to a predefined trusted group of people 9. *NEW* School Dashboard special interface that helps school staff ensure the child is safe during school hours 10. *NEW* Late Departure Warning allows parents to get an alert if their child hasn't left a specific place on time (such as school), to ensure they're not left behind 11. *NEW* AngelCall on the GPS 2 allows you to have a two-way voice call with your child at any time, without them needing to "pick-up" or click anything NEW FEATURES IN BETA TESTING: 1. Alarm on GPS 2 is designed to help you locate your child or bring attention to them when nearby in a crowd, indoors, or hiding 2. Mobile Hotspot on GPS 2 allows search using Wi-Fi hotspots when searching for your child in a mall, school or large indoor area 3. Connecting to Wi-Fi on GPS 2 connect to networks in places where there is poor cellular reception to assure continuity of monitoring 4. SOS on GPS 1 allows your child to press the SOS button on the device to call you and automatically send location via text to your phone 5. ETA shows the estimated time of arrival at a destination 6. Waterproof Cover & New Wearing Accessories


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

321 reviews

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Rated 3 out of 5 stars

Not having a great experience

Not having a great experience.
It needs charging daily . I thought it would last a couple of days at least .
When in places not named , it drains the battery faster ,which is ridiculous because if theyre lost. They're not gonna be in named places .
You get 60 minutes a month with the plan. That wouldn't be too bad IF there was a way for the watch to disconnect when it goes to voicemail .
So many times it's been knocked in his sleep or he's called while I'm calling hom and its gone to voicemail. 8 minutes every time . Stupid !
The watch also auto answers after a couple of seconds . Great of you just need to hear what's going on but useless if you want them to know you're actually calling them.
The first time I used the "copy location" link , it said he was in lybia or somewhere like that . Tonight when I log on to it ,the circle it goes to is my house. I have to select the options to get directions to where he is or zoom out and look for him .
Why is it telling me where I am ? I don't have the watch on and I dont need to know where I am . I know where I am because I'm there !!!

So this has added more messing about to find his location.
Not great in an emergency andnif you're going in and out of the app to track someone.

Also if you need to rely on carers charging it each day , good luck . I'm sick of calling them to do it . Some will. Others won't bother .

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Great device!

we have been using the Angelsense device for 10 years now and it has given us a sense of peace with our daughter. She even feels safer with it on and asks to wear it even though it is less of a need now that she is in high school.

27 April 2025
Unprompted review
Rated 3 out of 5 stars

Does not Provide Directions to loved One

The fact that you don’t have a simple function where you can click on the location of your loved one and get directed to Google Maps or Apple Maps or get the exact address or their location is unthinkable.

We want to track our loved ones, and be able to get to them…instead we have to go through loops to find an address in the area to get there. Horrible.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Angelsense has gone above and beyond…

Angelsense has gone above and beyond helping me and my son with our device. My son can enjoy his day and go on fieldtrips with the schools/daycare without me worrying. They always answer my questions and concerns. Have honored warranties as well when devices had an issue. I cannot thank this team enough for there.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

AngelSense is Safety

I use Angelsense App for my son's AngelSense gps Watch. We have been using for over 6 months now and it has been a game changer. My son is Level 1-2 Autistic with ADHD and Sensory processing Disorder and Elopement issues. He had gotten out of the school without them knowing and then been lost at school, hid while at school. This watch gives me piece of mind and makes finding him when he hides a lot easier. It also helps his anxiety seperating from me as well. Knowing he can request a call.

9 January 2025
Unprompted review
Rated 5 out of 5 stars

I love having AngelSense for my child…

I love having AngelSense for my child its nice know I can check his location easily when he's not with me and I get notified immediately when he leaves and goes to a new location. The Angelsense team is always so helpful and they make sure any problems are taken care of and do follow ups to make sure they are not reoccurring.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

AngleSense is Wonderful

AngleSense is wonderful! It has helped me keep my little one safe while out whether that be going away on vacation, running around at the baseball field or simply going out to dinner. It provides live updates of where my son is at all times. The call button is a great feature as well.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Angel sense is a wonderful tool

Angel sense is a wonderful tool!
I am so happy and grateful we were able to get our kiddo a device and the service! It is definitely worth the price to keep your kid safe and give parents peace of mind! They are quick to help you if you have any issues as well! I'm very happy to have angel sense in our lives! Now we always know where our little Houdini is at all times!

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Angelsense has changed our lives forever!

Angelsense assistive technology has been a game changer for our family. Over the past two years we have steadily increased our community involvement because we are able to go out into the community and feel that we are more than capable of keeping our children safe while being equipped with all of the tools necessary to fully engage as citizens in our community. Our ability to expand our engagement has grown tremendously since using the device, we are able to participate in local events, allow our children to go into extracurricular activities, and other organizations without our physical presence. This is all due to the amazing safety and tracking features of the Angelsense system. We have a entirely new outlook on life and the opportunities our family will certainly have, because we are able to ensure that our children will be supported in whatever means is necessary for them at any given moment. We will most certainly recommend this system to any parents, guardians, or caregivers that may need an additional support for their loved ones, especially when they cannot be together physically.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended for vulnerable people

Angel Sense support has been absolutely delightful. I feel safer than ever knowing this little device is in my son's pocket and no one can remove it without the special key. I'm not feeling panicked if he slips away because I know even if I don't grab him fast enough, I will still be able to track him or even set off the alarm on it too great where he's hidden himself. He feels more confident knowing I'm in his pocket only a button press away if someone mistreats him. Highly recommended for special needs people and vulnerable adults.

16 December 2024
Unprompted review
Rated 2 out of 5 stars

There is a problem with the GS4 brand…

There is a problem with the GS4 brand or they only work upto 1 year there warranty and then start deteriorating as I have now had two successive trackers just gradually stop powering up in a space of three years!!!

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Angel Sense is the best GPs for kids…

Angel Sense is the best GPs for kids with special needs. Having Angel Sense is a huge relief knowing we’re is my son because I can track him and know were he is at , also I can see at the speed that the bus is running and listens what’s happening! If I could I’ll give 10 ⭐️

23 September 2024
Unprompted review
Rated 1 out of 5 stars

The customer service is horrible

The customer service is horrible. I canceled my son's account in July 2024. They tried to convince me to keep the Angelsense service, which is a huge waste of money and energy. I said NO repeatedly. I removed my credit card and bank information from the Angelsense system. I also revoked authorization from Angelsense verbally and in writing to debit my card and bank account. Somehow they processed three more payments, which is illegal. I've sent refund demand letters and now have to take legal action.

The whole time, the service was useless. I found a much cheaper option, $10 a month with an Apple Watch, and free phone number added to my phone account. It does everything Angelsense is supposed to do and much more including unlimited talk time. I would not recommend Angelsense to anyone.

17 September 2024
Unprompted review

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