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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent prints and the overall value. Many people appreciate the quick delivery service and the robust, secure packaging that ensures items arrive in perfect condition. The ordering process is also frequently highlighted as easy and straightforward. However, some customers also noted occasional issues with damaged items upon arrival, despite the careful packaging. A few other people also had concerns regarding the presentation of some prints.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Customers are consistently satisfied with the high... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Delivery service

Consumers find the delivery service to be positive. Many reviewers praise the extremely quick delivery, with... See more

Order

Customers had positive experiences with order. Many reviewers praised the ease of ordering, the quick... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently highlight the exceptional and... See more

Based on these reviews

Rated 5 out of 5 stars

Deciding which prints to get was the hardest part! Our prints shipped immediately after we placed the order and showed up in a very sturdy container with a nice, bright, yellow wrap inside. The print... See more

Rated 5 out of 5 stars

I have ordered three animals in costume posters on separate dates. They have arrived very quickly carefully packaged. All three are absolutely gorgeous. They brighten up my living room wall. Admired b... See more

Rated 5 out of 5 stars

I had a minor issue - a sticky label caused a little damage to one of my prints but 1 quick email (with photos) from me and I got an immediate reply and replacement next day. Things sometimes go wrong... See more

Rated 5 out of 5 stars

Great posters. Really clean, sharp print on good quality paper. Also, the customer service was excellent. Royal Mail 'lost' my order but as soon as I contacted Animato they sent out replacements by ex... See more


Company details

  1. #14 of 19 best companies in Poster Shop
  2. #36 of 38 best companies in Artist
  3. #122 of 203 best companies in Decoration and Interior Design Store
  4. #165 of 245 best companies in Home improvement shop
  5. #12 of 16 best companies in Picture framing shop

Written by the company

We Print & Produce beautiful, high-quality Posters & Framed Prints in the UK. With a wide range of styles including Japanese Art, Vintage Travel Ads and much more, our curated collections have the perfect print for you or a loved one.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

486 reviews

5-star
4-star
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2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing Customer Service

I recently purchased three 50x70cm prints from Animato, and I couldn’t be happier with both the products and the service. The prints arrived beautifully packaged and in perfect condition, and the quality exceeded my expectations.

What truly sets Animato apart, however, is their outstanding customer service. The team was incredibly helpful, friendly, and responsive, answering all my questions promptly and making the whole buying experience smooth and enjoyable. It’s rare to find a company that genuinely cares about their customers, and Animato definitely does.

I highly recommend Animato to anyone looking for high-quality prints and exceptional customer support. I will definitely be buying from them again!

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, easy to speak to customer service and the prints are high quality

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality product

Excellent quality product, safely delivered. After having frames broken in transit twice by another company I was super impressed by how well the Animato prints were packaged.

23 October 2025
Rated 1 out of 5 stars

This company steals small artists’…

This company steals small artists’ prints (in low resolution as it is unauthorized use!) without crediting them. I’ve noticed they sell prints that I own originals of - they change the print’s name and dimensions to hide! Horrible and unethical busines!

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Repeat customer

I've ordered three prints from these guys now.

Two framed for my bedroom. Then an unframed recently. The unframed fit perfectly in my spare A1 frame.

They look great

3 September 2025
Unprompted review
Rated 5 out of 5 stars

First rate service

First rate service. There was a problem with Royal Mail which wasn’t Animato’s fault but they sorted out the issue. Highly recommended.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Really beautiful prints …

Really beautiful prints at a good price. Robust packaging to protect your print. Great company to deal with. Solved a small problem I had very quickly and very satisfactorily. Highly recommend this site.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Cute pictures

Super quality product and really provides a nice finishing touch in my room. Frame is nice and great convenience as I didn’t need to frame my own print. Responsive customer service and prompt delivery. From a happy customer.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

The go to company for posters. You cannot do better.

I have ordered three animals in costume posters on separate dates. They have arrived very quickly carefully packaged. All three are absolutely gorgeous. They brighten up my living room wall. Admired by everyone that sees them. Such lovely subjects. Thank you. Ink & Drop.

28 April 2025
Unprompted review
Rated 3 out of 5 stars

Very poor quality, but efficient refund and follow up.

The prints I ordered arrived efficiently. However, their quality is very poor; the colours are patchy, smudgy and lack clarity. For example, on one print the Japanese symbols are discoloured with patchy streaks. I received a refund and Ed phoned me to understand my dissatisfaction with the quality, which I was impressed with.
C. Chambers

22 April 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality for the price

Poor quality for the price and part of the text on the poster is covered by the frame. Similar items are available for half the price from other vendors (I've since discovered).
I emailed about a return twice but have received no reply, so terrible customer service also. Very disappointing all round and I would not recommend.

31 March 2025
Unprompted review
Animato logo

Reply from Animato

Hi,

Thank you for your review. We apologise for this experience. Please reach out to the following email address and we will work towards a prompt resolution to your issue:

help@animato.uk

Warm regards,

The Animato Team

Rated 5 out of 5 stars

Beautiful selection of prints

Beautiful selection of prints. I have three Japanese themed prints which I am delighted with. I also purchased a framed print which has pride of place in my bedroom and evokes memories of our wonderful travels through the magical Japan.
I would recommend this site for the quality and unusual selection of artwork for any budget.

24 March 2025

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