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Animato Reviews 486

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TrustScore 4.5 out of 5

4.6

Poster Shop
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent prints and paper. Many people highlight the efficient delivery service, with orders arriving quickly and well-packaged. The customer service is frequently described as exceptional, with reviewers appreciating the helpful and responsive support they received. However, some customers also noted issues with product quality, mentioning discolored or patchy prints. A few other people also felt that despite robust packaging, some items arrived with minor damage or slight imperfections.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the high quality... See more

Quality

Consumers find quality to be positive. Many reviewers are impressed with the high quality of the prints,... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the speed of delivery,... See more

Order

Users describe positive interactions with their orders. Many customers praise the ease of ordering, quick... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers highlight the exceptional and... See more

Based on these reviews

Rated 5 out of 5 stars

I have ordered three animals in costume posters on separate dates. They have arrived very quickly carefully packaged. All three are absolutely gorgeous. They brighten up my living room wall. Admired b... See more

Rated 5 out of 5 stars

I had a minor issue - a sticky label caused a little damage to one of my prints but 1 quick email (with photos) from me and I got an immediate reply and replacement next day. Things sometimes go wrong... See more

Rated 5 out of 5 stars

Great posters. Really clean, sharp print on good quality paper. Also, the customer service was excellent. Royal Mail 'lost' my order but as soon as I contacted Animato they sent out replacements by ex... See more

Rated 5 out of 5 stars

Deciding which prints to get was the hardest part! Our prints shipped immediately after we placed the order and showed up in a very sturdy container with a nice, bright, yellow wrap inside. The print... See more

Company details

  1. #14 of 19 best companies in Poster Shop
  2. #36 of 38 best companies in Artist
  3. #122 of 203 best companies in Decoration and Interior Design Store
  4. #165 of 245 best companies in Home improvement shop
  5. #12 of 16 best companies in Picture framing shop

Written by the company

We Print & Produce beautiful, high-quality Posters & Framed Prints in the UK. With a wide range of styles including Japanese Art, Vintage Travel Ads and much more, our curated collections have the perfect print for you or a loved one.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

486 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Reasonable quality

Picture and frame were of a reasonable quality (given the price range) it was packaged very well and the shopping experience and delivery was smooth and it arrived within the timeframe given.

3 August 2024
Rated 5 out of 5 stars

Excellent service

Excellent service. Good quality product,
truly helpful Staff and quick to do anything possible to help. Very pleased to have found them and will certainly use them again.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with print quality

I was very pleased with the quality of the two prints that I bought and their frames. One in particular is quite large and with other companies, the quality goes south as the print size increases. Not with Animato. Again, based on the experience with other print companies, I wasn't expecting to be as pleased as I am with the two prints.

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous

Fabulous. Order arrived quickly and quality is great. I actually received a 2nd print in error. I contacted the team at Animato and they were extremely helpful. They told me just to keep the 2nd print rather than return it.

22 January 2025

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