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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent prints and paper. Many people highlight the efficient delivery service, with orders arriving quickly and well-packaged. The customer service is frequently described as exceptional, with reviewers appreciating the helpful and responsive support they received. However, some customers also noted issues with product quality, mentioning discolored or patchy prints. A few other people also felt that despite robust packaging, some items arrived with minor damage or slight imperfections.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the high quality... See more

Quality

Consumers find quality to be positive. Many reviewers are impressed with the high quality of the prints,... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the speed of delivery,... See more

Order

Users describe positive interactions with their orders. Many customers praise the ease of ordering, quick... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers highlight the exceptional and... See more

Based on these reviews

Rated 5 out of 5 stars

I have ordered three animals in costume posters on separate dates. They have arrived very quickly carefully packaged. All three are absolutely gorgeous. They brighten up my living room wall. Admired b... See more

Rated 5 out of 5 stars

I had a minor issue - a sticky label caused a little damage to one of my prints but 1 quick email (with photos) from me and I got an immediate reply and replacement next day. Things sometimes go wrong... See more

Rated 5 out of 5 stars

Great posters. Really clean, sharp print on good quality paper. Also, the customer service was excellent. Royal Mail 'lost' my order but as soon as I contacted Animato they sent out replacements by ex... See more

Rated 5 out of 5 stars

Deciding which prints to get was the hardest part! Our prints shipped immediately after we placed the order and showed up in a very sturdy container with a nice, bright, yellow wrap inside. The print... See more


Company details

  1. #14 of 19 best companies in Poster Shop
  2. #36 of 38 best companies in Artist
  3. #122 of 202 best companies in Decoration and Interior Design Store
  4. #166 of 245 best companies in Home improvement shop
  5. #13 of 16 best companies in Picture framing shop

Written by the company

We Print & Produce beautiful, high-quality Posters & Framed Prints in the UK. With a wide range of styles including Japanese Art, Vintage Travel Ads and much more, our curated collections have the perfect print for you or a loved one.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

486 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Beautiful and amazing Kitten and…

Beautiful and amazing Kitten and Butterfly, love it!

25 October 2024
Animato logo

Reply from Animato

Hi Adam,

Thank you so much for your kind words! We’re delighted to hear that you love the print—it’s such a charming piece! If there’s anything else you’re looking for, we’d be more than happy to help you find another favourite.

Kind regards,

The Animato Team

Rated 5 out of 5 stars

Great prints

Great prints. Quality paper and beautiful colours. Will be back.

3 November 2024
Animato logo

Reply from Animato

Hi Jennifer,

Thank you for your lovely feedback! We’re so glad you’re happy with the quality and colours of your prints—it means so much to us. We can’t wait to welcome you back for more when you’re ready. If there’s anything else we can do for you in the meantime, just let us know!

Best wishes,

The Animato Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service, quick and all arrived securely

2 November 2024
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Reply from Animato

Hi Andy,

Thank you for your fantastic feedback! We’re so pleased to hear that you found our service quick and reliable, and that everything arrived safely. It’s always our aim to provide a seamless experience for our customers. If there’s ever anything else we can do for you, just let us know!

Kind regards,
The Animato Team

Rated 5 out of 5 stars

Lovely Japanese print

Arrived very fast, ahead of time exoected. Daughter was very thrilled with her surprise.

1 November 2024
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Reply from Animato

Hi Debra,

Thank you for your lovely review! We’re delighted to hear that the Japanese print arrived ahead of schedule and that your daughter was thrilled with her surprise—what a thoughtful gift! If you ever need help finding more beautiful pieces, we’d be happy to assist.

Best wishes,

The Animato Team

Rated 5 out of 5 stars

EXCELLENT COMMUNICATION

Really good communication about my package arrival. Emails,time slot and texts. Maybe other delivery services should take note. And superfast delivery. Really pleased

31 October 2024
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Reply from Animato

Hi Colum,

Thank you so much for your fantastic feedback! We’re thrilled to hear that you appreciated our communication and delivery updates—it’s something we prioritise to make sure our customers feel informed every step of the way. We’re also so pleased the delivery was superfast! If there’s anything else we can do to assist, just let us know.

Kind regards,
The Animato Team

Rated 5 out of 5 stars

Excellent quality print and frame

Excellent quality print and frame. Looked gorgeous and better than I expected! Perfect! Arrived really quickly and well wrapped to protect the frames.

31 October 2024
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Reply from Animato

Hi Elizabeth,

Thank you for such a glowing review! We’re absolutely delighted to hear that you loved the quality of your print and frame—and that it exceeded your expectations! It’s great to know everything arrived quickly and securely wrapped. If there’s anything else you need, we’re always here to help.

Best wishes,

The Animato Team

Rated 5 out of 5 stars

Bought as a gift

Bought as a gift. Very speedy service, lovely framed print and arrived before expected date!

28 October 2024
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Reply from Animato

Hi Sue,

Thank you for your thoughtful review! We’re so pleased to hear the framed print made a wonderful gift and that our speedy service exceeded your expectations. It’s always lovely to know we could help make someone’s day extra special. If you ever need another gift or something for yourself, we’d be delighted to assist!

Kind regards,

The Animato Team

Rated 5 out of 5 stars

Good quality prints

Good quality prints, delivered quickly.

27 October 2024
Animato logo

Reply from Animato

Thank you for your review! We're delighted to hear you’re happy with the quality of the prints and the speedy delivery. It’s always our goal to ensure you have a seamless experience.

With kindest regards,

The Animato Team

Rated 5 out of 5 stars

Excellent service

Excellent service, I love my print, even better as I got a discount. Good delivery too. Thanks

25 October 2024
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Reply from Animato

Hi Maggs,

Thank you for your lovely feedback! We’re so glad you love your print, and it’s fantastic to hear you got to enjoy it with a discount too—always a nice bonus! We’re pleased the delivery met your expectations as well. If there’s anything else you need, we’d be happy to help.

Kind regards,

The Animato Team

Rated 5 out of 5 stars

Good service

Good service

25 October 2024
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Reply from Animato

Hi Lisa,

Thank you for your feedback! We’re happy to hear you were pleased with our service. If there’s anything more we can do to make your experience even better, we’d love to know!

Best wishes,

The Animato Team

Rated 5 out of 5 stars

Perfect prints.

Prints arrived quickly and were of good quality. They look great on my wall!

10 October 2024
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Reply from Animato

Hi Rebecca,

Thank you for your wonderful review! We’re thrilled to hear your prints arrived quickly and that you’re happy with their quality. It’s always a joy to know they’ve found the perfect spot on your wall! If you ever need more artwork to complement your space, we’re here to help.

Kind regards,

The Animato Team

Rated 5 out of 5 stars

Great print and customer service

Fantastic print - daughter really pleased with it. Order was lost in the post, but animato sorted it out without any fuss. Would definitely shop with them again.

6 September 2024
Unprompted review
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Reply from Animato

Thank you for your kind words! We’re so happy to hear your daughter loved the print—it’s wonderful knowing it brought her joy. We’re sorry about the hiccup with the lost order, but we’re glad we could resolve it smoothly for you. It would be an absolute pleasure to have you shop with us again in the future!

Best wishes,

The Animato Team

Rated 5 out of 5 stars

Lovely pictures

Lovely pictures. Great service.

2 October 2024
Animato logo

Reply from Animato

Hi Neil,

Thank you for your kind feedback! We’re delighted you’re happy with the pictures and our service. It’s always our goal to provide a great experience for our customers. If there’s anything else we can do for you, just let us know!

Kind regards,

The Animato Team

Rated 5 out of 5 stars

Poster arrived promptly.

Poster arrived promptly and in perfect condition.

30 September 2024
Animato logo

Reply from Animato

Thank you for your lovely review! We’re so pleased to hear your poster arrived quickly and in perfect condition. If there’s ever anything else we can help with, we’d be delighted to assist.

Best wishes,

The Animato Team

Rated 5 out of 5 stars

Colourful Prints

The prints I received were colourful and well put together. They are exactly what I wanted to brightened up a blank wall.

10 October 2024
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Reply from Animato

Hi Susan,

Thank you for your wonderful feedback! We’re so happy to hear that the prints were exactly what you were looking for and that they’ve brightened up your space. It’s always rewarding to know our artwork has found the perfect home. If you ever need more pieces to complete your collection, we’d love to help!

Kind regards,

The Animato Team

Rated 5 out of 5 stars

The product is of a excellent service high quality the…

The product is of a high quality the price was very reasonable and it was delivered quickly

10 October 2024
Unprompted review
Animato logo

Reply from Animato

Thank you for your kind feedback, John! We’re delighted to hear that you were impressed with the quality of our product and found it to be great value. It’s also wonderful to know your order was delivered promptly. If there’s anything else we can assist you with, we’d be more than happy to help!

Kind regards,

The Animato Team

Rated 5 out of 5 stars
Animato logo

Reply from Animato

Thank you for your kind words, Eloise! We’re so pleased to hear you were happy with our customer service. Providing efficient and helpful support is always a top priority for us. If there’s anything else we can assist you with, don’t hesitate to reach out!

Best wishes,

The Animato Team

Rated 5 out of 5 stars

Fits beautifully in our bedroom and…

Fits beautifully in our bedroom and great quality

25 September 2024
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Reply from Animato

Hi Mark,

Thank you for your lovely feedback! We’re so glad to hear your new piece fits perfectly in your bedroom and that you’re happy with the quality. If you’re ever looking for more art to complement your space, we’d love to help.

Warm regards,

The Animato Team

Rated 5 out of 5 stars

Exactly as described

Purchased three pictures (2 seperate orders) for my wife's birthday. They arrived quickly, were well packaged, and were exactly as described. Will definitely use Animato again.

6 October 2024
Animato logo

Reply from Animato

Hi Richard,

Thank you so much for your thoughtful review! We’re delighted to hear that the pictures made such a great birthday gift for your wife. It’s wonderful to know they arrived quickly, were well-packaged, and met your expectations. We can’t wait to welcome you back for your next order!

With gratitude,

The Animato Team

Rated 5 out of 5 stars

Very pleased with the picture

Very pleased with the picture - good quality frame and print, well wrapped and delivered promptly

6 October 2024
Animato logo

Reply from Animato

Hi Amanda,

Thank you for your kind words! We’re so pleased to hear you’re happy with the picture and that the frame and print quality met your expectations. It’s great to know it arrived safely and on time. If there’s anything else we can do for you, we’d be delighted to help!

Sincerely,

The Animato Team

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