Great posters. Really clean, sharp print on good quality paper. Also, the customer service was excellent. Royal Mail 'lost' my order but as soon as I contacted Animato they sent out replacements by ex... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Deciding which prints to get was the hardest part! Our prints shipped immediately after we placed the order and showed up in a very sturdy container with a nice, bright, yellow wrap inside. The print... See more
Incredible choice of prints, easily could have ordered too many so had to be really considered when finalising my basket ! Arrived quickly and the quality is brilliant,the images on line do not do... See more
Prints were perfect and arrived really quickly. I accidentally ordered the wrong one and Sam was really understanding and gave me an immediate refund. I’ll be ordering any prints exclusively from here... See more
Company details
- #12 of 19 best companies in Poster Shop
- #33 of 37 best companies in Artist
- #97 of 208 best companies in Decoration and Interior Design Store
- #127 of 248 best companies in Home improvement shop
- #10 of 19 best companies in Picture framing shop
Written by the company
We Print & Produce beautiful, high-quality Posters & Framed Prints in the UK. With a wide range of styles including Japanese Art, Vintage Travel Ads and much more, our curated collections have the perfect print for you or a loved one.
Contact info
68 Greentrees Avenue, TN10 4NE, Tonbridge, United Kingdom
- 07497103699
- info@animato.uk
- animato.uk
4.8
Excellent
544 reviews
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Hasn’t replied to negative reviews
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Really nice product
Really nice product, good quality, as advertised and arrived in time for Christmas- thanks!
14 December 2024
My print was framed perfectly and…
My print was framed perfectly and arrived within 3 days. It was very carefully packaged so arrived in perfect condition. I looked as good in reality as on the web site. Excellent service. Will definitely order again and recommend Animato.
13 December 2024
I would reccommen Animato
I purchased the Japanese print, A Beautiful Woman playing with a Cat. The print in a frame arrived really quickly in time for my friend's birthday. I am very pleased with the service.
13 December 2024
Brilliant service and a great quality…
Brilliant service and a great quality print.
The first one arrived bashed by the courier I imagine, and after a quick email another was posted and arrived in time for Christmas. Wonderful.
29 November 2024
Great product and service
12 December 2024
My order was incorrect when it arrived
My order was incorrect when it arrived. However I informed them immediately and the correct order was sent out straight away.
12 December 2024
Easy process online…
I just bought digital gift vouchers but the online purchase was simple and the vouchers arrived in my mail inbox immediately. My only niggle, and it's a small one, was that I wanted one £40 voucher and received 4x£10 vouchers.
10 December 2024
Everything arrived in good time and in…
Everything arrived in good time and in excellent condition. Packaging was good. 👍🏼
10 December 2024
Reply from Animato
Hi Steven,
Thank you for your kind review! We’re so pleased to hear everything arrived on time and in excellent condition. It’s great to know the packaging did its job too! If there’s anything else we can assist with, we’d be happy to help. 👍🏼
Kind regards,
The Animato Team
Cracked frame - No replies to emails
Picture arrived with a cracked frame. Emailed the customer support email but never received a reply. Seems that this company is happy to deal with you until something goes wrong.
14 December 2024
Unprompted review
Reply from Animato
Hi Andrew,
Thank you for your feedback, and we’re truly sorry for the inconvenience caused by the cracked frame and the delay in our response. We want to assure you that we’ve been in touch and have arranged for a first-class replacement to ensure your order reaches you as quickly as possible. Your satisfaction is very important to us, and we’re committed to resolving this issue for you as promptly as possible.
Kind regards,
The Animato Team
Great customer service
The company were quick to reply to my query about problems with delivery of an item which were eventually resolved. I appreciated the fact that they were prepared to go above and beyond to sort the problem out.
8 December 2024
Reply from Animato
Hi Stephen,
Thank you for your kind words! We’re so glad we could assist in resolving the delivery issue and truly appreciate your patience throughout the process. It’s important to us to go the extra mile to ensure our customers are happy. If there’s ever anything else we can help with, don’t hesitate to reach out!
Kind regards,
The Animato Team
Fast delivery and good price
Fast delivery and good price. The first print had a fault with the frame, but a replacement was sent quickly and easily. Great service.
8 December 2024
Reply from Animato
Hi Clara,
Thank you for your review! We’re sorry to hear there was an issue with the frame initially, but we’re glad we could resolve it quickly and ensure you received a replacement without any hassle. It’s great to know you were happy with the delivery speed, pricing, and our service overall. If there’s anything further we can assist with, we’re always here to help.
Kind regards,
The Animato Team
Reply from Animato
Hi Jules,
Thank you for your kind words! We’re so pleased to hear you were happy with the prompt and fast service, as well as your purchase. If there’s anything else we can do for you, we’d be delighted to help!
Warm regards,
The Animato Team
Great company, let down by courier
Absolutely no complaints about the print or the company. Print was well wrapped with tissue paper and in a thick cardboard tube.
Star removed as it still arrived damaged, but that was undoubtedly the courier and not Animato.
7 December 2024
Reply from Animato
Hi Mr. Reid,
Thank you for your kind words about our company and your understanding regarding the situation.
We’re so sorry to hear that the courier let us down and your print arrived damaged despite our efforts to package it securely.
Your experience is important to us, and we’d love the opportunity to make this right for you. Please don’t hesitate to reach out to us at help@animato.uk, and our team will be more than happy to assist with a replacement.
We truly appreciate your support and hope to exceed your expectations next time!
Kind regards,
The Animato Team
Order not received
Thank you for rectifying this & for the follow up phonecall - much appreciated!
29 November 2024
Unprompted review
Reply from Animato
Hi Georgie,
Thank you for your feedback and for your previous order with us—we’re so sorry to hear about the delay with your latest purchase. We completely understand how frustrating this must have been, especially when shopping for a Christmas gift.
Having checked our tracking records, it seems the order was delivered shortly after this review was posted. We’ve also been in touch with you directly to ensure everything is now resolved. If there’s anything further we can do to assist, please don’t hesitate to reach out—we’d be delighted to help.
Thank you for your patience and understanding, and we hope you love your print!
Kind regards,
The Animato Team
THe Christmas pixie had caused havok in…
THe Christmas pixie had caused havok in the orders despatch room, which resulted in me receiving the wrong picture!
But the brilliant Animato elves rectified the order and made sure I was sent the correct picture before I cried.
They even gave me a partial refund.
Very good service as always 👍
I love the Japanese art and the quality is fabulous.
Sensible packaging too .
29 November 2024
Reply from Animato
Hi Louisa,
Thank you for your wonderfully whimsical review! It seems the Christmas pixie really did have some fun, but we’re so glad our team of Animato elves could save the day and make things right for you before any tears were shed. We’re thrilled to hear you’re happy with the corrected order, our service, and the quality of your Japanese art prints.
We truly appreciate your kind words and sense of humour—it’s customers like you who keep us smiling through the festive chaos! If there’s ever anything else we can help with, we’d be delighted to assist.
With cheer,
The Animato Team 🎄✨
Outstanding customer service and great…
Outstanding customer service and great picture
29 November 2024
Reply from Animato
Hi John,
Thank you for your fantastic review! We’re so pleased to hear you’re happy with your picture and that our customer service stood out. Your satisfaction means the world to us, and we’re always here if you need anything else.
Warm regards,
The Animato Team
Delivered on time and really…
Delivered on time and really appreciated the way our prints were packed to ensure a quality product.
30 November 2024
Reply from Animato
Hi Brian,
Thank you for your kind feedback! We’re so pleased to hear your prints arrived on time and that you appreciated the care we took in packaging them. Ensuring your artwork reaches you in perfect condition is always a top priority for us. If there’s anything else we can assist with, we’d love to help!
Kind regards,
The Animato Team
Brilliant
Brilliant. ! Super good quality, I choose a black frame which was well made and framed picture perfectly. Great to deal with , packed so save and well.. quick delivery . Dont hesitate to order from this company. ✔️
29 November 2024
Reply from Animato
Hi Joy,
Thank you for your fantastic review! We’re thrilled to hear you’re so happy with the quality of your framed picture and that it arrived safely and quickly. It’s wonderful to know the black frame was a perfect choice for your artwork. Your kind words and recommendation mean so much to us, and we’d be delighted to assist you again in the future!
Warm regards,
The Animato Team
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