Annafile 

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Rated 1 out of 5 stars

I send 4 email the never respond, i item is not vailable and they dont refund my money, i dont recive my order since 3 month.

Rated 1 out of 5 stars

i ordered jeans on annafile.com 9th december. That time in Russia we didnt know about pandemic yet, so i waited my order 3 month. in january support reply yet, in february i asked to decline my order... See more

Rated 1 out of 5 stars

Bought a pair of jeans at 8th December on sale and didn't got them. After several tries to have a explanation, they always said their departments were taking attention to the issue, but in reality the... See more

Rated 1 out of 5 stars

Sinced 3 months I have ordered a pair of Jeans, still not yet received. I kept getting same answer from different people. And now the e-mail address is no longer valid. My order number 1935719121724... See more

Company details


Contact info

  • Gower Street 3, WC1E 6HA, London, United Kingdom

  • annafile.com

All reviews

(38)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM- never get my refund

Waited about 3 months for my order to come in, while they said there is nothing to worry about, it just takes a little bit longer to deliver in these corona-times. finally I get a mail that they won't be able to deliver the goods, and if I want, I could get my money back (and the other option was to get a voucher for their website to order something else- NO WAY). I told them I want my money back, and since then I did not hear nothing from them anymore, and of course the money never was refunded.... I paid via Paypal, and Paypal let me know they can not do anything about this.

9 September 2020
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY

AVOID THIS COMPANY
I ordered items several months ago and paid for them. I have sent so many e mails and heard nothing. Absolute scam.

23 June 2020
Unprompted review
Rated 1 out of 5 stars

I can’t believe I’ve been ripped off

I can’t believe I’ve been ripped off? This site is everywhere WHY HASNT IT BEEN TAKEN OFF FACEBOOK??? £100 down I am, the really bad thing is they have some great looking stuff.
Has anyone ever got what they ordered? I will never make this mistake again EVER!
Please can someone shut this site down so no one else is scammed

24 May 2020
Unprompted review
Rated 1 out of 5 stars

i ordered jeans on annafile.com 9th…

i ordered jeans on annafile.com 9th december. That time in Russia we didnt know about pandemic yet, so i waited my order 3 month. in january support reply yet, in february i asked to decline my order and refund me money back (with delivery was 45,43$), in support said in 7-10 business days refund will come... nothing ccame still, already 8th may, im so angry, never been so angry really, that such online-store lied to me and not sent my order and not send money back still. and when i sent plenty messages to them through sites and to email i didnt get answer still!!! by email came message that email not exist, through site showing that problem with logistics or etc.
waiting useless und useless spent money. ven pandao and aliexpress through dispute send money back always!!!

8 May 2020
Unprompted review
Rated 1 out of 5 stars

Its SCAM stay away

Its a fraud website, DO NOT BUY from there! They stole the products from famous brands and they try to steal your money. I bought from them and never got my products, they are a group of fraud websites somewhere in China and they own 3 or 4 similar fraud websites. I wish i googled their name before i made the purchase. Thank god my credit card protected me and refunded my money

7 May 2020
Unprompted review
Rated 1 out of 5 stars

Absolute RIP OFF!!

Absolute RIP OFF!!! Do not fall for this scam. Ordered 3 pieces. 1 arrived 2.5 months later... didn’t have a another piece I ordered then got another piece. Poorest of poor quality. I wish I looked at this website before I handed over my hard earned cash. DO NOT FALL FOR THIS CRIMINAL COMPONY THEY WILL STEAL YOUR MONEY!!!!

3 April 2020
Unprompted review
Rated 1 out of 5 stars

Ordered the 1st week of February

Ordered the 1st week of February, 3 items, only 1 item was received and wasn't the correct pants. Tried to email to follow up on the remaining items and/or cancel my order to get a refund for the remaining items, email was kicked back saying not a good email! This company is a SCAM and take your money and should be banned from all social media sites! I keep trying to report them to Facebook to remove as they are scam ad's, I hope someone reads this before ordering from them! Worst Idea Ever!!

3 April 2020
Unprompted review

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