Nice selection at good prices. Well made clothing. One item I purchased was as described, but the picture was misleading. I thought the lacket would be longer based on the picture, but it was hip l... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The picture of the item makes it look like there's gold metallic veins running thru the material, looks all sparkly shiny, just what my friend would love. But upon receiving the package, there's no sp... See more
Order received 1 month later is Not as described item.. Unbelievable I ordered a 45 dollar fair isle sweater and it’s made of SWEATSHIRT material!!! Something you would see on a nursing home patient!!... See more
Company replied
I had no issues using the website and placing the order. The sizing guides are very helpful - which is important to check for each item, as sizing of even similar product types can vary significantly.... See more
Company details
Information provided by various external sources
Explore Annie Cloth's unique collection of women clothing, accessories, find the hottest and fashionable essentials. Our women's clothing is trendy, chic and casual, including dresses, bikinis, blouses, skirts, accessories, petites, plus sizes and more...
Contact info
United States
- anniecloth.com
3.5
Average
4k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dress I wanted was in stock and my…
Dress I wanted was in stock and my size. Fast ordering.
17 August 2023
Unprompted review
I was happy with product and service
It was fairly prompt considering that it was coming from Asia. I found the receipt a little confusing, but they answered the phone and were informative. The garments arrived separately, but that was OK. Packaging was good. Quality was good.
1 August 2023
Unprompted review
It was over three weeks that I ordered…
It was over three weeks that I ordered before I was informed that the item was out of stock. I was disappointed
19 July 2023
Unprompted review
Reply from Anniecloth
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the out of stock issue.
Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understand. We will try our best to increase product inventory in the future and avoid this from happening again.
The refund of this order was successfully issued on our end.
Your feedback is important to us, and we would like to assure you that we will take steps to address this issue in our production process.
If you need additional assistance, please feel free to contact us by email at service@anniecloth.com. We will reply to you within 24 hours.
Best regard,
Ashley
ANNIECLOTH
Plenty of cute things!
Easy to shop and see things that you like! But . . . . are they really as they appear when you receive them? I will say, some things are really good and some are cheaply made! But . . . I guess you get what you pay for!!
15 August 2023
Unprompted review
I wanted to return 2 items
I wanted to return 2 items. This proved nearly impossible. Your website is awful and sent me in circles; your links took me nowhere. When I finally got an answer where to send the return items, the cost to do so was prohibitive. You need to make returns free; otherwise, I will never purchase from Anniecloth again and I will write very negative reviews. I finally requested a 55% refund that you offered me for items that I wanted to return. I have yet to see this refund.
8 August 2023
Unprompted review
Reply from Anniecloth
Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the returns process.
Sorry our return policy don't meet your expectations, we will improve it later.
Improving customer satisfaction has always been one of our company's goals.
According to our return policy,the buyer is responsible for the return shipping cost. You can check our return policy here: https://anniecloth.com/information/return-refund-policy
Upon checking, we didn't issue the 55% refund because we offered you another solution about your returns.
We understand your feelings very well and will do our best to solve the problem. We also sent you an email about your require today. Please check soon. If you continue to have issues with the returns process, please contact us directly via live chat so that we can assist you in resolving the issue as quickly as possible.
Again, thank you for reaching out to us on Trustpilot. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
If you need additional assistance, please feel free to contact us by email at service@anniecloth.com. We will reply to you within 24 hours.
Best regards,
Ashley
ANNIECLOTH
The clothes were fantastic!
The clothes were great! I was alarmed because I received no purchase confirmation or shipping updates, but it showed up! The clothes were just as expected and I am very happy. I ordered medium, expecting everything to run small, but it was a generous medium. I will DEFINITELY order again. I got lots of compliments on each item I wore.
19 July 2023
Unprompted review
Never ordered from this website
Never ordered from this website. The clothing items were as expected. I'd probably order from this website again
10 August 2023
Unprompted review
Website is good and colorful!
12 August 2023
Unprompted review
Not only is the return process is very…
Not only is the return process is very cumbersome, Annie Cloth makes you pay for the return.
10 August 2023
Unprompted review
Reply from Anniecloth
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the returns process.
Sorry that our return policy don't meet your expectations, we will improve it later.
Our return policy states that buyers are responsible for return shipping. For more details, you can check the return policy here: https://anniecloth.com/information/return-refund-policy
Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need additional assistance, please feel free to contact us by email at service@anniecloth.com. We will reply to you within 24 hours.
Best regard,
Ashley
ANNIECLOTH
Well made
Took awhile to receive the items but when I did it was worth the wait. I was looking for a well made t-shirt that didn't look like a cheap white t and got just what I was looking for. The T-shirts I bought look and feel well made. I was also skeptical of the fit but I bought a 1x and I'm normally an 18 and the clothes fit perfect. I will make another purchase from Annie Cloth.
12 July 2023
Unprompted review
Quit charging ridiculous prices for…
Quit charging ridiculous prices for shipping!!
7 August 2023
Unprompted review
Reply from Anniecloth
Dear Customer,
Thank you for taking the time to provide feedback on shipping cost.
Sorry for letting you down. The shipping cost depends on the destination and the weight of the package. You can check the cost after filling in your shipping address during the checkout process.
We now offer free shipping when the order amount after the discount is over $99.(Final sale items and pre-sale items are excluded).
Thank you again for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need additional assistance, please feel free to contact us by email at service@anniecloth.com. We will reply to you within 24 hours.
Best regard,
Ashley
ANNIECLOTH
Nice selection
I was able to get the top I wanted with a great discount code
5 August 2023
Unprompted review
A very large selection to choose from
A very large selection to choose from. Size options were many. I hope the items I chose are of good quality. My grand daughter will be wearing them to barrel competitions.
6 August 2023
Unprompted review
User friendly website
I had no issues using the website and placing the order. The sizing guides are very helpful - which is important to check for each item, as sizing of even similar product types can vary significantly. The only thing I wish to be better, is for the cost of shipping to be less, or a lower total amount to receive free shipping.
2 August 2023
Unprompted review
good variety, low price but not always fabric as kabeledthe variety and the low prices
Like the variety and the low prices. But , I have a problem with the descriptions of the garments.
One said cotton and linen pant. But when looked at product details item was polyester. This is something that needs to be addressed and changed. One cannot say something is one fabric in the item label and then actually be a totally different fabric.
3 August 2023
Unprompted review
Enjoyed the site
The site was very easy to navigate. Prices were reasonable.
3 August 2023
Unprompted review
The website is easy to use
The website is easy to use, the selection is great and the sizing is true to the fit.
3 August 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.